The Builder Who Made Supply Chains Less Fragile
The first job was writing ABAP. Not strategizing. Not consulting. Not leading a digital transformation initiative. Jigish Shah sat down at a terminal in the mid-1990s and wrote the low-level code that runs inside SAP's engine room - the programming language that few people ever talk about and everyone in enterprise software quietly depends on. He spent the next decade learning every layer of the system from the inside out, at Applied Materials and Tata Motors, before deciding he understood it well enough to build something of his own.
That something became Krypt, a supply chain consulting firm he co-founded in San Jose in 2008, during the precise window when the financial crisis was reshuffling every assumption about global commerce. The timing sounds reckless. It wasn't. While others retrenched, Shah built a firm that specialized in exactly the SAP modules - Global Trade Services, Transportation Management, Warehouse Management - that would become non-negotiable infrastructure as supply chains went global and compliance demands multiplied.
ArchLynk is uniquely positioned to address the complete spectrum of supply chain challenges our clients face.
- Jigish Shah, Executive Chairman, ArchLynkBy 2022, Krypt wasn't a small shop anymore. But it was still one firm - and the SAP supply chain market was fragmenting in ways that rewarded scale. Enter Novigo, a complementary firm with deep roots in SAP Business Network, a different client roster, and a different geographic footprint. The thesis was simple: two focused specialists, combined, would cover more of the supply chain stack than either could alone. BV Investment Partners agreed. In November 2022, Krypt and Novigo merged under a new name - ArchLynk - with Shah taking the CEO/President role of the combined entity.
Six months later, he did it again. The May 2023 acquisition of WCS Consulting folded in Integrated Business Planning and operations consulting expertise that ArchLynk was still building organically. Simon Tunmore, WCS's CEO, became SVP of Business Consulting - one of those integrations that actually works because the acquired leadership stays.
The result of three years of deal-making: a firm with roughly 350 employees, $35 million in annual revenue, operations across four continents, and SAP Gold Partner status - the certification that enterprise procurement teams look for before signing multi-year transformation deals. ArchLynk now runs SAP Transportation Management implementations, deploys Integrated Business Planning for Fortune 500 demand planning teams, handles Global Trade Services compliance for companies moving goods across borders under shifting tariff regimes, and manages Extended Warehouse Management for logistics operations that can't afford a missed pick.
In September 2023, Shah oversaw a partnership with FourKites, the supply chain visibility platform, designed to pipe real-time shipment data into ArchLynk's consulting engagements. The logic was straightforward: implementations that include live visibility data produce better executive dashboards and faster decisions. Shah has consistently found ways to bolt AI and machine learning capabilities onto the SAP foundation - not as headline features but as operational improvements that justify the consulting fee.
Our mission is to help organizations maximize the value of their supply chain investments through innovation and expertise.
- Jigish Shah, ArchLynkIn January 2025, Shah handed the CEO title to Dave Medd and took the Executive Chairman seat. This is the kind of move that surprises people who think every founder is secretly trying to hold onto the corner office forever. Shah's transition is better read as the signature of someone who built an institution, not a personal brand. ArchLynk needed a different kind of CEO for its next phase - scaling sales infrastructure, deepening enterprise relationships, building the recurring revenue base that private equity backing eventually requires. Medd is that CEO. Shah now focuses on strategic direction, major client relationships, and the supply chain partnerships that define where ArchLynk goes next, including presence at SAP Sapphire - the annual gathering where SAP's biggest partners demonstrate what they've built.
The twenty-five-year arc from ABAP coder to Executive Chairman carries an underrated lesson: deep technical knowledge compounds. Every year Shah spent understanding SAP's architecture from the code level made him a better implementer. Every year implementing made him a better consultant. Every year consulting made him a better firm-builder. ArchLynk exists because someone started at the bottom and stayed in the domain long enough to see around corners that less patient operators missed.
Based in Saratoga, California, Shah holds an MS from Coventry University in the UK and a Bachelor of Engineering from the University of Mumbai - the academic credentials of someone who was always going to end up somewhere between engineering and business, finding the seam where technical mastery meets organizational change. Supply chain transformation is exactly that seam. And Jigish Shah has been working it for two and a half decades.