Tagged: personalization
30 results
Lexer
Lexer is a Customer Data and Experience Platform (CDXP) built for retail and consumer brands. It unifies fragmented data from ecommerce, in-store, loyalty, email and SMS into a single customer view, then layers on analytics, predictive intelligence and activation so marketing, sales and service teams can understand and engage customers in a personalized way. Founded in Melbourne in 2010 and now used by 150+ brands including The Iconic, Rip Curl, Zimmermann and Quiksilver, Lexer positions itself as a retail-specialized alternative to horizontal enterprise CDPs.
Adore Me
Adore Me is a New York-based intimates brand that set out in 2011 to sell well-made bras and lingerie at prices a student could afford, and ended up rewriting how the category is merchandised. Founded by Harvard MBA Morgan Hermand-Waiche, the company paired a wide size range (30-46 bands, A-I cups) with a monthly membership, an at-home try-on box, and an unusually large in-house engineering group in New York and Bucharest that built roughly 15 internal tools for planning, sourcing, and personalization. It reached an estimated $250 million in sales and more than 1.2 million active customers before Victoria's Secret & Co. acquired it in a deal announced November 2022 at $400 million cash upfront plus earnouts, closing January 2023. Adore Me became the only US lingerie brand certified as a B Corporation in 2022. Under its parent it has since narrowed: the founder departed in August 2025, the VIP subscription that defined the model ended in February 2026, and Victoria's Secret recorded a $120 million impairment on the business that same quarter.
Fabletics
Fabletics is a membership-based activewear brand founded in 2013 and headquartered in El Segundo, California. Built on a VIP subscription model that pairs monthly credits with data-driven personalization, it sells women's and men's activewear, footwear, swimwear, loungewear, and medical scrubs across e-commerce and 120+ retail stores. In 2025 the company crossed $1 billion in annual revenue with more than 3 million active customers, roughly 2.7 million of them VIP members.
Sara Griffin
Sara Griffin is a retail marketing executive who serves as Chief Marketing Officer at Belk, the Charlotte-based Southern department store chain. She built her career over a decade at Saks OFF 5TH, where she rose from marketing leadership to Chief Marketing and Analytics Officer, launched the SaksOFF5TH.com site in 2013, helped build the retailer's Canadian store fleet, and created the tender-neutral OFF 5TH Rewards loyalty program that surpassed 2.5 million enrollments. A Yale graduate with a Wharton MBA and a former Monitor Deloitte consultant, she later served as CMO of The Shade Store before joining Belk. She is known for tying data, analytics and marketing together to deliver personalized shopping experiences.
Mark Bietz
Mark Bietz is a marketing and ecommerce executive best known for helping build HalloweenCostumes.com and FUN.com into one of the largest online costume and pop-culture merchandise retailers in the world. As Chief Marketing Officer of the Mankato, Minnesota-based company, he led digital growth that scaled revenue roughly 10x-20x, championing data-driven email personalization and short-form video. A self-described curious operator who learned the business from brand to CRM to operations, he now also works as a fractional CMO and advisor to venture-backed and private-equity-backed brands, and speaks widely on modern ecommerce and the rise of agentic commerce.
Molly Hartney
Molly Hartney is Chief Digital Officer and Chief Marketing Officer at Rack Room Shoes, the family-owned footwear retailer based in Charlotte, North Carolina. She joined in 2021 as CMO and, after driving a reported 40% increase in customer retention and a 36% improvement in productivity, was promoted in July 2025 to a newly created CDO role that merges marketing with the company's digital sales and omnichannel strategy. With more than 15 years across retail and consumer products - including senior marketing and digital roles at Funko, The Mine (a Lowe's company) and Lowe's itself - she is known as a growth-focused brand builder and an advocate for applying AI responsibly to marketing, personalization and inventory.
Tony Rogers
Tony Rogers is the Senior Vice President and Chief Marketing Officer of Dollar General, where he leads brand, media, personalization and the DG Media Network across the retailer's roughly 20,000 stores. A University of Texas graduate who started in accounting before turning to marketing, he built a 25-year career at consumer brands and retailers including Pillsbury, Frito-Lay and Gateway before spending more than 17 years at Walmart, where he rose to Chief Marketing Officer of Walmart U.S. and later Chief Member Officer at Sam's Club. He joined Dollar General in June 2024 after a stint as CMO of Signet Jewelers, bringing a philosophy built around purpose, evolution and keeping the customer at the center of every decision.
Hang
Hang is a New York-based software company building an AI-powered marketing and loyalty platform for consumer brands. Marketed as 'the autonomous marketing system,' Hang replaces static points programs with personalized, gamified rewards - branded minigames, dynamic quests and 1:1 offers - alongside self-cleaning customer data, smart segments and AI-driven campaigns. It launched in 2022 as an NFT-powered membership platform backed by a $16M Series A from Paradigm, then repositioned around AI and now serves restaurant, beauty, apparel and e-commerce brands such as Just Salad, Jeni's, Boba Guys and Hattie B's.
Movable Ink
Movable Ink is a New York-based marketing technology company that uses AI to turn customer data into personalized visual content across email, mobile, and web at the moment each person engages. Founded in 2010, its platform - anchored by Studio, the Da Vinci decisioning engine, and a newer Programmatic CRM - helps enterprise brands automate one-to-one personalization at scale. The company reached unicorn status in 2021 and serves hundreds of large consumer, retail, financial services, and media brands worldwide.
Product Genius
Product Genius is a Cambridge, Massachusetts AI company that builds a personalized, TikTok-style shopping feed for Shopify stores. Its platform, powered by what the company calls Large Interaction Models (LIMs), learns from each shopper's swipes, clicks and scrolls to assemble an individualized homepage of products, videos, reviews and Q&A. Founded by MIT PhD and deep-learning hardware pioneer Ben Vigoda, the company grew out of roughly $35 million in DARPA research and reports a median +20% lift in revenue per session, with controlled A/B tests showing a 36% average revenue lift across 25 brands including Betsey Johnson.
Shaped
Shaped is a New York-based AI company that builds a real-time relevance engine for recommendations, search, and agent retrieval. Its managed platform, Shaped Cloud, combines embeddings, machine-learning models, and fresh behavioral data to return personalized results in under 50 milliseconds, letting product and engineering teams add for-you feeds, hybrid search, and personalized discovery without building ranking infrastructure from scratch. Founded in 2021 by Tullie Murrell, Daniel Camilleri, and Shai Bruhis, the company raised an $8M Series A led by Madrona in 2024 and was acquired by live-commerce marketplace Whatnot in July 2026.
Snappy
Snappy is a New York-based corporate gifting platform that flips the traditional gift on its head: instead of shipping one preselected item, a sender picks a budget and a curated collection, and the recipient chooses the gift they actually want. Founded in 2015 by Hani Goldstein and Dvir Cohen, Snappy started in personal gifting before pivoting to enterprise, and now powers employee recognition, customer loyalty, and sales incentives for thousands of companies. Its recipient-choice model, digital 'unwrapping' experience, thank-you loop, and deep HRIS integrations have made it a favorite of HR and people teams, with more than 6 million gifts delivered across 170+ countries.
Stylitics
Stylitics is a New York-based retail AI company that helps brands and retailers turn their product catalogs into inspiring, shoppable styling experiences. Its platform combines algorithms, trend data, and human stylist expertise to generate personalized outfit recommendations, bundles, and generative on-model imagery across e-commerce, email, advertising, and stores. Founded in 2011 by Rohan Deuskar and Zach Davis, Stylitics powers styling for more than 100 retailers - including Macy's, Walmart, Kohl's, Puma, and Revolve - reaching over 100 million shoppers.
Iterable
Iterable is a San Francisco-based AI customer engagement platform that lets consumer brands coordinate personalized messaging across email, SMS, push, in-app, and web from a single system. Founded in 2013 by ex-Google engineer Andrew Boni and ex-Twitter engineer Justin Zhu, it uses unified behavioral and product data plus a growing set of AI agents, branded Nova, to build, test, and optimize customer journeys in real time. The company reached a $2 billion valuation in 2021 and serves brands including DoorDash, Fabletics, HelloFresh, Redfin, and SeatGeek.
Lava.ai
Lava.ai is a San Francisco software company that runs a Realtime AI customer-engagement platform for sports teams, live-event venues, retailers and large enterprises. Its engine ties together ticketing, point-of-sale, mobile wallets, apps, parking and live game feeds through 250+ integrations, then uses AI to deliver personalized offers, membership perks, stored-value rewards and clienteling 'in the moment.' Co-founded by TIBCO founder Vivek Ranadive and former TIBCO executive Wen Miao, Lava counts more than 50 franchises and brands - including the NBA, Real Madrid, the LA Rams and the Cleveland Browns - among its users.
Homesome
Homesome is an AI-first grocery commerce (g-commerce) platform that helps independent and regional grocers compete online. It packages a branded website, a unified mobile app, AI-driven personalization and search, a pick-and-pack fulfillment app, and a headless API suite into one system that plugs into a store's existing POS and loyalty programs. Founded by former Microsoft engineer Rahul Chabukswar, the company pivoted from running its own grocery-delivery service to powering the digital storefronts of chains like Strack & Van Til, Erewhon, Caputo's and Berkot's Super Foods.
Regie.ai
Regie.ai is a San Francisco-based startup building an AI-native sales engagement platform that automates the grind of B2B outbound prospecting - sourcing leads, reading intent signals, writing personalized messages, and running email, phone, and social touches - while deciding on the fly whether an AI agent or a human rep should take the next step. Founded in 2021 by AI scientist Srinath Sridhar and sales veteran Matt Millen, the company pitches itself as a middle path between fully manual sales tools and fully autonomous bots, with a stated goal of amplifying human sellers rather than replacing them.
Tullie Murrell
Tullie Murrell is the CEO and co-founder of Shaped, a New York startup building a real-time retrieval engine for search, feeds, and agents. Before Shaped, Murrell spent about five years at Facebook AI Research, where he created PyTorchVideo, the leading open-source library for video understanding, and was an early core contributor to PyTorch Lightning, a training framework now used by millions of developers. The video models he led powered Facebook newsfeed ranking and Instagram Reels. In 2021 he left big-tech research to package that same personalization machinery into a self-serve product for companies without armies of ML engineers. Shaped went through Y Combinator's W22 batch and raised an $8M Series A led by Madrona Ventures in July 2024.
Yair Goldfinger
Yair Goldfinger is an Israeli engineer and serial entrepreneur who, at 26, co-founded ICQ, the first Internet-wide instant messaging service, sold to AOL in 1998. He went on to co-found the online advertising company Dotomi (acquired by ValueClick) and is now Co-Founder and CEO of AppCard, a New York based loyalty and personalization platform that gives independent grocers the marketing firepower once reserved for national chains. A World Economic Forum Young Global Leader and a notoriously press-shy angel investor, he builds companies around a single idea: relevance beats noise.
JustAI
JustAI (formerly Just Words, legally Choice AI Inc.) is a San Francisco AI-native marketing platform that turns lifecycle content into an always-on experimentation engine. Its AI agents - strategy, creative, decisioning and data - predict high-value moments, generate on-brand message variants across email, SMS and push, test them against real users, and shift traffic to the winners while compounding learnings across campaigns. Founded in 2024 by Neha Mittal (ex-Twitter and Pinterest growth lead) and Jeff Hara, the company graduated from Y Combinator's Winter 2024 batch and works with consumer brands including Grammarly, ClickUp, Notion, Lemonade, Coursera and Thumbtack.
Miso.ai
Miso.ai (Miso Technologies) builds LLM-powered search, answers, and personalization for publishers, marketplaces, and content sites. Its flagship product, Miso Answers, sits on top of a customer's own content catalog to deliver ChatGPT-style, citation-backed answers with no hallucinations - fine-tuned to each brand's voice and grounded only in their material. Spun out of privacy-centric 'small data' research at Cornell Tech's Small Data Lab, Miso helps sites like O'Reilly Online Learning and Foundry's tech publications turn their archives into trustworthy answer engines that lift engagement and subscriptions.
Pave Finance
Pave Finance is a New York-based fintech building an AI-powered, institutional-grade wealth management platform that lets financial advisors customize, personalize and automate portfolio construction for their clients. Combining an alpha-scoring algorithm, an optimization engine and an integrated trading platform across 10,000+ global securities, Pave brings tools once reserved for hedge funds and ultra-high-net-worth desks to everyday advisors - offering direct indexing, tax-loss harvesting, values-based screens and concentrated-position management. In September 2025 the company closed an oversubscribed $14M seed round.
Pam Dillon
Pam Dillon is the co-founder and CEO of Preferabli, a sensorial artificial intelligence platform that teaches software to taste. A former senior technology banker at Goldman Sachs turned serial inventor, she and co-founder Andrew Sussman launched the company (originally Wine Ring) over a decade ago on a hunch that smartphones would change how people discover wine. Today Preferabli pairs the world's largest assembled group of Masters of Wine and Master Sommeliers with machine learning built by PhDs in physiology and applied mathematics, cataloging more than 800 sensory characteristics to power personalized recommendations for the wine, beer, and spirits industries. Dillon holds 11 patents in AI, was named by Goldman Sachs among its 100 Most Intriguing Entrepreneurs, and calls this 'the most fascinating work I have ever done.'
Jenkin Richard
Jenkin Richard is the co-founder and CEO of ChatLabs, an AI platform that turns social media traffic into personalized, on-brand shopping journeys for luxury and consumer brands. Incubated inside LVMH's innovation accelerator, ChatLabs raised a $3.2M seed round led by Silicon Road Ventures in December 2024 and counts LVMH houses like Dior and Tiffany, plus Kering, Richemont and Samsung among its partners. Before ChatLabs, Richard founded and served as CTO of the social commerce firm Chatly, which was acquired by Salesforce. He holds an MBA from MIT's Sloan School and an undergraduate degree from UC Berkeley.
ChatLabs
ChatLabs is an AI company that helps consumer and luxury brands turn social-media attention into commerce. It began as the self-described first AI-powered social commerce platform, building hyper-personalized 'Social eXperiences' that carry shoppers from an Instagram or Facebook ad into a native-feeling, brand-controlled experience. It has since expanded into an AI product photography and brand creative studio that generates studio-quality product images, lifestyle visuals and performance ads without traditional photoshoots. Incubated by LVMH's innovation accelerator and a winner of the 2023 LVMH Data & AI Innovation Award, ChatLabs counts brands across the LVMH Group, plus Samsung Electronics and others, among its users.
Lucky Gunasekara
Lucky Gunasekara is the co-founder and CEO of Miso.ai, an AI media lab that builds private answer engines for news publishers and learning platforms. A trained interaction designer who once built an RSS crawler to track global disease outbreaks, he now partners with 45-50+ publishers worldwide on what he calls 'liquid content' - adaptive, machine-readable information that pays royalties back to the writers and sources it draws from. His pitch to the news industry is blunt: AI is an asteroid coming for all of us, so we had better get to dinner and figure it out together.
Dorian Dargan
Dorian Dargan is the co-founder and CEO of Doji, an AI fashion app that turns selfies into a photorealistic digital likeness so people can try on real clothes from across the web and actually have fun doing it. An MIT-trained designer-engineer who built avatars at Meta on Oculus Quest and shaped visionOS at Apple, he teamed up with former DeepMind researcher Jim Winkens - the name Doji is literally Dorian plus Jim - and within days of the app's 2025 App Store debut raised a $14M seed round led by Thrive Capital with Alexis Ohanian's Seven Seven Six. He treats the creative process as something close to sacred, and is betting that the most personal way to shop online is to first fall a little in love with the image of yourself.
Neha Mittal
Neha Mittal is the CEO and co-founder of JustAI (formerly Just Words), a Y Combinator W24 startup in San Francisco building an AI-first marketing engine that continuously writes, tests, and optimizes copy across email, push, SMS, and landing pages. Before founding the company in 2024, she led Retention and Growth product teams at Pinterest and Twitter, where a single notification tweak - changing "Elon tweeted" to "Elon just tweeted" - added roughly 800,000 users and planted the seed for her company. A computer engineer turned product leader, she earned a master's at UC Berkeley's School of Information and has raised about $2.2M in seed funding from Cloud Capital, Peak XV Partners, and Y Combinator.
Aampe
Aampe is a San Francisco-based company building agentic AI infrastructure for personalized customer experiences. Instead of relying on generative AI, it assigns a dedicated reinforcement-learning agent to every individual user that continuously experiments and learns what content to send, when, and whether to send anything at all. The platform has deployed over 100 million agents across hundreds of consumer apps on four continents, helping product, data science, and lifecycle marketing teams move from rule-based campaigns to continuous, per-user adaptation.
Attentive
Attentive is an AI-powered marketing platform that helps consumer brands talk to customers the way customers actually want to be reached - over text, email, RCS, and push. Founded in 2016 by Brian Long and Andrew Jones, the company pioneered compliant, personalized SMS marketing and now serves more than 8,000 brands, powering tens of billions of dollars in customer revenue and crossing $500M in annual recurring revenue in 2024.