practice-management
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Scratch Financial found a business at the vet’s front desk
A rescued cat helped inspire a lending company. The more revealing story is how Scratch turned the veterinary bill into a business in payments, software, and the delicate art of getting care paid for.
Moxie gives the solo medspa a bigger back office
A good injector can still be a bewildered business owner. Moxie bundles software, coaching and collective buying power to help independent aesthetic practices keep their independence.
Ease Health Wants to Get Therapists Out of the Paperwork Business
A $41 million bet on a quieter kind of healthcare improvement: connect the first phone call, the clinical note, and the insurance claim, so the same work stops happening twice.
UrgentIQ wants your urgent care to stop treating the software
An urgent care visit has two journeys: the patient needs treatment, and the paperwork needs to become payment. UrgentIQ is building one system to keep them moving together.
Kleer and Membersy: The dentist will subscribe you now
Now called Clerri, the merged company helps dentists sell care by membership. Its revealing trick is making a simple promise survive the complicated life of a dental office.
Healthie’s million-dollar lesson: build for the second visit
A costly rebuild taught Healthie to put the product before the sales pitch. Today, its software helps clinicians and digital health companies look after the patient who keeps coming back.
RethinkFirst and the business of making help easier to use
An autism-training company grew into a supplier for clinics, classrooms, and corporate benefits. Its revealing new ambition is to make the machinery of support less exhausting than the problem itself.
Osmind wants psychiatry to remember what works
A patient gets treatment. A clinic gets paid. A researcher learns something. Osmind is trying to make those three events part of the same system.
Office Ally and the business of getting paid
A medical visit ends. The paperwork keeps its appointment. Office Ally has built a business connecting the two, with no-subscription practice software and a clearinghouse that handles more than a billion transactions a year.
Dental Intelligence and the money hiding in plain sight
A dental practice can be busy and still leave money stranded. Dental Intelligence has built its business around finding the gaps between a diagnosis, an appointment and a payment.
ClinicMind built the billing engine before the waiting room
A father-and-son software company began with the problem of getting doctors paid. Its answer grew into a connected system for the entire life of a patient visit.
Fulcrum GT follows the money through the law firm
A legal bill has a long journey from a lawyer’s desk to a client’s payment. Fulcrum GT builds the software - and supplies the operational help - to keep that journey from becoming an administrative expedition.
TherapyNotes and the business of finishing the session
A psychologist and a software developer built a company around the work that follows therapy. Its most revealing feature may still be the humble to-do list.
HELM360 and the software lawyers would rather avoid
A billing system can work perfectly and still lose to a message to an assistant. HELM360 builds its legal technology business around that awkward little truth.
CARET and the expensive art of remembering
A law firm can do the work and still forget to bill for it. CARET’s long journey from desktop case management to cloud software and AI is a bet that the small administrative gaps deserve serious attention.
Bizmatics and the art of losing fewer hours
A medical practice can outgrow its software long before it outgrows its waiting room. Bizmatics builds PrognoCIS around the specialty work, billing chores, and awkward handoffs that make that growth painful.
Aprima Medical and the art of fewer moving parts
A doctor wanted one database and no computer department. Aprima’s answer reveals why the least glamorous decision in medical software can matter more than the cleverest feature.
SurePoint and the Case of the Vanishing Filing Cabinet
A law firm can win an argument and still lose track of its money. SurePoint’s long journey from accounting software to legal intelligence is a wager that the business of law deserves as much attention as the practice.
Azalea Health and the hospital too small for its software
A rural hospital does not need a smaller ambition. It needs software that fits. Azalea Health has built a business around the distance between those two ideas.
QHR’s Unusual Prescription: Take Your Time
QHR built its Canadian EMR business by buying older systems and giving clinics time to move. Now operating as Accuro, it is applying the same patient logic to the daily grind of digital healthcare.
ModuleMD and the Case of the Missing Claim
An allergy practice can deliver the care and still lose the money. ModuleMD has built its business around the small, consequential gaps between the exam room, the front desk and the bill.
The Eye Doctor's Six-Portal Problem
Anagram began by making out-of-network vision claims less painful. Then it discovered the front desk had a bigger problem: finding the plan, explaining the benefit, and getting paid at all.
Heal.me Put the Waiting Room in Your Pocket
The wellness marketplace began with a teenager whose doctor found nothing wrong. Its answer was not another therapy, but a better route from curiosity to a booked appointment.
Software of Excellence and the business of the empty dental chair
A missed appointment is a small hole in the diary and a real hole in the accounts. Software of Excellence built EXACT around closing those gaps. Now it is helping practices move beyond the server.
intelliflo wants to give financial advisers their week back
The software behind thousands of advice firms is taking aim at the work after the meeting. Its customers show why fewer forms can matter as much as smarter financial forecasts.
RioMed and the patient record that stays
Fifteen years of clinical history can make software hard to replace. From Welsh rheumatology clinics to Guyana’s national EHR project, RioMed’s Cellma shows why the patient record is only the beginning.
AdvancedMD Bet on the Boring Machinery of Medicine - Then Sold for $1.13 Billion
The company began with a medical office manager who was fed up with clumsy billing software. Twenty-five years later, its single-database bet runs the daily machinery of 13,000 practices - and reveals both the appeal and the cost of buying the whole stack.
Centerbase's Bet: The Messiest Part of a Law Firm Is Also Its Profit Engine
The Dallas software company built one system for the work lawyers do and the money their firms collect. Its best argument is not futuristic AI - it is getting an invoice out before everyone forgets where the time went.
Filevine Turned a Lawyer’s Software Headache Into a $400 Million Bet on Legal AI
The Utah company began as an escape from legal software that forced firms to work someone else’s way. A decade later, its configurable case system has become the foundation for a broader - and much more expensive - legal intelligence campaign.
Experity Won Urgent Care by Making the Software Move as Fast as the Clinic
The company merged the market's two toughest rivals, built one operating system around the peculiar speed of urgent care, and now serves nearly half of America's clinics. Its real advantage is not a shinier chart - it is knowing exactly where a 20-minute visit gets stuck.