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Tagged: chatbots
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Saas · Enterprise · Developer Tools
Telerivet
Telerivet is a cloud communications platform that lets organizations send, automate, and orchestrate messages across SMS, WhatsApp, Voice, USSD, Viber and more - in any market, including the places bigger providers ignore. Born from a Peace Corps insight in Tanzania that most people have a phone but not the internet, it now powers enterprises, governments, NGOs and universities across 150+ countries with a drag-and-drop rules engine, APIs, and a phone-as-gateway model that reaches customers where the network is thin.
sms · whatsappRead →
Ujet · Contact Center · Call Center Agents
100% of Agents Use AI Every Day. Zero Think It's Essential.
UJET's Agent Survey Report, 'The Agent and AI Disconnect,' surveyed 250 U.S. frontline contact center agents at mid-market and enterprise companies to compare AI hype with the daily reality on the call center floor. The findings reveal a striking paradox: while 100% of agents use AI every single day, 78% say those tools are not transformative, 93% are confident they could do their jobs without them, and not a single agent considers AI critical to their success. The report argues that immature, bolt-on AI — especially chatbots layered onto legacy systems — is deflecting customers rather than helping them, leaving agents to clean up failed bot interactions. It closes with a seven-pillar blueprint for turning AI from a liability into a genuine agent co-pilot.
ujet · contact-centerRead →
Ai · Consumer · Social
Kaon (prev. FlowGPT)
Kaon (formerly FlowGPT) is a San Francisco AI-native content lab building consumer AI experiences. After scaling FlowGPT into a 4M+ monthly user prompt marketplace, the team shifted gravity to Emochi - an AI character roleplay app that has climbed into the top tier of consumer AI with millions of monthly users. Founded in 2023 by UC Berkeley dropout Jay Dang and co-founder Lifan Wang, the company raised $10M led by Goodwater Capital and DCM in early 2024 and added a strategic round backed by B Capital and Redpoint in 2025.
ai · generative-aiRead →
Founder · Executive · Operator
Raghu Ravinutala
Raghu Ravinutala is the co-founder and CEO of Yellow.ai, an enterprise-grade conversational AI platform that automates customer and employee experiences at scale. A former IC design engineer turned AI entrepreneur, he built Yellow.ai into a $500M-valued company serving 1,300+ enterprises across 85+ countries, with $79.5M in annual revenue and over $102M raised. Under his leadership, Yellow.ai developed proprietary LLM technology and a multi-LLM architecture trained on 16 billion conversations annually, processing support in 135+ languages across 35+ channels.
ai · conversational-aiRead →
Ai · Enterprise · Saas
Rasa
Rasa is the open-source-rooted conversational AI platform enterprises use to build, deploy and govern generative AI assistants. Its CALM approach (Conversational AI with Language Models) pairs LLM flexibility with the determinism regulated industries demand - powering assistants for some of the world's largest banks, telecoms and travel brands.
conversational ai · nlpRead →
Ai · Saas · Enterprise
ZEALS
ZEALS is a Tokyo-born, San Francisco-expanded conversational commerce company building AI-powered chat experiences on LINE, Instagram, and Messenger. Its 'Chat Commerce' platform pairs human conversation designers with generative AI to turn ad clicks and DMs into measurable revenue for global enterprises like Toyota, Shiseido, and Dyson.
chat commerce · conversational aiRead →