In this candid onboarding session from remote-staffing company Go2, seasoned Success (Engagement) Managers pass down hard-won wisdom to a new hire named BJ. Between laughter and blunt honesty, they distill the role into a set of living principles: be the bridge between client and team, yell when you need help, don't take feedback personally, refuse to get comfortable, practice extreme ownership, and — most provocatively — chant 'f*ck Go2' to remind everyone that the welfare of teammates and clients comes before the company's bottom line. The video is less a job description than a culture-forging ritual, ending with BJ recapping every lesson and earning a 'Damn Solid B+.'

Scott Moran is the founder and CEO of Go2, a Philadelphia-based AI-powered remote staffing and workforce management platform. A former touring multi-instrumentalist who recorded with bands including Menomena, Man Man and his own group Sarsaparilla, Scott pivoted from the road to building software that helps workers keep leverage as AI reshapes the economy. He also founded Cowork.ai, a data and AI stack spun out of Go2.