Jahanzaib Khan is a software engineer at DigitalOcean (Engineer II) working on AI and cloud products, including the company's agentic cloud direction. A Ruby on Rails and React/Next.js developer based in Lahore, Pakistan, he joined DigitalOcean's orbit through Cloudways, the Lahore-rooted managed-hosting company DigitalOcean acquired. He describes himself as an AI and LLM enthusiast and has spoken about building an agentic cloud at DigitalOcean.
TraceLink runs the largest digital network for the pharmaceutical supply chain, connecting roughly 280,000 companies so drugs can be tracked from factory to pharmacy shelf. Born to fight counterfeit medicines, the Massachusetts company became the backbone for global serialization and DSCSA compliance, and is now pushing into no-code and agentic AI tools that let trading partners resolve shortages, recalls, and exceptions across the network.
Roy Mill is the Co-Founder and CEO of Joshu, a no-code insurance product platform that lets carriers and MGAs launch digital distribution channels in weeks rather than years. A Stanford PhD economist who pivoted into product, he spent years at Ancestry and At-Bay before founding Joshu in 2020. The company has raised $11.7M in total funding and was named to the InsurTech100 list in 2024.
UJET is an AI-powered cloud contact center platform built on a CRM-first, mobile-native architecture. Used by Instacart, Turo, Wag!, and Atom Tickets, it pairs voice, digital, and media-rich channels with generative AI for agents and self-service. UJET partners exclusively with Google Cloud to deliver CCAI Platform.
Freshworks is a cloud-based business software company that builds easy-to-use customer service, IT service management and CRM tools for companies that found legacy enterprise software too complicated and too expensive. Founded in Chennai in 2010 as Freshdesk, it became the first India-born SaaS company to list on Nasdaq in 2021 and now serves tens of thousands of customers worldwide with an AI assistant, Freddy, woven through its products.
Ashraf Karim is Senior Vice President of Connected Customer Experiences & Technology at ServiceNow, where he leads the charge on transforming how enterprises engage customers through AI-powered digital workflows. With over two decades spanning engineering, product management, and executive leadership at Google, PayPal, Affirm, and Cisco, Karim bridges the gap between deep technical fluency and strategic business thinking. He is known for championing simplicity-first design, advocating that reducing cognitive load at every customer touchpoint is the defining discipline of great product leadership.
NetSuite is the world's first cloud ERP and CRM platform, founded in 1998 by Evan Goldberg and now owned by Oracle. Trusted by 43,000+ organizations across 220 countries, NetSuite unifies financials, CRM, e-commerce, HR, and supply chain in a single cloud-native suite — making it the go-to business operating system for companies scaling from startup to enterprise.
Sage CRM is a customer relationship management platform built by Sage Group plc, designed to help small and mid-sized businesses manage sales pipelines, marketing campaigns, and customer service from a single hub. Deeply integrated with Sage's accounting suite, it lets growing companies turn contact records into revenue without the complexity - or cost - of enterprise alternatives like Salesforce.
Salesforce is the world's leading customer relationship management (CRM) platform, connecting companies and their customers across sales, service, marketing, and commerce. Founded in 1999 by Marc Benioff and co-founders in a San Francisco apartment, the company pioneered cloud-based enterprise software and has since expanded into a full AI-powered platform - Agentforce 360 - serving over 150,000 organizations worldwide, including 90% of the Fortune 500. With $41.5 billion in FY2026 revenue and a market-dominant 21% share of the global CRM industry, Salesforce is reshaping how companies deploy autonomous AI agents to run their operations.
Apptivo is a cloud-based, all-in-one business management platform founded in 2009 and headquartered in Fremont, California. The company offers 65+ integrated business applications — from CRM and project management to invoicing and field service — under a single affordable subscription starting at $15/user/month. Bootstrapped and self-funded, Apptivo has grown to serve 200,000+ customers across 193 countries, reaching approximately $75M in annual revenue by 2025. Its core value proposition: enterprise-grade software at small-business prices, with 24/7 human customer support at every tier.
Bitrix24 is an all-in-one online workspace that bundles CRM, project management, HR, communication, and AI automation into a single platform. Launched in 2012 and used by over 15 million organizations in 16 languages, it is the only major CRM in the world that prices per organization rather than per user - a structural bet that has made it a go-to for SMBs and growing teams that refuse to pay headcount taxes to their software stack.
Cortney Lusignan is a seasoned communications and public relations executive currently serving as Senior Program Manager, AWS Communications, supporting the AWS Global Communications Vice President at Amazon Web Services. With a career spanning major PR agencies including Weber Shandwick and Edelman, and deep industry expertise in financial services, healthcare, and technology PR, Lusignan has built a reputation as a trusted operator at the intersection of enterprise cloud and strategic communications.
Danit Moni is Vice President of Marketing at Amazon Web Services (AWS), one of the world's largest and most influential cloud computing platforms. Based in Seattle, Washington, she leads marketing efforts for a platform that powers a significant portion of the internet's infrastructure - from startups to Fortune 500 enterprises. Operating at the intersection of enterprise technology and brand storytelling, Moni oversees marketing for a cloud portfolio that spans compute, storage, AI/ML, security, and developer tools used by millions worldwide.
Devasena Rajamohan is Corporate Vice President of Dynamics 365 Customer Experience Applications at Microsoft, leading global teams of product managers, engineers, and data scientists driving innovation across Customer Insights, Sales, Customer Service, and Copilot. With a career spanning over two decades in enterprise CRM and cloud software—including senior leadership at SAP and early engineering roles at TATA Infotech—she has shaped how large organizations deliver AI-powered customer engagement. Under her leadership, Microsoft earned recognition as a Leader in both the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center and The Forrester Wave Customer Service Solutions Q1 2026.
Douglas Pearce is Corporate Vice President of Product Management for M365 Copilot Growth at Microsoft, where he leads the strategy to bring AI-powered productivity tools to hundreds of millions of users worldwide. Based in the Seattle area, he has spent over two decades at Microsoft, previously heading product management for Office Growth and Fundamentals before pivoting to spearhead the company's flagship AI copilot initiative across Microsoft 365.
Eric Bensley is VP of Product Marketing - CRM at ServiceNow, bringing over 25 years of experience in CRM solutions and enterprise software marketing. A self-described 'recovering perfectionist' and introvert who built product marketing functions at Citrix, Salesforce, and Asana before joining ServiceNow, he is known for translating complex enterprise platforms into crisp, sticky messaging - and for believing that great leaders grow people, not just products.
Gavin King is VP of Portfolio Marketing at ServiceNow, where he connects the platform's sprawling product launches, AI vision, and strategic narrative into one coherent story. After 25 years at Microsoft - including a stint as Chief of Staff to CEO Satya Nadella - he brings a rare combination of brand-scaling experience, executive proximity, and B2B marketing depth to one of enterprise tech's most ambitious growth stories.
Imma Calvo is VP of Sales, US Commerce at Google Customer Solutions, leading commerce innovation for brands across the Americas. Originally from Barcelona, she spent a decade in California before relocating to New York and has worked at Google since 2007 across EMEA and US markets in roles spanning retail, apps, and agency. A passionate mentor to startups and women in tech, she speaks at major industry conferences and brings fluency in Spanish, Catalan, and the language of disruption.
Jennifer Hartford is a senior marketing executive at Amazon Web Services, currently serving as VP of Events, Advertising, and Strategic Partnerships. With over a decade at AWS, she has led some of the biggest moments in enterprise tech — including serving as Event Lead for AWS re:Invent 2014 and 2015, and overseeing marquee partnerships such as the AWS-Formula 1 collaboration. Based in Bend, Oregon, she has grown from event marketing manager to one of AWS's top integrated marketing leaders, shaping how the world's largest cloud platform shows up at scale.
Jeremy Nelson is a Vice President at Microsoft, leading Marketing Services, Marketing Engines & Experiences. Based in Redmond, Washington, he has spent over two decades at Microsoft - joining in December 2002 - building his career from early-stage roles all the way to VP. His focus spans demand generation infrastructure, marketing technology platforms, and the systems that power Microsoft's global marketing engine. With a background from Seattle University (class of 2000), Nelson represents a generation of Microsoft lifers who grew up alongside the cloud era and now shape how one of the world's largest technology companies reaches its customers.
Jesse Dougherty is Vice President of Global Networking and Network Edge Services at Amazon Web Services (AWS), based in Vancouver, British Columbia. He leads AWS's global network backbone including CloudFront, Elemental, and Perimeter Protection services, while also serving as the Vancouver site lead overseeing an office of 1,000+ software engineers. With 20+ years in software engineering and leadership, he previously spent nine years at Microsoft as a Group Program Manager for Exchange Server and Office 365, and held technical leadership roles at Sophos, ActiveState Software, and Mindquake Software. A champion of the Vancouver tech ecosystem, he has been instrumental in Amazon's expansion in Western Canada and serves as a mentor in the BC Tech Association's Dragons 1-on-1 Mentorship program.
Jon Alexander is a technology professional at Google, one of the world's most influential technology companies. Based in Woodinville, Washington, he works within Google's vast ecosystem spanning cloud infrastructure, AI, software development, and internet services. His LinkedIn handle 'jonpalexander' and presence on Twitter reflect an individual embedded in the cutting edge of modern technology, operating from one of the Pacific Northwest's growing tech communities near Seattle.
Jonathan Vlock is Vice President of Marketing, Demand Generation and Enablement at Amazon Web Services (AWS), bringing over two decades of B2B marketing leadership across cloud, cybersecurity, ESG, and enterprise technology. Before AWS, he held senior marketing roles at PwC, S&P Global, NetApp, and Wipro, and earlier co-founded Cooking Planit, a patented personal cooking assistant app. A Cornell MBA, Jeet Kune Do practitioner, and self-styled 'mad scientist' of integrated marketing, Vlock blends data-driven pipeline strategy with a restless entrepreneurial streak.
Kees Hertogh is Vice President of Public Sector & Healthcare Marketing at Microsoft, based in Redmond, Washington. A Netherlands-born executive who joined Microsoft via the 2002 Navision acquisition, he has spent over two decades at the company rising from product management on Microsoft Dynamics AX through to VP-level leadership over the global marketing strategy for Microsoft's healthcare, life sciences, education, and government verticals. He is the primary public face of Microsoft Dragon Copilot - the AI clinical workflow assistant reaching 100,000+ clinicians - and a prolific industry blogger and conference speaker on responsible AI in healthcare.
Mala Anand is Executive Vice President and Chief Customer Experience Officer at Microsoft, leading the Customer Experience & Success division. A 25-year technology veteran who immigrated from Mumbai at 17 on a Rotary Youth Exchange Scholarship, she has shaped enterprise software at Cisco, SAP, and Microsoft, driving AI-powered transformations that measurably improve how customers get support. She is also executive sponsor of Women at Microsoft and an independent board director at Agilent Technologies.
Menaka Shroff is Vice President, Marketing for the Global Android Ecosystem at Google, where she shapes marketing strategy for Android, Android Auto, AR/VR, and Google TV across billions of devices worldwide. A 20+ year marketing veteran who grew up in Mumbai and built her career spanning Tata Consulting, Yahoo!, Box (where she helped grow the user base from 6 million to 20+ million), and BetterWorks before joining Google. She holds an MBA from UC Berkeley's Haas School of Business and an MS in Engineering from USC, bridging the technical and marketing worlds with rare fluency.
Muneeza Zaidi is VP of Product Strategy and Growth at Microsoft, where she leads cloud ecosystem strategy and AI for Security initiatives. With over 12 years spanning Microsoft, AWS, and Splunk, she has shaped product direction at some of tech's most influential companies. A guest lecturer at Stanford's CS229 machine learning course and a vocal advocate for women in technology, she brings a rare blend of financial modeling rigor and ecosystem-scale thinking to her work.
Natalie Gibralter is a New York-based product executive currently serving as VP of Product, AI Innovation for Microsoft Experience and Devices. She built her reputation as the first Product Manager at Squarespace, scaling the company's commerce platform through a decade of 10x growth to IPO. Before tech, she founded TrailTalks, a nonprofit bridging young Israeli backpackers with international peers, and helped launch KIND's social mission. An Oxford-trained philosopher turned product leader, she was named to Crain's New York Business 40 Under 40 in 2022 and is known for building empowered, outcome-focused teams at the intersection of people and technology.