Experience.com is a San Ramon, California SaaS company that runs the Experience Management Platform (XMP), a single system for collecting customer and employee feedback, managing online reviews and reputation, and improving local and AI search visibility. Founded in 2015 as SocialSurvey and rebranded in 2021, it is widely used in mortgage, real estate, insurance and banking to turn feedback into reviews, referrals and higher search rankings, including a proprietary 850-point Search Rank Score.
GLG (Gerson Lehrman Group) is the world's largest expert network, connecting professionals - investors, corporations, consultancies and non-profits - with a marketplace of roughly one million vetted subject-matter experts. Through one-on-one phone consultations, surveys, roundtables, site visits and custom research, GLG turns a client's questions into direct conversations with people who have first-hand knowledge, wrapped in a compliance framework designed for regulated industries. Founded in 1998 and headquartered in New York, the firm operates in more than 20 cities worldwide and generates roughly $600 million in annual revenue.
Maven Research runs a microconsulting platform - an expert network that connects decision-makers with vetted industry professionals for on-demand phone consultations, expert interviews, surveys and B2B research panels. Founded in 2008 by Wyatt Nordstrom and Mark Platosh, Maven uses machine-learning-assisted matching plus human curation to source specialists for market research, investment due diligence and product decisions, pitching answers that arrive faster and cheaper than traditional consulting. The company also licenses OpenITM, a white-label internal talent marketplace that lets large organizations build private expert communities.
PlaybookUX is an all-in-one user experience research platform that helps product, design and research teams recruit participants, run studies, and analyze results in one place. It combines a vetted panel of millions of testers with a full toolkit of qualitative and quantitative methods - unmoderated and moderated testing, card sorting, tree testing, surveys, first-click and five-second tests, preference testing and session replays - and layers AI on top to transcribe, summarize, tag and report on findings. Founded in 2018 by Lindsey Allard and Kristen Giovanniello and headquartered in New York, the company is bootstrapped and grew to roughly $6.5M in revenue and 300+ customers by 2024.
PostHog is an all-in-one, open-source developer platform that bundles product analytics, web analytics, session replay, feature flags, A/B testing, experiments, surveys, error tracking, a customer data platform, and a data warehouse into a single stack engineers can self-host or run in the cloud. Founded in 2020 by James Hawkins and Tim Glaser through Y Combinator, it lets product engineers track usage, ship features, and keep customer data in one place rather than stitching together a dozen SaaS tools. The company reached unicorn status in 2025 with a $75M Series E at a $1.4B valuation.
Reputation (reputation.com) is a San Ramon, California SaaS company that helps multi-location and enterprise brands manage what the internet says about them. Its platform pulls reviews, surveys, social posts, business listings and customer feedback into one place, scores it with a proprietary metric called RepScore, and uses AI to help companies respond, rank locally, and turn sentiment into operational decisions. It serves roughly 750 enterprise customers across industries like healthcare, automotive, retail, financial services, hospitality, senior care and property management.