He helped Salesforce sell software by subscription, then built Zuora to take the idea beyond software. Along the way, Tien Tzuo discovered that a company’s founder needs an upgrade, too.
A fire alarm is installed once. Keeping it ready is a recurring job. APi Group has built a global business around that difference.
Privé became Recurly Commerce by helping Shopify brands make subscriptions more flexible. Its useful insight: a customer with too much product may need a different schedule, not another discount.
The phone service wears your name. The machinery belongs to SkySwitch. Inside a communications business built around the local provider who already has the customer’s trust.
At The Rocket Company, new sales hid a costly problem: customers were slipping away. Casey Graham built Gravy from the repair, then carried the same questions about people, payments and ownership into pool service.

An elevator needs another service visit. A water utility needs another day of reliable operation. Elroy Gust has built Newlook Capital around the work that keeps returning.
Now called Clerri, the merged company helps dentists sell care by membership. Its revealing trick is making a simple promise survive the complicated life of a dental office.
The AIM-listed group is betting on the software behind clocking in. A £1 agreement to sell its physical security arm shows how much it is willing to change.

For nearly four decades, Kevin Maddock has worked the quiet machinery of enterprise software - renewals, support and the patient arithmetic of keeping customers. His career is a study in why the second sale can matter more than the first.
The company that turned recurring billing into a management philosophy is private again - and betting that AI will make the meter, invoice and ledger more complicated than ever.
The Chennai-born software company spent years making recurring invoices less painful. Now it is betting that the hardest part of the AI economy will not be building products - it will be deciding how, when and what to charge.
The 30-year-old printer maker built a useful software business on code it did not control. Now it owns a perpetual license, runs BOHA! on Azure, and is weighing what to do with the casino unit that still pays most of the bills.

In 2010, three major online retailers offered product subscriptions. Greg Alvo built Ordergroove for the day the rest of commerce would catch up - and spent the next 16 years turning convenience into infrastructure.
Weed Man does not mow lawns. It built something more repeatable: a local-service machine where proprietary fertilizer, protected territories and stubborn follow-through turn seasonal grass problems into recurring revenue.
Three former door-to-door sales managers built RIDD by treating bug spray like a subscription - and automating the busywork away. In four years they went from 6,000 customers to 30,000.
For 24 years Aria Systems has quietly answered one boring, load-bearing question for the world's biggest companies: how do you charge millions of customers correctly, every month, without the whole thing falling over?
Ordergroove sells brands a simple, expensive idea: the cheapest customer to acquire is the one who already bought. Here is how a company started in a Manhattan apartment built the plumbing behind the subscribe-and-save button.
For almost 30 years, a small team in Lower Manhattan has quietly built and sold the unglamorous infrastructure of American communications and media - and made a business out of the boring.
Arsenal Growth Equity does not hunt for the loudest software company in the room. It looks for the one already doing $5 million-plus in revenue, growing 25% a year and keeping 90% of its customers - then writes a check designed to preserve control.
For 22 years, Mainsail Partners has written checks to software founders who bankrolled their own companies - then handed them an operating team instead of a lecture.
The New York firm has spent more than two decades in the least cinematic part of company building: turning proven B2B products into durable businesses. Its edge is a patient, research-led playbook for the years after product-market fit.
It writes checks of $25 to $75 million for lower-middle-market companies most investors find too complicated, then spends its time on the operational grind others skip. Its own pitch: 'Profitability Not Required.'
Most private equity firms rent companies for five years and flip them. Tide Rock buys them with cash, keeps them forever, and mails owners a check every quarter. It is a quieter idea - and it has compounded into more than a billion dollars of buying power.
Stone-Goff Partners backs profitable B2B service firms, then helps them package hard-won know-how into technology, subscriptions and repeatable systems. Its $175 million fourth fund puts a disciplined lower-middle-market thesis behind that transformation.
Five familiar storefronts share one less-visible machine. WellBiz Brands is betting that memberships, common technology and local ownership can make personal care more repeatable - for guests and franchisees alike.
The company that turned the 'starving artist' into a subscription business - and quietly paid creators more than $10 billion while the rest of the internet fought over ad money.
While NICE, Talkdesk, Amazon and Microsoft spend to win the AI contact-center race, Enghouse Systems keeps buying mature software companies and holding roughly 69% recurring revenue at 27% margins. The Markham compounder is boring on purpose.
Timah Partners is a Singapore-based permanent holding company that acquires essential, recurring B2B SMEs across Southeast Asia and holds them for the long term, with no intent to flip. Founded by Dennis Chua, it pairs patient capital with a CEO Succession (CEO-in-Training) program that develops the next generation of operators to run its portfolio companies. The firm positions itself as a permanent home for owners who lack a succession plan, prioritizing culture, founder legacy, and operational stewardship over quick exits. It closed a US$50 million Series A in June 2025.
Whop is a New York-based social commerce platform and marketplace where creators, influencers, and small businesses sell digital products, memberships, online courses, software, and access to private communities. Founded in 2021 by three friends who grew up building sneaker bots, Whop bundles storefront building, payments, community tools, and marketplace discovery into one no-code product. By early 2026 it had processed billions in cumulative sales, powered tens of thousands of sellers, and raised a $200M investment from Tether at a $1.6 billion valuation.
Gravy is an Atlanta-area fintech that recovers failed subscription payments for recurring-revenue businesses. Instead of leaning only on automated dunning software, Gravy pairs workflow automation with U.S.-based retention specialists who personally reach out to customers whose cards declined - by email, text and sometimes a live agent. Founded in 2017 by Casey Graham and Renee Weber, the company says it has returned more than $500 million to hundreds of clients and lifts recovery rates from the industry-typical ~15% toward 80%.