Sydney Williams is Vice President of Global Brand Marketing at ServiceNow, where she oversees the company's global marketing and communications across creative, content, media, and events. An award-winning marketing leader with over two decades of experience, she has shaped the brand voices of iconic organizations including General Electric, The Walt Disney Company, and JPMorgan Chase, and now steers ServiceNow's push to put AI to work for people.
Tom Phillips spent 18 years at Microsoft rising to VP of Communications, where he led PR strategy for the company's advertising business, managed media around major acquisitions, guided CEO communications, and drove narratives through cultural transformations. With over four decades of total PR experience, he left Microsoft in late 2024 to launch Upstream Communications, a Seattle-based strategic communications firm focused on helping clients tell their stories with precision and purpose.