sms-api
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Pieter de Villiers and the business hidden inside a missed flight deal
He wanted to sell last-minute flights. Instead, Pieter de Villiers helped connect the web to the mobile phone - then spent the next quarter century finding out what a message could do.
The People Who Built the Phone Switch Want to Run the Conversation
FreeSWITCH helped teach the internet to make phone calls. SignalWire is trying to teach those calls what to do next - and to keep the AI close enough to hear the answer.
The Quiet Infrastructure Behind 15 Billion Customer Connections
Every OTP, delivery alert and WhatsApp reply looks simple on a phone. CEQUENS has spent 15 years making the carrier routes, compliance rules and software behind those moments disappear.
8x8
One company built its whole pitch on erasing the line between the phone on your desk and the call center that answers your customers. Here is how 8x8 turned four decades of telephony into an AI-driven customer-experience platform.
Sinch
The Swedish company you have never heard of sends the one-time passcodes, delivery alerts and marketing texts that reach your phone billions of times a day. This is how Sinch turned invisible infrastructure into a global business.
Infobip
How a self-funded SMS gateway from a Croatian fishing town became the plumbing behind hundreds of billions of texts, WhatsApp messages and login codes.
Bird
The Dutch company that rebuilt telecom's plumbing now carries a claimed 40% of the world's commercial messages - and spent two years trying to delete Twilio's margins with a 90% price cut. Bird's next bet is that the software placing those calls will be an AI agent, not a marketer.
Vonage
Vonage is a cloud communications company that lets businesses and developers add voice, video, SMS, messaging and network-based verification to their apps and customer operations. Once a pioneer of home internet phone service, it reinvented itself as a platform business built on APIs, unified communications and contact-center software, and is now a wholly owned subsidiary of Ericsson operating as its Global Communications Platform.
Twilio
Twilio is a cloud communications company that gives software developers programmable APIs to add messaging, voice, email, video, and authentication to their applications. Founded in 2008 and headquartered in San Francisco, it has grown from a pay-as-you-go SMS and voice API into a broad customer-engagement platform that pairs those channels with Segment's customer data platform and a growing set of AI-driven tools. Twilio is publicly traded on the NYSE under the ticker TWLO and serves developers and enterprises across nearly every industry.
Clickatell
Clickatell is a chat commerce and messaging platform that helps brands talk to and transact with customers across SMS, WhatsApp and other channels. Founded in 2000 in Cape Town, it was the first company to wire businesses on the internet to consumers on mobile phones using SMS in four lines of code. Twenty-five years later it powers chat banking, tokenized WhatsApp payments and Chat-2-Pay with Visa for over 10,000 customers worldwide.
Syed Amir Jafri
Syed Amir Jafri is the CEO and co-founder of Eocean, a Pakistan-based CPaaS (Communications Platform as a Service) company serving 2,000+ enterprises across 180+ countries with SMS, WhatsApp, and Voice APIs. He co-founded Eocean in 2008 with his brother Syed Asif Jafri, bootstrapping the company from a local communications startup into a regional technology leader. He is also co-founder of Kistpay, a fintech platform focused on smartphone financing and digital inclusion in Pakistan. A certified Chief Digital Officer from MIT Sloan Executive Education, Jafri bridges the gap between traditional enterprise communication and emerging AI-driven platforms, with clients including Google, Unilever, HBL, and Careem.