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Brian Schiff is the co-founder and CEO of Flip CX, a New York voice AI company that automates customer service phone calls for retail, ecommerce, healthcare and transportation brands. He and Sam Krut started the company at Cornell in 2015 as a campus ride-hailing app called RedRoute, then pivoted to voice automation after seeing how broken phone support was. Today Flip has processed more than 300 million automated calls for around 250 global brands, automating up to 90% of inbound volume. In January 2026 the company raised a $20M Series A co-led by Next Coast Ventures and Ridge Ventures, bringing total funding to roughly $31M.

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