field-service
(30)
CompanyCam turned lost job photos into a $2 billion business
A Nebraska roofer wanted to find the right picture. The company he built now helps contractors turn everyday jobsite evidence into reports, customer updates and a shared memory of the work.
Velocitor Solutions: The software company with a spare-parts habit
A fleet platform is only as useful as the devices that survive the working day. Velocitor pairs tracking, cameras, and mobile software with the people who install, support, and replace the hardware - and its owners have added a routing specialist to the mix.
XAPT and the art of making 700 things agree
A heavy equipment dealer sells a machine once, then spends years keeping it useful. XAPT’s NAXT365 puts that long relationship into one system - and asks the dealership to change with it.
Skedulo and the fortune hiding between appointments
A missed visit looks like a calendar problem. Skedulo’s bet is that the spaces between appointments can explain a much larger business: who gets care, who wastes a journey, and when a company needs to hire.
Appify and the Curious Case of the App Nobody Wanted to Build
The enterprise app builder learned an awkward lesson: customers did not want a box of digital parts. They wanted the repair job finished before the technician left.
The Shortest Route Is Rarely the Right One
OptimoRoute sells a deceptively practical idea: a schedule is only efficient if the right person, vehicle and promise arrive together. Its software turns the daily mess of deliveries and service calls into routes that can survive real life.
The CRM That Followed the Patient Past the Sale
Servis.ai began as FreeAgent CRM. Its more interesting bet now is that healthcare's hardest work happens after a lead becomes a patient: referrals, visits, staffing, supplies, and the handoffs between them.
The Name on the Truck Is the Deal
PipeDreams buys plumbing and HVAC businesses, but leaves the old name on the van. The interesting purchase is the trust that name has already earned - and the hard work of making the phone ring, the technician arrive and the customer call again.
On Device Solutions takes SAP off the desk and onto the factory floor
More than 800 paper forms at one car manufacturer tell the story. On Device Solutions builds mobile software for the people doing the maintenance, counting the stock and keeping the machinery moving.
Quickbase Built a $200 Million Business Fixing the Work Your Big Software Forgot
Quickbase lives in the awkward gap between a spreadsheet that cannot scale and an enterprise system that will not bend. Its wager: the people closest to the work should be able to build the missing software - without giving IT a governance migraine.
Connecteam Found Its $800 Million Idea in Four Words: ‘What Promotion?’
A waiter missed one message from headquarters. Connecteam’s founders saw an entire workforce missing its operating system - and turned a narrow training tool into a three-hub business used from construction sites to restaurant counters.
Limble Took 30 Months to Earn $12 - Then Built the Maintenance Playbook Every B2B Founder Should Steal
A failed pharmacy startup taught Bryan Christiansen to interview before he built. Two hundred maintenance conversations, one $12 customer and roughly $113 million in funding later, Limble's best lesson is still the cheapest one: make the frontline want to use the software.
SiteCapture’s $350-a-Month Fix for the Most Expensive Photo a Solar Crew Forgot to Take
A forgotten inverter label can cost a solar installer a truck roll and a financing delay. SiteCapture built a business around catching that mistake while the crew is still on the roof.
The App That Wants HVAC Reps to Close the Deal Before They Leave Your Driveway
Sales Builder Pro turns the messy kitchen-table HVAC quote into a five-minute, signed, financed proposal. A look at how a small Ohio software company built a business inside one stubborn trade.
The paperwork was killing the crew. Connixt handed them an app instead.
A 15-person, self-funded team in Cerritos built the maintenance app that field crews actually open - and got LA Metro, Metrolink and a Canadian grocery giant to trade their clipboards for it.
When Heavy Machines Break, Elevāt Makes Them Talk Back
The Seattle startup wires up off-highway equipment - tractors, cranes, fire trucks - and hands technicians an AI that reads the machine's mind before anyone opens the panel.
KMS Lighthouse
Give your team an AI-powered knowledge management system, so your customers get AI-speed service.
NOSO LABS
NOSO LABS builds AI agents for field-service technicians in home-services trades - starting with HVAC, plumbing, electrical, and pest control. Its agents automatically follow up on unsold estimates over text, sync notes to the CRM, and route complex jobs to a back-office dashboard, aiming to recover revenue that would otherwise slip through the cracks without adding headcount. Founded in 2025 by Winston Chi and Alex Xi, the San Francisco company is part of Y Combinator's Summer 2025 batch.
Pairio
Pairio is an AI mobile app that helps factory technicians fix broken machines. A technician speaks into their phone or snaps a photo of a faulty machine, and Pairio searches thousands of pages of OEM manuals and past repair records to return step-by-step fixes on the spot. After each repair, the technician talks through what they did and Pairio structures the learnings into shareable know-how, so institutional knowledge outlives the workers who retire. Founded in 2025 by Tim Zinkl and Matthias Wolf and backed by Y Combinator (P26), Pairio is already cutting repair times by roughly 25% across four manufacturing plants in Germany.
Munjz | FM & PM Technology
Munjz is a Riyadh-based proptech company that builds cloud-native facility- and property-management software for the Saudi market. Founded in 2017 as a consumer maintenance marketplace, it pivoted to B2B SaaS in late 2021 and now runs Munjz Connect, an Arabic-first CAFM and PMS platform that unifies work orders, assets, vendors, tenants, and finances for property operators, government bodies, and chains such as McDonald's, Dunkin', and DHL. The company raised a $5 million Series A in 2023 led by regional proptech and real-estate investors.
Aquant
Aquant is a New York-based enterprise AI company that builds agentic AI purpose-built for servicing complex equipment. Its platform turns an organization's service data and expert knowledge into AI agents that guide field technicians, call-center agents, customers and service leaders in real time - improving first-time fix rates, cutting repeat visits and closing the service skills gap across industries like medical devices, industrial machinery and manufacturing.
TechSee
TechSee is an Israel-based enterprise software company that uses computer vision, augmented reality and multimodal generative AI to add sight to customer service. Its Sophie AI platform lets customers and technicians point a smartphone camera at a device so the system can recognize the product, diagnose the issue and guide a step-by-step fix - either fully self-service or as an assist for a human agent. Founded in 2015, TechSee works with global brands such as Verizon, Vodafone, Orange and Telus to raise first-call resolution and cut costly truck rolls.
KonaWare
KonaWare was a Menlo Park mobility-software company founded in 1999 that built a platform and development tools for putting mission-critical enterprise applications into the hands of mobile field workers. Its suites covered transportation, logistics and field service - dispatch, proof-of-delivery, electronic driver logs, vehicle inspections and asset tracking - and were engineered to keep data intact whether devices were connected or not, running across laptops, PDAs and early smartphones. Backed by Draper Richards and Western Technology Investment, the company was an early bet on enterprise mobility years before the smartphone made it mainstream; its field-service assets were acquired by ServicePower in 2008.
SightCall
SightCall is a San Francisco- and Paris-based enterprise software company that turns a customer's or technician's smartphone camera into a live support channel. Its cloud platform blends real-time WebRTC video, augmented-reality annotations, and multimodal generative AI so that a remote expert - or increasingly an AI agent - can see what someone in the field sees, guide them through a fix, and automatically document the session. Used by brands like Ford, Allianz, GE HealthCare, Deutsche Telekom and Lavazza, SightCall targets field service, insurance claims, customer service and healthcare, aiming to resolve problems on the first contact and cut unnecessary truck rolls.
Springshot
Springshot is a San Francisco-based SaaS company that builds a cloud and mobile orchestration platform for airline and airport operations. It connects frontline ground crews, assets and systems in real time - turning raw operational data into structured 'missions' that streamline communication, automate task distribution, digitize compliance and deliver live analytics. Trusted by major global carriers and ground handlers across hundreds of airports, Springshot also extends into facilities, logistics, hospitality, stadiums and healthcare.
Scription
Scription is a Calgary- and Edmonton-born insurtech that flips the economics of equipment repair. Instead of paying technicians by the hour - who earn most when things break - restaurant and commercial operators pay Scription a fixed monthly or annual premium that bundles servicing, parts and coverage into one predictable number. Its Scription360 program and RoofIQ risk-scoring engine use historical maintenance data, predictive analytics and IoT to price insurance-backed subscriptions for individual pieces of foodservice and HVAC equipment, aligning everyone's incentives around uptime rather than downtime.
Snapfix
Snapfix is a Dublin-founded, photo-first maintenance and operations platform that turns messy building management into a stream of simple photos, tags, messages, and red-yellow-green traffic lights. Built for hotels, facilities, universities, and manufacturing sites, it lets frontline teams raise a work order by snapping a photo or scanning a QR code, then track it to completion at a glance. Founded in 2019 by software engineer and property manager Paul McCarthy, Snapfix counts Hilton, Marriott, Radisson, OCS, and DHL among its users and has raised roughly $3.76M-$4.76M in funding on a mission to become the maintenance platform for the world.
Coast
Coast is a New York-based fintech building modern payments and expense-management software for businesses that run vehicle fleets and field teams. Its Visa-backed fuel and fleet card pairs hardware-grade spend controls with software that auto-codes receipts, matches transactions to GPS and tank data, and kills the monthly expense report. Founded in 2020 by Bread co-founder Daniel Simon, Coast has raised nearly $100M in equity plus significant debt capital, and serves thousands of fleets across construction, HVAC, landscaping, transportation and other field-heavy trades.
Apptivo
Apptivo is a cloud-based, all-in-one business management platform founded in 2009 and headquartered in Fremont, California. The company offers 65+ integrated business applications — from CRM and project management to invoicing and field service — under a single affordable subscription starting at $15/user/month. Bootstrapped and self-funded, Apptivo has grown to serve 200,000+ customers across 193 countries, reaching approximately $75M in annual revenue by 2025. Its core value proposition: enterprise-grade software at small-business prices, with 24/7 human customer support at every tier.
Neuron7.ai
Neuron7.ai is a Santa Clara-based enterprise AI company building service resolution intelligence - software that helps technicians, agents, and customers diagnose and fix complex products in seconds rather than days. Its platform fuses unstructured manuals, ticket histories, telemetry, and expert know-how into guided, real-time answers used by Fortune 1000 service organizations across medical devices, telecom, industrial equipment, and high tech.