employee-experience
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Phenom Turned a Recruiting App Into the AI Layer for How Big Companies Hire
The Philadelphia-area company escaped the point-solution trap by expanding from a mobile recruiting app into a talent operating layer used by more than 700 organizations. The bet is compelling at enterprise scale - and much harder to justify without the data, integration budget and change management to feed it.
Flip Bet the Office Was the Wrong Place to Start AI - Now 2 Million Frontline Workers Are Catching Up
Flip started with a Porsche factory-floor communication gap and survived when Porsche paused the project. Eight years later, its next wager is bigger: AI will matter at work only when it reaches the people who do not have an inbox.
The Cincinnati Company Betting That Your Employee Newsletter Should Read Like a Feed, Not a Blast
Cerkl Broadcast turns the corporate all-staff email into a personalized feed - one AI-curated digest per employee. Here's how a self-taught coder from Cincinnati built it, who's buying it, and where the whole bet could break.
Rajkumari Neogy Is Teaching Leaders to Read the Room Beneath the Room
The CEO of ibelong has spent three decades following a stubborn question through Silicon Valley: what changes when leaders treat connection as part of the operating system?
You Can't Buy Glint Without Letting Microsoft In
One of these employee-survey platforms you can still purchase on its own. The other now lives inside Microsoft's Viva suite, with a fifty-seat minimum and a Global Admin required before anyone answers a single question.
The Employee Survey Choice That Changes Your Whole Stack
Culture Amp, Viva Glint and Qualtrics EmployeeXM all listen to workers. The real difference is what each platform expects you to buy, connect and operate around that survey.
The Call Center Giant Teaching AI When to Hand the Phone Back
Konecta grew from seven telemarketing clients into a 109,000-person service network. Its next act is a careful wager: automate the routine, keep humans close, and sell the orchestration layer in between.
Workhuman
Workhuman turned two decades of thank-you notes into a data business. The Irish-American company behind the 'thank you economy' now reaches 8 million workers and mines their gratitude for what HR software usually misses.
Aisera
Aisera spent years teaching enterprise software to answer the help desk. Now, inside Automation Anywhere, it is trying to make those answers act - across the tangled systems where work actually gets stuck.
QuestionPro
How a computer-science side project became a bootstrapped survey empire - no venture money, millions of users, and a stubborn belief that research should be cheap enough for anyone to run.
Sogolytics
How a bootstrapped survey tool from Herndon, Virginia quietly grew into an experience management platform serving 100,000 customers - and why it still refuses to hide its best features behind an upsell.
SurveySparrow
Stop guessing why customers are unhappy. SurveySparrow turns feedback into answers with AI that asks the follow-up question a form never could.
Qualtrics
It started with a professor's throat cancer and a basement in Provo. Two decades later, Qualtrics turned the humble survey into a $12.5 billion category called experience management - and taught the enterprise to listen.
Medallia
Medallia unifies every customer signal and applies industry-leading AI to deliver the intelligence and outcomes today's leaders need to transform their business.
KMS Lighthouse
Give your team an AI-powered knowledge management system, so your customers get AI-speed service.
Keatext
The Montreal company teaching machines to read the feedback businesses collect but rarely finish reading.
InMoment
How a restaurant-survey startup from Utah became the connective tissue between what customers say and what companies actually do about it.
Forsta
Three research-tech pioneers walked into a merger and came out as one platform. Forsta - Norwegian for 'to understand' - now wants to be the connective tissue between everything a company knows about its customers, employees, and patients.
Adit Jain
He turned a failing chatbot app into an AI platform for 400 of the world's biggest companies. The pivot started with one number he could not ignore.
Your Boss Has All Your Work Data. Why Don't You?
A Go2 Newsroom story explaining the company's worker-empowerment product philosophy behind its management platform. Rather than functioning as a worker-monitoring system, Go2 positions the platform as a bottom-up aggregator of worker behaviors that gives employees useful access to their own work data and a directory of AI tools. The same system that helps managers see what people are working on is meant to help workers understand expectations, sharpen skills, and make better decisions about how they work.
EngageRocket
EngageRocket is a Singapore-based HR technology company that turns continuous employee feedback into actionable people-analytics. Founded in 2016 by two former Gallup leaders, its cloud platform runs engagement, lifecycle and pulse surveys (BELONG), 360-degree and multi-rater feedback (GROW), and performance workflows (PERFORM), pairing survey software with people-science advisory. It serves enterprises across 30+ countries - including Toyota, Sephora, Nikon, Epson and CGS-CIMB - to improve engagement, reduce turnover and support data-informed HR decisions.
inFeedo AI
inFeedo AI is an employee experience company built around Amber, a conversational AI that acts as a Chief Listening Officer for enterprises. Amber checks in with employees, surfaces sentiment and disengagement in real time, predicts attrition, and automates HR support. Founded in India and backed by Y Combinator, Tiger Global and Jungle Ventures, inFeedo serves 175+ enterprises across 60+ countries, helping CHROs at companies like Sony, Lenovo, Tata and Samsung understand how their people really feel.
Smarten Spaces
Smarten Spaces is a Singapore-founded proptech company that builds AI, IoT and big-data software for managing hybrid workplaces and commercial real estate. Its flagship platform - marketed as Jumpree and, more recently, SpaceOnAI - lets enterprises book desks and meeting rooms on 3D floor maps, forecast space demand, roster teams, and analyze how offices are actually used. Founded in 2017 by former Cisco India president Dinesh Malkani, the company serves Fortune 500 clients across 30+ countries and integrates deeply with Microsoft Teams.
SurveySensum
SurveySensum is an AI-enabled customer experience and feedback platform that lets mid-to-large enterprises build, distribute, and analyze NPS, CSAT, CES, employee, and market-research surveys in real time. Founded in 2019 by Rajiv Lamba as a product of NeuroSensum, it positions itself as an affordable, execution-focused alternative to enterprise stacks like Qualtrics and Medallia, pairing omnichannel survey distribution with AI-driven text and sentiment analytics and closed-loop action management.
WhyQ
WhyQ is a Singapore-based B2B corporate dining platform that consolidates meals from a network of 2,000-plus hawkers and restaurants into single, coordinated deliveries for offices. Founded in 2016 by ex-bankers Varun Saraf and Rishabh Singhvi as a low-cost hawker delivery service for CBD workers, the company pivoted through the pandemic to focus on enterprise meal programmes - daily office lunches, buffet and event catering, and pantry supplies - for teams of 50 to 1,000 employees per drop. After nearly a decade of iteration, WhyQ reached baseline profitability in Singapore in 2025 and is rolling out WhyQ Intelligence, an AI layer linking meal programmes to employee wellness and engagement data.
Vijay Yalamanchili
Vijay Yalamanchili is the founder and CEO of Keka HR, a Hyderabad-born HR and payroll software company he built after growing frustrated with the clunky HR tools on the market. An engineer by training with earlier startups behind him, he bootstrapped Keka for roughly six years before raising a $57 million round from WestBridge Capital in 2022, reported at the time as India's largest Series A for a SaaS company. Keka now serves thousands of organizations and processes payroll for millions of employees each month, built around a focus on employee experience and disciplined, profit-led growth.
Compt
Compt is a Boston-based HR software company that runs flexible employee stipends and Lifestyle Spending Accounts (LSAs) for employers. Instead of one-size-fits-all perks, employees choose how to spend an allowance across categories like wellness, professional development, childcare, home office and pet care; they submit a receipt and get reimbursed through payroll with the correct tax treatment applied automatically. Founded in 2018 by Amy Spurling, the reimbursement-based platform emphasizes IRS-compliant tax handling, high participation, and low administrative overhead, and operates across all 50 U.S. states and 75+ countries.
HqO
HqO is a Boston-based property-technology company that builds a real estate experience (REX) software platform for commercial landlords and their tenants. Its platform combines a tenant app, an analytics and intelligence suite, a partner marketplace, and building-operations tools so office owners can measure and improve how people experience their buildings. Founded in 2018, HqO powers hundreds of properties and hundreds of millions of square feet across dozens of countries, and works with major landlords including Hines, Vornado, JLL, JP Morgan and Alexandria Real Estate Equities.
Emily Mikailli
Emily Mikailli is the CHRO and Chief of Staff to the CEO at Signifyd, the commerce protection platform based in San Jose, California. A former lawyer who traded the bar for the tech industry, she has led People and Culture at Signifyd since 2016, scaling the company's global workforce nearly 5X in headcount and over 25X in annual recurring revenue across offices in San Jose, London, Belfast and New York. Born and raised in Silicon Valley, she is known for a candid, human-centric approach to building teams and serves as Vice Chair of the board at Parisi House on the Hill, a nonprofit supporting mothers and children affected by addiction.
Experience.com
Experience.com is a San Ramon, California SaaS company that runs the Experience Management Platform (XMP), a single system for collecting customer and employee feedback, managing online reviews and reputation, and improving local and AI search visibility. Founded in 2015 as SocialSurvey and rebranded in 2021, it is widely used in mortgage, real estate, insurance and banking to turn feedback into reviews, referrals and higher search rankings, including a proprietary 850-point Search Rank Score.