servicenow
(38)
Gaurav Rewari and the one-year break that never ended
He left MIT for a year in a small software company. Three decades, two startups and a succession of analytics businesses later, Gaurav Rewari is still working on how to turn information into a useful decision.
Michael Vadini and the price of keeping faith
At TITAN, Michael Vadini gave investors more shares and reduced his own stake. Through SignUpGenius, the family business behind Glew, and Infocenter’s sale to Insight, his career keeps returning to the people behind the systems.
Yevgeny Dibrov and the value of looking closer
Before Armis became a $7.75 billion acquisition, Yevgeny Dibrov was asking security chiefs what they could not see. His route from Rehovot to ServiceNow runs through a stubbornly personal habit: staying close enough to hear the answer.
Seth Ravin and the expensive habit of starting over
Seth A. Ravin built Rimini Street around a question software buyers rarely get to ask: what if we kept what already works? Two decades, a public listing and a long legal fight later, he is asking it again in the age of AI.
Brendan O’Connor and the trouble with a trusted cloud
After a decade at Salesforce, Brendan O’Connor discovered how much he still had to learn at ServiceNow. That uncomfortable lesson became AppOmni - and a career spent asking who really has the keys.
Tarun Thakur and the question that followed the data
He sketched a company on paper napkins, sold it, and came back with a harder question: who can do what with your data? Tarun Thakur’s path from Datos IO to Veza is a story about permissions, customers, and learning to loosen your grip.
Blayne Shell and the long route to a short answer
From outsourcing sales to customer experience and nearshore technology, Blayne Shell’s career follows a stubborn business problem: getting people the help they came for.
Mark Abramowitz Wants Marketing to Put Its Name on the Number
After 15 years at Salesforce and four at ServiceNow, Dataiku's CMO is turning enterprise AI from a grand promise into a governed, measurable business practice - and asking marketing to answer for revenue along the way.
The 'Miracle Worker' Behind ServiceNow's Brand Calendar
Before she managed the tempo around ServiceNow's brand leaders, Shawntae Tehrani-Austen spent years learning the unforgiving clock of digital advertising. Her career is a study in the operational work that makes creative ambition possible.
Jesal Mehta Spent Decades Watching Contracts Leak Value. Then He Built the Fix Into the Workflow.
After building software teams across India and the United States, Jesal Mehta chose a stubborn enterprise problem: contracts full of value, obligations and risk that organizations still manage like paperwork. Aavenir is his attempt to make the work visible, searchable and useful.
Boaz Hecht Is Drawing the Map AI Agents Still Need
After selling SkyGiraffe to ServiceNow, Boaz Hecht returned to the same stubborn problem from a new angle: before AI can do the work, someone has to show it how the work actually gets done.
Simon Mouyal
Across three continents and a string of difficult B2B categories, Simon Mouyal has built a career around one practical belief: complex technology only moves when people can see what it means for them.
Justin Folkers
Justin Folkers is the co-founder and CEO of apiphani, a Boston-based technology-enabled managed services company that runs mission-critical enterprise applications such as SAP using a blend of expert engineers and AI-driven automation. He started the company around 2020 after more than two decades supporting enterprise clients at firms including Virtustream and Capgemini, betting that AI-powered automation would let people focus on meaningful work instead of routine operational tasks. In 2025 apiphani raised a $25 million round led by Insight Partners to expand Luumen, its AI-driven observability and automation platform.
Fred Luddy
Fred Luddy is the software engineer who founded ServiceNow in 2004, two weeks before his 50th birthday, starting with a single laptop after losing a $35 million fortune in the Peregrine Systems accounting fraud. Originally launched as Glidesoft, the company grew into a cloud workflow giant worth well over $100 billion. A self-taught programmer who dropped out of Indiana University, Luddy served as ServiceNow CEO until 2011, then steered product and an advisory role. He later gave $60 million to Indiana University, whose computing school now bears his name, and turned to philanthropy in rare childhood genetic disease and spreadsheet innovation.
Diya Mathew
Diya Mathew is a Senior Manager for Customer Engagement Strategy in the Office of the President & COO at ServiceNow, the enterprise cloud platform company valued at over $100 billion. A graduate of Duke University's Fuqua School of Business and NIT Tiruchirappalli, she brings a rare blend of technical depth and strategic acumen forged across Cisco, Deloitte Consulting, Meta, and now ServiceNow. Based in San Francisco, she works at the intersection of executive strategy, customer engagement, and enterprise operations.
Tania Brown
Tania Brown is an ACCA-qualified executive and entrepreneur who serves as Area Vice President of APAC Strategic Customer Engagements (Elevate) at ServiceNow, the $13B+ enterprise cloud platform company. A digital and accounting leader with roots in venture capital, tech startups, and real estate, she has built a career spanning Brisbane, London, Melbourne, Singapore, and Sydney. Alongside her corporate career, she co-founded Jacq Leigh, a women's leather laptop bag brand launched in 2019 after noticing a gap in the market for functional, stylish bags designed for corporate women.
Samantha Mah
Samantha Mah is VP of Strategic Partnerships and Growth at ServiceNow, the $13B+ enterprise cloud platform company headquartered in Santa Clara. Based in Toronto, she leads the charge on unlocking organizational potential by eliminating manual, repetitive work through intelligent digital workflows. With a Six Sigma Master Black Belt background and a career that spans Xerox and ServiceNow, she brings process-excellence discipline to the art of enterprise partnerships. She also serves in the Office of the CDIO as Senior Director, Customer Advocate - bridging the gap between technology capability and human impact.
Laura McCullough
Laura McCullough is VP of Brand Strategy & Creative at ServiceNow, the $13B enterprise AI platform company. She leads the creative vision behind one of B2B tech's most distinctive brand identities, including the blockbuster campaign featuring Idris Elba as a ServiceNow brand ambassador. Before ServiceNow, she spent nearly two decades at Ogilvy, rising from junior account work to Senior Partner managing global accounts for Cisco, IBM, and CDW.
Keigo Okumura
Keigo Okumura is Vice President of Marketing at ServiceNow Japan, bringing over two decades of marketing leadership across enterprise technology giants including Oracle, Adobe, Dell Technologies, and Citrix. Based in Japan, he oversees marketing strategy for ServiceNow's Japan region, helping drive the AI-powered workflow platform's expansion in one of the world's most demanding enterprise markets. His career arc - from systems engineer at Hitachi Solutions to VP at a $13B+ cloud company - reflects a rare blend of technical grounding and strategic marketing acumen.
Gavin King
Gavin King is VP of Portfolio Marketing at ServiceNow, where he connects the platform's sprawling product launches, AI vision, and strategic narrative into one coherent story. After 25 years at Microsoft - including a stint as Chief of Staff to CEO Satya Nadella - he brings a rare combination of brand-scaling experience, executive proximity, and B2B marketing depth to one of enterprise tech's most ambitious growth stories.
Eric Bensley
Eric Bensley is VP of Product Marketing - CRM at ServiceNow, bringing over 25 years of experience in CRM solutions and enterprise software marketing. A self-described 'recovering perfectionist' and introvert who built product marketing functions at Citrix, Salesforce, and Asana before joining ServiceNow, he is known for translating complex enterprise platforms into crisp, sticky messaging - and for believing that great leaders grow people, not just products.
Ashraf Karim
Ashraf Karim is Senior Vice President of Connected Customer Experiences & Technology at ServiceNow, where he leads the charge on transforming how enterprises engage customers through AI-powered digital workflows. With over two decades spanning engineering, product management, and executive leadership at Google, PayPal, Affirm, and Cisco, Karim bridges the gap between deep technical fluency and strategic business thinking. He is known for championing simplicity-first design, advocating that reducing cognitive load at every customer touchpoint is the defining discipline of great product leadership.
Anand Tharanathan
Anand Tharanathan is Group Vice President and Global Head of Product Research and Insights at ServiceNow, where he leads end-to-end user research and AI trust initiatives for one of enterprise software's fastest-growing platforms. With a Ph.D. in Experimental Psychology, an MBA from Northwestern's Kellogg School, and a career that runs from Honeywell's aerospace labs through Facebook to the frontier of enterprise AI, he bridges rigorous science and product craft at scale. His current focus on building trust in generative AI systems puts him at the intersection of human factors research and the most pressing question in enterprise technology.
Justine Davis
Justine Davis is the VP of Developer Marketing, Community, and Developer Relations at ServiceNow, where she oversees a developer community of more than one million members and shapes the narrative of ServiceNow as a global developer platform. With roots in digital marketing and a career arc that ran through Hotwire, Atlassian (over nine years), and Postman, she has built a reputation for translating complex technical products into language that resonates with developers and enterprise buyers alike. Based in Scottsdale, Arizona, she is known for her candid takes on developer marketing, her emphasis on showing rather than telling, and her belief that DevRel and Developer Marketing are two sides of the same coin.
Matt Lombardi
Matt Lombardi is the Global Vice President of Customer Experience at ServiceNow, where he leads the company's CX strategy for one of enterprise software's fastest-growing platforms. With over 17 years in business management and 9+ years specializing in customer experience, he has built and scaled CX programs across Fortune 500 companies including ADP and SAP Concur. In 2025, he was named to the Forbes World's Most Influential CMOs list, recognized for his work connecting customer satisfaction metrics directly to retention and revenue growth.
Meaghan Moore
Meaghan Moore is the Group Vice President of Global Partner Marketing at ServiceNow, where she leads a 50-person team responsible for partner acquisition, retention, and enablement across a global ecosystem pushing toward 10,000 partners. A decade-plus honoree on CRN's Top 100 Women in the Channel, she previously led a $6B partner ecosystem at SAP and held VP-level channel roles at HP. Known for marrying emotional storytelling with data-driven B2B strategy, Moore has transformed ServiceNow's partner marketing from a support function into a core growth engine, co-architecting go-to-market plans that place partners at the center rather than the fringe.
Peter Russo
Peter Russo is VP of Core Business Workflows, Product & Solution Marketing at ServiceNow, where he leads go-to-market strategy for the platform's finance, supply chain, and creator workflow product lines. A seasoned technology marketing executive with roots in SAP and Oracle, he has spent his career helping enterprise software companies articulate the value of complex platforms to buyers who care about outcomes, not features. Based in Austin, TX, he is known in the industry for championing the 'beyond ERP' narrative and for helping ServiceNow stake its claim in the mid-market with the 2025 Core Business Suite launch.
Ranga Mohan
Ranga Mohan is a technology executive with roughly two decades of experience building digital platforms at the intersection of engineering and go-to-market strategy. Currently VP of Digital Technology (GTM-Marketing) at ServiceNow, he joined the Santa Clara-based enterprise cloud leader in 2025 after five years as VP of Digital Technology & International at 7-Eleven, where he led the construction of a global convenience tech platform. Earlier stints at Capital One - where he helped create the industry's first online-only mortgage pre-approval experience - and Bank of America shaped his deep fluency in scaling digital customer experiences inside large, complex organizations.
Sean Regan
Sean Regan is SVP of Product and Solutions Marketing at ServiceNow, the enterprise cloud platform reshaping how work gets done. With a career that spans Atlassian, Symantec, and DocuSign, he is one of the sharper B2B marketing minds in Silicon Valley - someone who built product marketing orgs from scratch and is now helping position ServiceNow's AI-native platform at the frontier of autonomous enterprise work. He also founded Deviate Partners in 2014, an advisory firm where he advises and invests in tech companies.
Sydney Williams
Sydney Williams is Vice President of Global Brand Marketing at ServiceNow, where she oversees the company's global marketing and communications across creative, content, media, and events. An award-winning marketing leader with over two decades of experience, she has shaped the brand voices of iconic organizations including General Electric, The Walt Disney Company, and JPMorgan Chase, and now steers ServiceNow's push to put AI to work for people.