change-management
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Eden Technologies and the art of finishing the job
A 19,000-user migration, a deadline brought forward, and a philosophy that includes throwing out the cardboard boxes. Eden Technologies makes a business of the details that enterprise IT would rather forget.
The Friday When 1,800 Settings Had to Move
A NetSuite consultant had a weekend to move a year of work into production. Salto’s bet is that the settings businesses live by deserve the same review, history and release discipline as software code.
CTL Communications Learned to Make the Room Matter After the Room Disappeared
When live events vanished, the British agency discovered that a meeting is not a format. It is a behavior-change problem - and that distinction turned a near-shutdown into a wider communications business.
Alfa & Omega and the Strange Problem of the Strategy Nobody Uses
For more than three decades, the Oslo consultancy has worked on a deceptively simple idea: a strategy is only real when people can see what to do on Monday morning.
The Culture Problem Hiding in Plain Sight
Most culture projects begin with words. bink. begins by asking what the company rewards, excuses and repeats - then charges from $45,000 to make the answers line up.
The Last Mile of Change Is Written in Plain English
Big transformations tend to arrive as software, strategy and slides. Pivot Strategies works on the stubborn final mile - getting actual employees to understand what changed, why it matters and what to do on Monday morning.
The Company That Thinks Your Engagement Score Is Lying
Integral built an employee-experience agency around a small heresy: a healthy engagement score can hide a workforce that is stuck, skeptical or quietly checking out. Its answer is to measure what people actually do next.
The People Who Move Before the Company Does
HudsonLake built a business around the moments when a company can no longer rely on an all-staff email. Its job is to move the workforce, the leadership team and the public story in the same direction.
The Firm You Call on Sunday Night
One Strategy Group bet that CEOs no longer wanted an agency pyramid between the problem and the person solving it. Four years, three acquisitions and one global network later, the bet has become a business model.
The Message Was Fine. The Meeting Was the Problem.
KWI Communications has built a consultancy around an unfashionable idea: before you polish the message, ask the people doing the work why they are not buying it.
KVA Makes Its Living in the Forty-Eight Hours Nobody Wants
When a merger, recall or angry post outruns the org chart, this Charlotte consultancy brings senior communicators, a five-step system and a talent for making the next decision feel smaller.
The Benefits Guide Nobody Was Supposed to Read
Smith Communication Partners built a business around a stubborn workplace truth: the message has not landed until somebody knows what to do next. Its best work turns legal thickets, benefit choices and corporate change into useful instructions - sometimes with a superhero fighting Dr. Distraction.
The Deal Closes. Then the People Problem Begins.
Allegrow works in the awkward stretch after the handshake, when two companies have to become one without losing the people, customers, and value that made the deal attractive.
Lovell Communications Writes the Message Before the Crisis Writes It for You
For nearly four decades, the Nashville firm has worked in the narrow gap between a health care organization’s decision and everyone else’s reaction. Its real product is not publicity. It is sequence, judgment and a plan for the question nobody wants to hear.
ROI Communication Put Its Employees in Charge of the Message
The internal-communications firm asks leaders to trust employees with hard news. In 2021, it made that advice literal by turning every colleague into an owner.
The Agency That Markets to the People Already Inside the Building
Think Marketing has spent 23 years doing something most agencies split in two: persuading customers on the outside and helping employees make sense of change on the inside.
Blue makes the case for reading the benefits email
The employee communications agency turns benefit changes into campaigns people can use. Its work reveals how much depends on the unglamorous details: access, timing and a clear next step.
Never Enough asks who’s keeping your brand’s promises
A marketing consultancy with a recruiter’s instincts, Never Enough connects the stories companies tell with the experience of working for them. Its founder’s projects move from mobile ads to employee podcasts - with a lot of listening in between.
Notion Strategies wants your next big idea to survive the meeting
A message, a messenger, and someone to do the work. This California consulting collective puts all three on the same assignment - with a $5,000 leadership cohort that makes its approach unusually tangible.
JJS Consulting Group and the hidden work behind “just an email”
A company announcement looks simple from the inbox. JJS Consulting Group sells the planning, writing and follow-through that happen before anyone clicks Send.
WalkMe Sold the Cure for Software Nobody Uses - Then SAP Paid $1.5 Billion for It
WalkMe built a business around an awkward corporate truth: buying software is easy, but getting people to use it is expensive. Its journey from browser prompts to SAP's $1.5 billion adoption layer offers a practical playbook - and a warning - for anyone selling change to large companies.
The Microsoft Cloud Has a Fine-Print Problem - Interlink Built a Business Translating It
The Mason, Ohio consultancy found its lane between Microsoft's sprawling catalog and the people expected to make it all work. Its pitch is less cloud cheerleading than practical translation: buy less, secure it properly, and get employees to use it.
Most Leadership Training Fails. Droste Group Bet Its Business on the Fix.
A woman-owned firm in the shadow of Detroit's auto plants built its business on a blunt premise: most leadership training doesn't stick. Here is how Droste Group tries to make it stick anyway.
Wavestone
Wavestone grew from a French telecom consultancy into a €954 million transformation firm by joining strategy to implementation. Its next test is whether a founder-controlled European challenger can turn enterprise AI from experiments into working systems.
Userlane
The intelligence to see the impact of your software and AI. The assistance to help your people get work done.
Whatfix
The company nobody notices - because if Whatfix is doing its job, you never read the manual. Inside the Bengaluru-and-San Jose startup teaching a billion-dollar software stack to explain itself.
Apty
Apty is an AI-powered Digital Adoption Platform (DAP) that layers on top of enterprise applications like Salesforce, Workday, Oracle and ServiceNow to guide users through complex workflows, validate their inputs in real time, automate repetitive steps and surface where people get stuck. Founded in 2018 by Krishna Dunthoori as letzNav and later renamed Apty, the Austin-based company helps large organizations - including customers such as Delta Air Lines and Boeing - turn expensive software purchases into actual, measurable adoption and ROI. Apty has raised roughly $12.9M and serves over a thousand enterprise customers and millions of end users.
Pandatron
Pandatron is an AI change-activation platform that helps large enterprises turn strategy into execution. Its conversational AI runs private, role-tailored coaching conversations with thousands of employees at once, then feeds leaders real-time behavioral intelligence on readiness, resistance and risk. Founded in Helsinki and now with a San Francisco presence, Pandatron works with Fortune 500 companies including SAP, Panasonic, Mitsubishi, Merck and Skanska to make coaching-driven change dramatically cheaper and more measurable.
Prodly
Prodly is a Palo Alto-based software company that builds DevOps automation for Salesforce, focused on the parts of the platform that most deployment tools ignore: configuration data. Its AppOps suite handles release management, sandbox seeding, automated regression testing, data migration and compliance reporting so admins and developers can move CPQ, Revenue Cloud and other low-code changes between environments without hand-copying records or breaking production. Founded in 2014 by Max Rudman - who previously founded SteelBrick, the product Salesforce acquired and rebranded as Salesforce CPQ - Prodly raised a $10M Series A in 2021 and positions itself as the tool teams add when relational data deployment is the gap other DevOps platforms leave open.
Swantide
Swantide is a San Francisco-based AI company that puts a Salesforce admin in your keyboard. Founded in 2020 by Taylor Lint, the platform connects to a company's Salesforce instance to automate configuration changes, debug issues, document processes automatically, and answer team questions in plain language. Backed by $7M in seed funding from Menlo Ventures and others, Swantide helps ops, sales, and revenue teams cut Salesforce go-live times from weeks and months down to hours and days.