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Microsoft Dynamics 365
Microsoft Dynamics 365 is Microsoft's flagship suite of intelligent, cloud-based enterprise business applications combining CRM and ERP capabilities under a single unified platform. Launched in November 2016, it covers sales, customer service, finance, supply chain, HR, commerce, and field service — all deeply integrated with Microsoft 365, Azure, LinkedIn, and Power Platform. With embedded Copilot AI and autonomous AI agents, Dynamics 365 serves nearly 100,000 organizations worldwide and is a consistent Gartner Magic Quadrant Leader across CRM, ERP, and Sales Force Automation categories.
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