order-management
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APL Logistics and the expensive art of arriving on time
A missed sailing can begin with a truck nobody was watching. APL Logistics makes its living managing those overlooked handoffs - and giving urgent freight an alternative to the airport.
RazorFlow and the bill that outlived the network
A disconnected circuit can keep sending invoices. RazorFlow connects telecom orders, inventory and expenses so operators can see what they bought, what they use and what they should pay.
Cin7 and the art of selling the last one
The sale is easy. Knowing whether you still have the thing you just sold is harder. Cin7 connects the stockroom, the storefront and the books - with a useful lesson about the limits of plugging software together.
Deliverect’s billion-dollar cure for tablet hell
Delivery apps brought restaurants more orders. They also brought a small orchestra of beeping tablets. Deliverect built its business by teaching those screens to talk to the kitchen.
Elemica’s trillion-dollar translation business
Chemical companies built Elemica to get their incompatible systems talking. Twenty-six years later, the interesting part is what happens after the message arrives.
Nextuple and the art of keeping a retail promise
The buy button makes a promise. Nextuple works on the inventory, order routing, and store operations that decide whether a retailer can keep it.
CommerceHub made the endless aisle someone else's warehouse
A retailer can sell a product it never touches. CommerceHub built the connections that make that trick possible - and, as Rithum, now manages the journey from marketplace listing to doorstep.
DMSi and the secret life of a lumber order
A custom door, a shifting delivery date, a Monday morning report. DMSi has spent five decades making software for the awkward details that building suppliers live with every day.
Island Pacific and the trouble with standing still
A retailer learned to code. Decades later, his company is still tackling the same awkward question: how do you get the right stock, information and person to meet the customer?
iTradeNetwork and the secret life of a purchase order
An avocado has a short shelf life. The paperwork can live forever. iTradeNetwork connects the orders, prices and traceability records that have to travel with the food.
Lunchbox and the customer who got away
Restaurants cook the meal. Delivery apps often keep the relationship. Lunchbox wants to put both back on the restaurant’s side of the table.
ChannelAdvisor and the price of being everywhere
Selling on five marketplaces sounds like five chances to win. ChannelAdvisor built a business around the less glamorous arithmetic: five ways for a listing, a stock count, or an order to go wrong.
The Retail Back Office Wants Its Head Back
A sale in one channel ought to be legible to every other part of a business. Tailor's wager is that the old ERP's most stubborn feature - its fixed shape - is exactly what modern retail can afford to lose.
The Company That Hired the Missing Middle
BackOps found a lucrative place to put AI: the awkward stretch between spotting a supply-chain problem and actually fixing it. Its agents do not merely point at the fire - they gather the paperwork, cross the portals, ask for approval, and close the loop.
LSEG TORA and the $325 Million Business of Getting Trades Done
An investment idea still has to survive the trading desk. TORA built its business around that journey, from overloaded order queues to the software LSEG bought to connect data with execution.
itim’s big bet: your next online order is already in the shop
The retail software company wants to turn local stock and store staff into an online advantage. Its work with Majestic Wine shows the idea in action; its own accounts show what it takes to sell the change.
VTEX sells the part of shopping you never see
The Brazilian-born commerce company connects the stockrooms, sellers and systems behind the buy button. Its next test is turning that operational expertise into an AI business customers will pay for.
Vita Mojo Built a Restaurant. The Software Ate the Business.
The London foodtech company began with personalised lunches and no cashiers. Then restaurant operators made the founders an offer they could not ignore: forget the bowls, sell us the operating system.
Infios Is Betting Your Warehouse Is Only One-Third of the Problem
Infios is stitching order, warehouse and transportation software into one execution layer. For operators, the pitch is less dashboard, fewer handoffs - and no mandatory rip-and-replace.
Rithum Bought the Pipes. Now It Wants to Run the Whole Store.
Rithum spent years assembling the unglamorous machinery behind online shopping. Its next act is turning that plumbing into an AI-era control room for brands, retailers and suppliers.
The Warehouse Software Company That Found Its Moat Between the Loading Dock and the Operating Room
Tecsys spent a decade selling someone else’s enterprise system. Then one customer exposed the missing piece - and a quiet Canadian software company built a durable business where inventory errors become operational emergencies.
Mike Micucci Has Spent 25 Years Rebuilding the Machinery Behind the Buy Button
Before AI agents could shop, somebody had to make the catalog, inventory and order systems agree. From GroupSwim to Salesforce Commerce Cloud to fabric, Mike Micucci has made a career of turning that backstage argument into working software.
John Manlove Built a Cannabis Marketplace Out of a Phone Call and a Google Doc
After his former company folded, John Manlove had no finished product and no time to mourn. He called the customers, opened a spreadsheet and began rebuilding wholesale cannabis from the awkward details up.
FullStac Built the E-Commerce Control Room Its Founder Couldn’t Buy
A Harrisburg retailer went looking for software that fit the business. When every option wanted the business to fit the software, Michael Kulczyckyj built Dashboard OSM - then FullStac turned that private tool into a subscription product for other online sellers.
Relay Cut the Apps Out of Delivery - Then New York Repriced the Ride
Relay gave restaurants a clever bargain: keep the customer, rent the courier. Its rise, acquisition and New York exit show both the power - and the hard limit - of unbundling food delivery.
Apex Trading Bet Cannabis Wholesalers Wanted Their Customers Back - Then the Market Came Around
Born from the wreckage of an early cannabis marketplace, Apex Trading rebuilt the model around flat-rate software, direct buyer relationships and the gloriously unsexy work of keeping inventory, orders and compliance in sync.
Cart.com Wants To Be The Operating System Behind Everything You Buy Online
Founded in 2020, the Houston company stitched together software and a warehouse network to sell brands one thing they rarely get: their orders, inventory and shipping in a single place.
The Quiet Software Running the Warehouse Behind the Buy Button
EasyEcom wants to make the machinery after an online sale as legible as the storefront before it. Its pitch is a single operating layer for stock, orders, warehouses and the money marketplaces actually pay out.
The $61 Billion Warehouse Brain Hiding in Alpharetta
Deposco’s software handled 1.2 percent of U.S. ecommerce during the 2024 holidays. Its quieter trick is making the warehouse, the storefront and the forecast behave like one system.
Pow* Wants to Be the Operating System Behind Latin American Fashion’s Online Cart
The Buenos Aires company does not merely build online stores. It connects the messy machinery behind them - stock, orders, returns, marketing and all - for fashion brands trying to sell across Latin America.