Tagged: post-purchase
11 results
Registria
Registria runs the quiet half of consumer products: what happens after the box is opened. Its Ownership Experience Management (OXM) platform - anchored by Photoregister and Concierge - helps manufacturers like Whirlpool, Sony, LG, Bosch, and Cuisinart turn one-time buyers into identified, engaged, monetizable owners.
Arne Jeroschewski
Dr. Arne Jeroschewski is the Founder and CEO of Parcel Perform, a Singapore-headquartered AI-powered delivery experience platform serving e-commerce enterprises across 950+ logistics carriers globally. A serial builder with a PhD in Regulatory Economics and McKinsey roots, he co-founded ZALORA — Southeast Asia's leading fashion e-commerce player — before pivoting to solve the data chaos behind every shipped parcel. Since 2016, he has grown Parcel Perform into a data-first SaaS platform processing 100+ million parcel updates daily, backed by Cambridge Capital, SoftBank Ventures Asia, and Wavemaker Partners, and now championing the AI Commerce era where delivery performance data becomes a brand's most powerful competitive asset.
Parcel Perform
Parcel Perform is a Singapore-headquartered SaaS company that runs the delivery experience for thousands of e-commerce brands, turning a tangle of carrier data into a single, AI-readable layer that covers checkout, tracking, returns, and logistics. Founded in 2016 by Arne Jeroschewski and Dana von der Heide, it processes parcel updates across 1,100+ carriers in 160+ countries, and has more recently extended its data foundation into 'AI Commerce Visibility' - tracking whether AI shopping assistants like ChatGPT, Gemini, and Perplexity actually recommend a brand based on its provable delivery performance.
Mulberry
Mulberry is a New York-based product protection platform that lets online retailers embed extended warranties and accident coverage directly into the shopping experience, and lets shoppers protect everything they buy through a free browser extension. Built on proprietary machine learning that maps any product to the right protection plan in real time, Mulberry pairs auto-adjudicated, AI-powered claims with an unlimited, zero-deductible consumer plan to make warranties simple, affordable, and people-first.
Narvar
Narvar is a San Mateo-based enterprise SaaS platform that owns the 'post-purchase' moment for retailers - the stretch between checkout and a customer's next order. Its software powers order tracking, delivery notifications, returns, exchanges and fraud prevention for 1,500+ brands including Sephora, Gap, Patagonia, Home Depot, Levi's and Sonos, and has handled billions of consumer interactions across 38+ countries.
Amit Sharma
Amit Sharma founded Narvar in 2013 to fix the most overlooked moment in e-commerce: the anxious gap between clicking 'buy' and the package arriving at the door. Drawing on years spent optimizing supply chains at Williams-Sonoma, Walmart, and Apple, he built a post-purchase experience platform from a bootstrapped garage operation into a market leader serving 650+ retailers - including Sephora, Home Depot, LVMH, and Patagonia - before stepping back from the CEO role in October 2024 to an advisory position.
Anisa Kumar
Anisa Kumar is the CEO of Narvar, a retail technology platform serving 1,500+ global brands with AI-powered post-purchase experiences. With over 23 years across Target, Walmart.com, and Levi Strauss where she helped lead the company's IPO, she became Narvar's Chief Customer Officer in 2021 and was elevated to CEO in October 2024. Under her leadership, Narvar launched its IRIS AI engine - analyzing 42-74 billion consumer interactions annually - to transform the moment after checkout from a cost center into a growth engine.
Bill Liu
Bill Liu is the Co-Founder and COO of Seel, the San Francisco-based company that invented Return Assurance — AI-powered insurance that lets shoppers add a refund window to final-sale purchases at checkout. Liu co-founded the company (originally called Kover.ai) in 2019 with CEO Zack Peng after completing the Techstars MetLife Digital Accelerator. He oversees team-building and go-to-market strategy for a platform now trusted by 5,000+ merchants, protecting 24 million+ orders and serving 2 million+ monthly shoppers. Seel has raised $29M+ in total funding including a Series B in May 2025 and was named to CB Insights' AI100 list of the world's most promising AI startups in 2023.
Seel
Seel is a San Francisco-based post-purchase platform that uses AI to underwrite e-commerce returns. Its flagship product, Return Assurance (now branded Worry-Free Purchase), lets shoppers add a refund window to final-sale orders while merchants offload return liability to Seel. The company powers risk-free shopping for hundreds of brands and marketplaces and is building a new category of consumer financial product around the post-purchase moment.
Zack Peng
Zack Peng is the founder and CEO of Seel, a San Francisco-based AI-powered return insurance platform that serves 2,000+ ecommerce merchants. A former software engineer at Orbital Insight with a philosophy and physics background from UNC Chapel Hill, Peng built Seel into an 8-figure platform in five years by turning ecommerce returns - historically a pure cost center - into a risk-priced insurance product. Backed by Lightspeed Venture Partners with over $29M raised through Series B, Seel enables merchants to offer extended return windows on final-sale and non-returnable items while using AI underwriting to manage refund liability at checkout.
Dan Beltramo
Dan Beltramo is CEO of Registria, the post-purchase customer engagement platform built around Ownership Experience Management (OXM). A Stanford-trained serial entrepreneur, he previously co-founded Vizu - which pioneered real-time brand lift measurement in digital advertising before being acquired by Nielsen in 2012 - and co-founded Onclusive, growing it 80x through organic expansion and PE-backed acquisitions. With over 20 years leading data and analytics organizations across marketing, media, and communications technology, Beltramo brings a pattern-recognition edge built from Clorox brand tables, Silicon Valley startup floors, and boardrooms at global media conglomerates.