internal-communications
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Chris Repetto and the business of getting people to listen
A software story that went to the North Pole. A team spread across seven countries. Chris Repetto’s communications career keeps returning to a practical question: what will make this matter to the person listening?
Vyond turned office explanations into a cast of characters
A cartoon company discovered that the serious money was in helping people explain their work. Its next act pairs AI video generation with the unglamorous controls that make a video usable inside a business.
Nectar makes the quiet work visible
A $500 award can still miss the people who deserve it. Nectar is building a business around a different idea: let colleagues notice one another, then give that appreciation somewhere to go.
Martha Marchesi Has Spent 40 Years Making Every Word Earn Its Place
The Madison Avenue copywriter became JK Communications' first female CEO by keeping faith with an unfashionable idea: clarity is not the garnish on strategy. It is the strategy.
The Video Shop That Kept Learning New Tricks
JPL started with video cameras in Harrisburg. Thirty-seven years later, it sells a more useful skill: knowing when the story needs a website, a stage, a search strategy - or all three at once.
The Newsletter That Learned to Sell the Classroom
Ragan spent half a century reporting on communicators. Then it discovered that the more interesting business was helping them become better ones.
The Culture Problem Hiding in Plain Sight
Most culture projects begin with words. bink. begins by asking what the company rewards, excuses and repeats - then charges from $45,000 to make the answers line up.
Julie Inouye Runs Toward the Hard Parts
Her first day at CNN was September 11, 2001. Two decades later, the Outcast CEO still builds her work around the same instinct: move toward uncertainty, find the truth, and help people make sense of change.
Catherine Turner Built an Agency by Following the Paths Nobody Had Paved
A freelance job in Madrid gave her the pulse of live events. A collapsed employer gave her an opening. Sixteen years later, the company she began at home had become a nearly 100-person experiment in courage, reinvention and letting people draw their own route.
The PR Firm That Starts Before the Story
Kane Communications Group built an agency around a stubborn idea: the message is usually not the first problem. Research, internal alignment and measurable action come before the press release - which is why its most revealing work looks less like publicity and more like organizational repair.
The Agency That Learned to Make Boring Things Personal
Mulberry began as a PR shop. Thirty years later, its best work still starts with a human question: how do you make industrial gloves, recycling bins and warehouse software matter to an actual person?
The Last Mile of Change Is Written in Plain English
Big transformations tend to arrive as software, strategy and slides. Pivot Strategies works on the stubborn final mile - getting actual employees to understand what changed, why it matters and what to do on Monday morning.
The Agency That Put Employees on the Customer Journey
For 28 years, Tina Young's Plano agency has argued that a brand is not merely what customers see. It is also what employees live - and the long client relationships suggest the idea has legs.
The Company That Thinks Your Engagement Score Is Lying
Integral built an employee-experience agency around a small heresy: a healthy engagement score can hide a workforce that is stuck, skeptical or quietly checking out. Its answer is to measure what people actually do next.
The Company Newspaper Never Died. It Went to Lincoln.
From a modest office in Lincoln, News Link sends reporters into rail yards, factories and community agencies - then turns what they find into the publications employees actually recognize themselves in.
The Company That Builds the Office Nobody Walks Into
Local Wisdom spent 25 years learning that an intranet is not a website. It is the place where a company quietly proves whether it understands the people who work there.
The Message Was Fine. The Meeting Was the Problem.
KWI Communications has built a consultancy around an unfashionable idea: before you polish the message, ask the people doing the work why they are not buying it.
KVA Makes Its Living in the Forty-Eight Hours Nobody Wants
When a merger, recall or angry post outruns the org chart, this Charlotte consultancy brings senior communicators, a five-step system and a talent for making the next decision feel smaller.
The Benefits Guide Nobody Was Supposed to Read
Smith Communication Partners built a business around a stubborn workplace truth: the message has not landed until somebody knows what to do next. Its best work turns legal thickets, benefit choices and corporate change into useful instructions - sometimes with a superhero fighting Dr. Distraction.
The Company That Treats the Ballroom Like a Broadcast Studio
FLIRT Communications does not merely stage corporate events. It builds the argument, writes the lines, lights the room, and gives the audience a reason to participate.
The Business Plan Was on a Napkin. The Real Product Was Clarity.
Rhudy & Co. started with a toddler, a plate of noodles and a business plan sketched at Joe's Inn. Two decades later, its specialty is the thing big organizations routinely lose: a message that reaches actual people.
Nectar Made a Business of Explaining Tomorrow Before It Arrived
A boutique PR firm found its edge in the awkward gap between a technical breakthrough and a story ordinary people can repeat. Then it learned that publicity alone was not enough.
ROI Communication Put Its Employees in Charge of the Message
The internal-communications firm asks leaders to trust employees with hard news. In 2021, it made that advice literal by turning every colleague into an owner.
Double Forte Built a PR Agency for the Moment After the Press Release
The independent agency began before LinkedIn and Twitter existed. Twenty-four years later, its useful trick is not predicting the next platform - it is making every channel sound like the same company.
Blue makes the case for reading the benefits email
The employee communications agency turns benefit changes into campaigns people can use. Its work reveals how much depends on the unglamorous details: access, timing and a clear next step.
Segal Benz and the benefits nobody reads
A retirement quiz, a cafeteria campaign and a website without a password: Segal Benz helps employers turn complicated benefits into something people can actually use.
Husted Communications and the people behind the person at the microphone
A boutique agency with a network of more than 100 communications specialists, Husted helps technology leaders turn company strategy into something people can actually follow.
JJS Consulting Group and the hidden work behind “just an email”
A company announcement looks simple from the inbox. JJS Consulting Group sells the planning, writing and follow-through that happen before anyone clicks Send.
Interact Software Wants to End the Office Scavenger Hunt
Four intranets to check. One policy to find. Interact has built a business around that mismatch - and its next act puts AI inside the everyday machinery of work.
Unily Wants to Turn the Intranet Into a Place Where Work Actually Happens
The British software company spent two decades making corporate information easier to find. Now its AI-native bet is that the intranet should stop being a noticeboard and start doing the work.