chatbots
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Jelou Wants to Run a Bank Inside Your WhatsApp Chat
In Latin America, hundreds of millions of people run their lives inside a chat window. A Guayaquil-born startup just raised $10 million to make that window verify identity, sign contracts, and approve loans - without anyone leaving the conversation.
The Quiet Company Teaching Retailers to Answer 50% of Their Customers With a Bot
Leon Chaddock spent 15 years watching contact centers drown in tweets, DMs and chat windows. Sentiment is his answer - one inbox, a low-code bot builder, and a bet that AI can handle half the queue without anyone noticing.
The Chatbot Company That Bet Against the Chatbot Hype
Inbenta spent nearly two decades teaching machines to actually understand a sentence. When the generative-AI gold rush arrived, that patience turned out to be the moat.
Quiq
The Bozeman company that started with text messages now runs AI agents in production for 150-plus global brands - on a platform built so the enterprise, not the algorithm, stays in charge.
Quality Unit
Developing B2B Cloud Applications since 2004.
LivePerson
Three decades after it put a live human behind the website chat window, LivePerson is betting the whole company on AI agents that talk back.
Infobip
How a self-funded SMS gateway from a Croatian fishing town became the plumbing behind hundreds of billions of texts, WhatsApp messages and login codes.
Gupshup
It spent nearly two decades sending text messages nobody thought about. Now Gupshup wants those same pipes to carry AI agents that sell, support and close - one conversation at a time.
Gist
A better customer experience across support, marketing, and sales.
DRUID AI
The Bucharest company teaching enterprise software to hold a conversation - and now to run the workflow behind it.
boost.ai
It's not about what AI can do. It's about what you can rely on AI to do.
Cognigy
Cognigy is a German enterprise software company that builds conversational and agentic AI agents for customer service. Its Cognigy.AI platform lets large brands automate voice and chat interactions across contact centers, deploying AI agents that resolve customer requests and assist human agents. Founded in Dusseldorf in 2016, it grew into a Gartner-recognized leader before NICE acquired it for roughly $955 million in 2025.
Prosa.ai
Prosa.ai is an Indonesian deep-tech company that builds natural language processing and speech technology for Bahasa Indonesia. Founded in 2018 by ITB academics and an industry veteran, it develops NLP APIs, speech-to-text and text-to-speech engines, voice biometrics, chatbots and analytics that let banks, insurers, government agencies and enterprises understand and act on Indonesian-language text and voice data - a market largely underserved by global AI providers.
UneeQ
UneeQ builds AI-powered digital humans - lifelike, real-time animated avatars that give chatbots and enterprise AI a human face, voice and body language. Founded in New Zealand in 2009 as FaceMe and now headquartered in Austin, Texas, the company pairs its Synanim synthetic-animation engine and Synapse AI-orchestration brain to deploy digital humans for customer experience, brand engagement and immersive employee training across banking, airlines, telecom, retail, healthcare and government.
Genesys
Genesys is a global customer experience and contact center software company that helps more than 8,000 organizations across 100+ countries orchestrate personalized, AI-powered interactions across voice and digital channels. Its flagship Genesys Cloud CX platform combines omnichannel routing, self-service, conversational and agentic AI, and workforce engagement management into a single cloud service. Founded in 1990 as a computer-telephony integration startup, Genesys today operates an 'Experience Orchestration' model with roughly $2.4 billion in annual revenue and Genesys Cloud ARR approaching $2.2 billion.
Telerivet
Telerivet is a cloud communications platform that lets organizations send, automate, and orchestrate messages across SMS, WhatsApp, Voice, USSD, Viber and more - in any market, including the places bigger providers ignore. Born from a Peace Corps insight in Tanzania that most people have a phone but not the internet, it now powers enterprises, governments, NGOs and universities across 150+ countries with a drag-and-drop rules engine, APIs, and a phone-as-gateway model that reaches customers where the network is thin.
Kaon (prev. FlowGPT)
Kaon (formerly FlowGPT) is a San Francisco AI-native content lab building consumer AI experiences. After scaling FlowGPT into a 4M+ monthly user prompt marketplace, the team shifted gravity to Emochi - an AI character roleplay app that has climbed into the top tier of consumer AI with millions of monthly users. Founded in 2023 by UC Berkeley dropout Jay Dang and co-founder Lifan Wang, the company raised $10M led by Goodwater Capital and DCM in early 2024 and added a strategic round backed by B Capital and Redpoint in 2025.
Rasa
Rasa is the open-source-rooted conversational AI platform enterprises use to build, deploy and govern generative AI assistants. Its CALM approach (Conversational AI with Language Models) pairs LLM flexibility with the determinism regulated industries demand - powering assistants for some of the world's largest banks, telecoms and travel brands.
ZEALS
ZEALS is a Tokyo-born, San Francisco-expanded conversational commerce company building AI-powered chat experiences on LINE, Instagram, and Messenger. Its 'Chat Commerce' platform pairs human conversation designers with generative AI to turn ad clicks and DMs into measurable revenue for global enterprises like Toyota, Shiseido, and Dyson.