Ai · Saas · Enterprise
Cognigy
Cognigy is a German enterprise software company that builds conversational and agentic AI agents for customer service. Its Cognigy.AI platform lets large brands automate voice and chat interactions across contact centers, deploying AI agents that resolve customer requests and assist human agents. Founded in Dusseldorf in 2016, it grew into a Gartner-recognized leader before NICE acquired it for roughly $955 million in 2025.