operational-intelligence
(16)
Will Foiles and the value of a missing molecule
The Project Canary co-founder brings a financier’s eye to methane: every leak is lost product, and every measurement should lead somewhere. His next challenge is getting the data to earn its keep.
Manuel Zepeda and the Business of Knowing What Happens Next
After three decades spent turning telecom complexity into commercial decisions, Manuel Zepeda has taken on a broader forecast: helping DTN’s customers decide what to do before weather, markets, and risk decide for them.
eg solutions found a business in the back-office backlog
Elizabeth Gooch built software for the work that happens after the customer hangs up. Its £26.3 million sale to Verint capped a story of stubborn queues, practical training and a business that had to fix its own sales operation.
David Rich Has Spent 30 Years Marketing What Comes Next
From Kodak's digital turn to Adobe's subscription era and DTN's decision-grade data, David Rich has built a career translating technical change into a reason for customers to care.
The Data Center Software Bet That Begins With a Humbling Question: Is Your Asset List Even Right?
MCIM sells a single source of truth for the physical machinery behind the cloud. Its most persuasive pitch is not artificial intelligence - it is the awkward discovery that expensive facilities often run on dirty data, scattered workflows and heroic memory.
Vista Equity Partners Built a Factory for Better Software Businesses
Robert F. Smith made one unfashionably narrow bet in 2000: business software deserved its own investment machine. Twenty-five years, $103 billion in assets and more than 650 transactions later, Vista is testing whether that machine can make the leap from SaaS to agentic AI.
Arrow Labs
Arrow Labs is a Dubai-founded enterprise software company behind MIMS, a service-delivery and field-operations platform that connects deskless workers, assets, and back-office systems through mobile apps, wearables, and IoT. Using AI-driven scheduling, dispatch, and workflow automation, MIMS gives operations teams in telecom, oil and gas, logistics, utilities, and security real-time visibility and SLA control across distributed, mission-critical environments.
Autostep
Autostep is a San Francisco startup building a desktop app that installs across an organization to map how people actually work, surface repetitive high-cost tasks, and rank them by cost and impact so leaders know what is worth automating. Framed as "the P&L for knowledge work," it measures the ROI of both human effort and AI agents, then recommends whether to build an agent, change a process, standardize a workflow, or use software the company already pays for. Founded by Aidan Pratt and backed by Y Combinator (Spring 2026 / P26) and Neo.
Inauro
Inauro is a Sydney-based Industrial AI and IoT software company that fuses real-time data from sensors, telematics, ERP, CRM and digital forms into a single operational view through its Perspio platform. It helps equipment rental, construction, cold chain, agriculture, logistics and mining operators automate workflows, monitor assets, cut maintenance costs and meet compliance obligations. Founded in 2020 by former Kennards Hire leaders Angus Kennard and Craig Kesby, Inauro monitors tens of thousands of connected devices worldwide and was backed by a A$3M investment from SafetyCulture.
Fabrix.ai
Fabrix.ai (formerly CloudFabrix) is a Pleasanton, California enterprise software company building an agentic operational intelligence platform. It lets organizations design, deploy, operate and observe AI agents across IT, network, security and business operations, anchored by a tri-fabric architecture of Data Fabric, AI Fabric and Automation Fabric. The company positions itself for the 'agentic AI era' with production-grade governance, explainability and human-in-the-loop controls.
The Only Agent in the Room: Fabrix.ai Joins AWS's MSP Inner Circle
Fabrix.ai has been selected as the sole purpose-built agentic AI platform in the AWS Managed Service Provider (MSP) Recommended Toolkit, one of just ten approved solutions. The designation qualifies 295+ AWS Validated MSPs — including NTT Data, Capgemini, IBM, Wipro, Tech Mahindra, SHI, and Telefónica — to receive up to $50,000 annually in AWS Marketing and Tooling Development Funds to adopt the platform. Fabrix.ai gives MSPs an operational context layer to deploy, govern, and scale AI agents across hybrid multi-cloud environments, accelerating the industry's shift from reactive, labor-driven operations to autonomous, self-healing infrastructure.
Billables AI
Billables AI is a San Francisco startup that runs quietly in the background of a lawyer's workday, watching the email, documents, calls, and calendar entries flow past, and turning them into finished, billable time entries - descriptions and all. Founded in 2023 by a team from SambaNova, Pinterest, and Mya Systems, the company argues that law firms lose real money not because lawyers do not work, but because they forget to write down that they did. It has raised roughly $14 million across a 2024 seed and a 2026 Series A, and now sells its passive, API-based timekeeping to hundreds of midmarket law firms.
Pani
Pani (Pani Energy Inc.) is a Canadian climate-tech software company that puts a digital brain on top of the world's water treatment plants. Its flagship cloud platform, Pani Zed, consolidates messy sensor data from desalination, industrial and municipal facilities, builds a digital twin of each plant, and uses machine learning to tell operators exactly how to cut energy use, extend membrane life, and lower emissions - without new capital equipment or retrofits. Founded in 2017 by Devesh Bharadwaj and based in Victoria/Vancouver, British Columbia, Pani deploys across facilities in multiple countries and has landed on the Global Cleantech 100 list.
Nikos Andrikogiannopoulos
Nikos Andrikogiannopoulos is the founder and CEO of Metrika, a Cambridge, Massachusetts SaaS company that measures the reliability of blockchains the way a control tower watches air traffic. A Greek-born MIT engineer who spent a decade in telecom strategy consulting, he built Metrika to answer a plain question institutions kept asking about crypto rails: how do you know it is working, and how do you prove it. He served on the U.S. CFTC's Technology Advisory Committee and helped author its landmark 2024 DeFi report, and his platform now underpins risk work with names like S&P Global Ratings, Zodia Custody, Hedera, Algorand and Solana.
STRIVR
STRIVR is a Santa Clara workforce-performance company that began by putting Stanford quarterbacks in virtual reality and now puts AI on the factory floor. After pioneering enterprise VR training for Fortune 1000 giants like Walmart, Verizon and Bank of America, STRIVR has shifted from preparing people for work to guiding them inside the flow of work - building hands-free, smart-glasses AI that detects and corrects operational mistakes in real time and turns expert know-how into instant visual instructions.
Metrika
Metrika is a Cambridge, Massachusetts SaaS company that built the first operational intelligence and risk management platform for blockchains and digital assets. It collects, analyzes, and visualizes the health of decentralized networks in real time - tracking hundreds of risk indicators across protocols, smart contracts, and market conditions - so that protocol teams, financial institutions, and regulators can monitor performance, detect issues early, and meet compliance obligations.