Brad Mark
Brad Mark is Vice President of Customer Engagement at Microsoft, based in Charlotte, North Carolina. He leads efforts around Microsoft's AI-powered Copilot and agent deployments, helping organizations transform how they work. His career spans aviation technology - including roles at Panasonic Avionics and Thales managing in-flight entertainment systems across Boeing, Airbus, and Embraer programs - before pivoting to Microsoft where he rose from Technical Account Manager to VP. He has been central to driving measurable outcomes with Microsoft's agent platform, including an Azure.com agent that delivered a 70% increase in pages visited per session and a 21.5% increase in conversion rates.
microsoftvice presidentcustomer engagementcloud computingaicopilot