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Tagged: customer-retention
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Founder · Executive · Operator
Jordan Mackler
Jordan Mackler is the CEO and Co-Founder of ScribeUp, an AI-powered embedded subscription management platform helping banks and credit unions give their members full visibility and control over recurring bills. A University of Michigan and MIT MBA graduate who left his MBA program mid-stream to build ScribeUp, Mackler has grown the company from idea to a $3M seed-backed fintech with partnerships across a growing network of credit unions - turning the mundane problem of mystery subscription charges into a strategic retention weapon for financial institutions.
fintech · subscription-managementRead →
Founder · Operator · Executive
Val Geisler
Val Geisler is a lifecycle marketing strategist and VP of Partner Programs at Digioh, best known for founding Fix My Churn and creating the 'Dinner Party Strategy' — a behavior-driven email onboarding framework that has powered 209% conversion lifts for SaaS and ecommerce brands. With 12+ years at the intersection of customer empathy and marketing systems, she has built advocacy programs at Klaviyo, grown retention email to 25% of company revenue at ByHeart, and hosted the Ecommerce Marketing School podcast. Her philosophy: emails are relationships, not broadcasts.
email-marketing · lifecycle-marketingRead →