property-management
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Jessica Beck wants your home to give you back your time
A sketch of a person doing chores became Alfred. Twelve years later, Jessica Beck is taking the same idea inside property management - with a conviction that the people doing the work belong at the center of the business.
Michael Monteiro and the trouble with “pretty close”
A loose answer about rent helped set Buildium in motion. After the company’s sale, its co-founder turned to climate investing and a Cape Cod house with an experiment inside its walls.
Partners puts ownership to work
The Houston real estate firm gives its professionals a stake in the business. Its Sunbelt expansion is testing how far that idea can travel.
CSG Forte and the art of getting paid
A tax bill, a rent payment, a bounced check. CSG Forte built its business around the money that has to arrive - and the unglamorous work of making sure it does.
Vairt puts a hotel within reach. In pieces.
A $25,000 stake can buy into a Vairt property offering. The interesting part is what happens between clicking invest and getting your money back.
Alfred started with chores. Then it took on the building.
A service that once put groceries in the fridge now helps run rental communities. Alfred’s winding route to property management reveals how much of a resident’s experience happens outside the apartment.
Daniel Shaked and the price of a quiet house
A home-repair app taught Daniel Shaked how difficult it is to sell peace of mind. Home365 grew from his decision to put a price on the things that go wrong - and take on some of the risk himself.
Rently gave the front door a software update
The rental tour used to depend on two calendars and a set of keys. Rently turned it into a software problem - then followed the renter all the way home.
Resident Interface and the cost of waiting
A late rent payment can become a relay race of notices, lawyers and collection calls. Resident Interface wants one team to carry the baton.
UDR’s $40 million case for staying.
The apartment owner estimates that better resident retention adds nearly $40 million in annual cash flow. Its next challenge is making a large landlord feel easier to live with.
Kimco owns the places you keep coming back to
Groceries. A haircut. Something for dinner. Kimco Realty has built a national property business around the errands that refuse to go away - and the land underneath them.
BXP is building a reason to show up.
A $2 billion tower beside Grand Central reveals BXP’s wager: companies will still pay for offices that make the trip worthwhile. The harder part is making the numbers work.
Dass Ramadass and the summer that became a career
He came to Hawaii with London law studies in mind. An internship led Dass Ramadass into property management, where he spent nearly four decades building a business around the daily work of keeping clients’ trust.
Bryan Smith’s 60,000-house problem
Before he became AMH’s CEO, Bryan Smith helped answer an awkward question: how do you make a national rental business work one house at a time? His career has been an education in the details.
Domain Realty and the price of independence
A Southwest Florida brokerage lets agents keep their commission, then charges for the machinery around the deal. The interesting part is what it still builds together.
REA.co puts the books in their place
After two bad bookkeeping hires, Mark Kappelman and Adam Eatros built an accounting firm around one stubborn idea: property books deserve property people.
Glenn Turner and the business of getting out of the way
After selling FireStream, Glenn Turner began again with software for ranches and lodges. At RBS, his expanding hospitality business keeps returning to a small question: what helps people do their work?
Prosper Real Estate and the price of getting bigger
A Wisconsin property manager multiplied its rental portfolio, then discovered that more business did not mean more profit. Its response reached all the way to Cebu.
Elite Property Management and the work behind the rent
A Corvallis rental manager makes an ordinary business revealing: every rent payment connects a resident, an owner, and the people who keep a home working.
RBS: A room is only the beginning
A fishing lodge needs more than a reservation calendar. RBS turned that awkward truth into a software portfolio spanning ranches, hotels, restaurants, and the work between them.
ButterflyMX found the business behind the buzzer
The front door was only the beginning. ButterflyMX turned smartphone entry into a system for running the building - and is now testing how much work can follow it inside.
Coldwell Banker Premier Realty gives the solo agent a team
In Las Vegas, Bob and Molly Hamrick have built a brokerage around the work behind the sale. Its pitch to agents is practical: spend more time with clients, and get help with everything that follows.
Tellus puts the house in your wallet
A landlord app became a real estate lender with a daily-rewards habit. Now a bank partnership adds a new choice - and makes the fine print more interesting.
Apex Tigre fixes the space between the systems
A lease can be signed in one system and stranded in another. Apex Tigre builds the software, checks the data, and supplies the people who get it across.
12 Oaks Senior Living: The case for staying close
Four to six communities. One nearby operations leader. Inside 12 Oaks Senior Living’s bet that better senior housing starts with a smaller management radius.
Healthcare Realty knows the value of next door
A hospital address can be a business advantage. Healthcare Realty built a company around that idea. Its harder lesson: a good location still needs good arithmetic.
Angela Kleiman and the value of staying close
After running investments, finance, and operations at Essex Property Trust, Angela Kleiman took the CEO’s chair in 2023. Her West Coast strategy turns on a practical question: what can neighboring apartment buildings do better together?
AMH found a better way to grow: build the house.
The rental company grew by buying houses. Its more revealing move was learning to build them - and designing the machinery that keeps them rented.
Kevin McCrain and the name that never left
GGP got its old name back. Its CEO, Kevin McCrain, is making a longer bet: that a well-chosen place still earns a place in people’s lives.
Dirk Wakeham and the trouble with a better ledger
His mother kept the apartment books in a green ledger. Decades later, Dirk Wakeham is back at RealPage, confronting a larger version of the same question: can the people running the buildings trust what the system tells them?