employee-experience
(55)
Speakap and the art of reaching people without desks
Two supermarket colleagues turned missed messages into a business. Speakap’s next challenge is making the employee app useful enough to become a habit.
Stadium lost the office lunch. It kept the power of choice.
When offices emptied, Stadium turned a lunch-ordering system into a gift people could choose for themselves. Now it is stitching snacks, swag, recognition, and live experiences into one global business.
NRC Health and the business of being heard
A hospital can count satisfied patients and still miss what frightened them. NRC Health is building a business around closing that gap - one comment, conversation, and follow-up at a time.
Perceptyx wants your employee survey to earn its keep
For years, companies have asked employees what is wrong. Perceptyx is building a business around the more awkward question: what happens on Monday morning after the answers arrive?
The Culture Problem Hiding in Plain Sight
Most culture projects begin with words. bink. begins by asking what the company rewards, excuses and repeats - then charges from $45,000 to make the answers line up.
The Agency That Put Employees on the Customer Journey
For 28 years, Tina Young's Plano agency has argued that a brand is not merely what customers see. It is also what employees live - and the long client relationships suggest the idea has legs.
The Company That Thinks Your Engagement Score Is Lying
Integral built an employee-experience agency around a small heresy: a healthy engagement score can hide a workforce that is stuck, skeptical or quietly checking out. Its answer is to measure what people actually do next.
ROI Communication Put Its Employees in Charge of the Message
The internal-communications firm asks leaders to trust employees with hard news. In 2021, it made that advice literal by turning every colleague into an owner.
Blue makes the case for reading the benefits email
The employee communications agency turns benefit changes into campaigns people can use. Its work reveals how much depends on the unglamorous details: access, timing and a clear next step.
Segal Benz and the benefits nobody reads
A retirement quiz, a cafeteria campaign and a website without a password: Segal Benz helps employers turn complicated benefits into something people can actually use.
Interact Software Wants to End the Office Scavenger Hunt
Four intranets to check. One policy to find. Interact has built a business around that mismatch - and its next act puts AI inside the everyday machinery of work.
WorkTango Got Acquired Twice - Then Taught AI to Run the Meeting
A bootstrapped Toronto survey startup sold to a larger rival, watched the buyer take its name, and four years later joined a global rewards company. The useful lesson is not the dealmaking - it is how WorkTango closes the expensive gap between asking employees what is wrong and doing something about it.
UKG Wants to Run the Workday - From the First Shift to the Final Paycheck
A $22 billion merger joined the time clock to the employee record. Now UKG is betting that its decades of workforce data - and a layer of carefully governed AI - can turn the machinery of HR into an operating system for work.
BambooHR Put the Employee Record in Charge - Now It Wants AI to Run the Errands
The Utah software company turned a tidy employee database into a broad people platform used by more than 33,000 organizations. Its next trick is asking AI to do the administrative chasing - without losing the simplicity that made the product useful.
Poppulo Quit Chasing Customers. Now It Helps Bosses Reach 50 Million Employees
The Irish software company escaped a crowded email market by going narrow. Three decades, several mergers, and 600,000 screens later, it is betting that the next corporate battleground is not sending more messages - it is proving that anyone noticed.
OneReach.ai Wants to Be the Air-Traffic Control for Your AI Agents
Companies learned how to launch an AI agent. Now comes the expensive part: stopping a thousand of them from colliding. OneReach.ai is betting the durable business sits in orchestration, governance and the connective tissue between models, channels and old enterprise systems.
AbsenceSoft Turned HR's Worst Spreadsheet Into a 7-Million-Person Business
Leave is where employment law, private life and office bureaucracy collide. AbsenceSoft built a business by turning that collision into a workflow HR teams can actually run.
Achievers Quit Selling Coffee Mugs - and Built the Recognition Machine HR Teams Can Copy
The Toronto company began with branded swag until one customer punctured the premise: nobody works harder for a coffee mug. Its second act turned appreciation into a daily data stream - and offers HR leaders a useful playbook, with sharp limits.
Phenom Turned a Recruiting App Into the AI Layer for How Big Companies Hire
The Philadelphia-area company escaped the point-solution trap by expanding from a mobile recruiting app into a talent operating layer used by more than 700 organizations. The bet is compelling at enterprise scale - and much harder to justify without the data, integration budget and change management to feed it.
Flip Bet the Office Was the Wrong Place to Start AI - Now 2 Million Frontline Workers Are Catching Up
Flip started with a Porsche factory-floor communication gap and survived when Porsche paused the project. Eight years later, its next wager is bigger: AI will matter at work only when it reaches the people who do not have an inbox.
The Cincinnati Company Betting That Your Employee Newsletter Should Read Like a Feed, Not a Blast
Cerkl Broadcast turns the corporate all-staff email into a personalized feed - one AI-curated digest per employee. Here's how a self-taught coder from Cincinnati built it, who's buying it, and where the whole bet could break.
The Call Center Giant Teaching AI When to Hand the Phone Back
Konecta grew from seven telemarketing clients into a 109,000-person service network. Its next act is a careful wager: automate the routine, keep humans close, and sell the orchestration layer in between.
Workhuman
Workhuman turned two decades of thank-you notes into a data business. The Irish-American company behind the 'thank you economy' now reaches 8 million workers and mines their gratitude for what HR software usually misses.
Aisera
Aisera spent years teaching enterprise software to answer the help desk. Now, inside Automation Anywhere, it is trying to make those answers act - across the tangled systems where work actually gets stuck.
QuestionPro
How a computer-science side project became a bootstrapped survey empire - no venture money, millions of users, and a stubborn belief that research should be cheap enough for anyone to run.
Sogolytics
How a bootstrapped survey tool from Herndon, Virginia quietly grew into an experience management platform serving 100,000 customers - and why it still refuses to hide its best features behind an upsell.
SurveySparrow
Stop guessing why customers are unhappy. SurveySparrow turns feedback into answers with AI that asks the follow-up question a form never could.
Qualtrics
It started with a professor's throat cancer and a basement in Provo. Two decades later, Qualtrics turned the humble survey into a $12.5 billion category called experience management - and taught the enterprise to listen.
Medallia
Medallia unifies every customer signal and applies industry-leading AI to deliver the intelligence and outcomes today's leaders need to transform their business.
KMS Lighthouse
Give your team an AI-powered knowledge management system, so your customers get AI-speed service.