Tagged Content
Everything on the platform tagged with customer-success.

Zeroframe is the company behind Andoria, an AI-powered customer onboarding agent that learns how web applications work and generates personalized walkthroughs for users who get stuck. Founded in San Francisco in 2024 by Daryl Budiman and Anirudh Ramprasad - two former MultiOn engineers who helped scale that AI startup to a triple-digit million-dollar valuation in under nine months - Zeroframe's flagship product drops into any web app with a single script tag and autonomously shows users exactly what to do, reducing churn by turning confusion into clarity.

Insightly is a San Francisco-based SaaS CRM platform founded in 2009 by Anthony Smith in Perth, Australia. It offers an integrated suite of CRM, marketing automation, and customer service tools targeting small to mid-sized businesses and mid-market companies. With over 1.5 million users across 200+ countries and ~25,000 customer organizations, Insightly differentiates itself through deep integrations with Google Workspace and Microsoft 365, a unified platform (CRM + marketing + service), and mid-market pricing. In July 2024, Insightly was acquired by private equity firm Crest Rock Partners and merged with Unbounce, the Vancouver-based landing page platform. In December 2025 it launched an AI Copilot for natural-language CRM interactions.