UJET is an AI-powered cloud contact center platform built on a CRM-first, mobile-native architecture. Used by Instacart, Turo, Wag!, and Atom Tickets, it pairs voice, digital, and media-rich channels with generative AI for agents and self-service. UJET partners exclusively with Google Cloud to deliver CCAI Platform.
Replicant builds voice AI that handles the calls contact centers would rather not - the password resets, the order checks, the billing nudges - so human agents can spend their time on the calls that actually need a human. Founded in 2017 and headquartered in San Francisco, the company has raised more than $113M, including a $78M Series B led by Stripes in 2022.
Talkdesk is a global cloud contact center company that uses AI to automate customer service across voice, digital and self-service channels. Its CX Cloud and Customer Experience Automation (CXA) platform power AI agents and multi-agent orchestration for enterprises across financial services, healthcare, retail, travel and government.
Tiago Paiva is the founder and CEO of Talkdesk, the AI-powered cloud contact center platform he built from a 10-day hackathon project in 2011 into a $10 billion enterprise unicorn. Born in Portugal and trained as an engineer at Instituto Superior Técnico, he packed his bags for San Francisco two weeks after winning a Twilio hackathon and never looked back. Under his leadership, Talkdesk has grown to over 2,000 employees in 16 countries, posting $420M in ARR, and pioneering agentic AI across the entire contact center stack.
Vasili Triant is the CEO of UJET, an AI-powered cloud contact center platform backed by $183M in funding and built on Google Cloud. With over 20 years spanning Cisco, Serenova, LiveOps, and ShoreTel, he has navigated virtually every inflection point in enterprise communications - from on-premise PBX to cloud-native AI. Appointed sole CEO in April 2025 after serving as CBO, COO, and Co-CEO, Triant now leads UJET's push to reshape customer experience with agentic AI orchestration, deep CRM integration, and a mobile-first architecture that treats the smartphone as the default CX channel.
Michael Gold is the Chairman and CEO of Intermedia Intelligent Communications, a Sunnyvale-based AI-powered cloud communications company serving over 150,000 businesses through a network of 7,500 channel partners. Since co-leading Intermedia's acquisition in 2011, Gold has grown the company's revenues and profits more than 7x, transforming it from a hosted email provider into a comprehensive UCaaS and CCaaS platform. A Stanford MBA and electrical engineer by training, Gold is a veteran cloud services operator who previously founded Zlago, led Sphera (acquired by Parallels), and served as SVP at Qwest Communications. His signature strategy - selling through partners who resell under their own brands - has made Intermedia a quiet powerhouse behind some of the biggest names in business communications.