incident-management
(21)
The Company That Arrives After the Alarm
Most outage software begins with the page. incident.io built for the awkward minutes after it - then kept going until paging, response, customer updates and AI investigation lived in one room.
Restrata Wants the Headcount Before the Headlines
A crisis is a bad time to discover that HR, travel and security have three different versions of where everyone is. Restrata is building a business around getting them to agree before the alarm sounds.
GoodSAM Built a Digital Shout That Travels Through Walls
A neurosurgeon and a software engineer began with one awkward fact: the right person is often nearby, but has no idea help is needed. GoodSAM turned that gap into a dispatch, video and volunteering platform used by emergency services around the world.
Peoplesafe Built a Three-Second Safety Net for the Working Day
A button is the easy part. Peoplesafe's real product is the chain of people, software and protocols behind it - built to turn a frightened employee's tap into a useful emergency response.
HSI Turned the Safety Binder Into a Feedback Loop - and 22,000 Customers Bought In
The company began with emergency-care instruction. Nearly five decades and a long acquisition campaign later, it sells a connected operating system for the unglamorous, consequential work of keeping people safe.
Omnigo Is Turning the Mess After an Incident Into One Searchable Record
Police reports, casino watchlists, hospital incidents and evidence lockers rarely speak the same language. Omnigo's bet is that they do not have to - as long as one configurable system can keep the record straight.
PagerDuty Built the Fire Alarm for the Internet. Now It Wants to Put Out the Fire.
The software that made the right engineer's phone ring at 3 a.m. has grown into a $500 million-a-year operations business. Its harder assignment is teaching machines what to do before a human even answers.
LogicMonitor wants to turn your 1,000 daily alerts into a shorter night shift
The observability company spent 18 years learning how enterprise systems break. Now it is betting that Edwin AI can turn a wall of warnings into an explanation - and, carefully, an action.
The Company That Turned Corporate Security Into a Single Screen
Corporate security teams drown in tabs, feeds and spreadsheets. Ontic bet that connecting all of it in one place - now with AI - is worth $287 million to investors and the attention of the Fortune 50.
TOPdesk
TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what - so you can stay ahead instead of just keeping up.
Arrow Labs
Arrow Labs is a Dubai-founded enterprise software company behind MIMS, a service-delivery and field-operations platform that connects deskless workers, assets, and back-office systems through mobile apps, wearables, and IoT. Using AI-driven scheduling, dispatch, and workflow automation, MIMS gives operations teams in telecom, oil and gas, logistics, utilities, and security real-time visibility and SLA control across distributed, mission-critical environments.
OneGrep
OneGrep (YC W24) is a New York-based developer-tools startup building AI agent infrastructure for DevOps. It began as a DevOps copilot that fine-tuned models on real-time telemetry to help engineers resolve incidents faster and cut observability costs, and has since expanded into tooling that lets AI agents discover, correlate, and safely operate the many SaaS and MCP-based tools engineering teams rely on. Founded by ex-Disney, Amazon, and Coinbase engineers Achintya Ashok and Brian Cripe, it went through Y Combinator's Winter 2024 batch.
Intellicene
Intellicene is a Melville, New York-based security software company that builds Symphia, a unified, video-centric platform for physical security operations. Spun out of Verint and Cognyte's Situational Intelligence Solutions business and acquired by Canada's Volaris Group in December 2022, the company connects and correlates data from cameras, access control, intrusion detection and other networked devices so security teams can detect threats and respond to mission-critical events in real time. With roughly 25 years of heritage, it serves retail, airports, transportation, healthcare, safe cities, higher education and industrial customers worldwide.
Ideagen EHS
Ideagen EHS is the environmental, health and safety arm of Ideagen, a UK-headquartered governance, risk and compliance software company. Built on technology that includes the acquired DevonWay platform, Ideagen EHS gives manufacturers, energy and nuclear operators, aviation, maritime and government organisations one place to run incident reporting, risk assessment, audits and inspections, environmental compliance, occupational health and industrial hygiene. It layers AI over that data to draft investigations, map regulations and surface risk, aiming to move regulated, high-consequence workplaces from disconnected spreadsheets to continuous, audit-ready compliance.
Just After Midnight
Just After Midnight (JAM) is a London-founded, globally distributed managed services company that keeps mission-critical, customer-facing digital platforms running around the clock. It provides 24/7/365 application, website and cloud support, managed cloud services across AWS, Azure, GCP and Alibaba Cloud, and DevOps consultancy - acting as the after-hours and full-stack support partner behind major brands and digital agencies. Founded in 2016 to solve the problem of out-of-hours support that agencies struggle to staff, JAM now operates across four continents and is part of the Ultima group.
Locus Technologies
Locus Technologies is a Silicon Valley software company that pioneered cloud-based environmental, health & safety (EHS), ESG, and water management software. Founded in 1997 by Dr. Neno Duplan, Locus deployed what it describes as the first commercial Software-as-a-Service product for environmental information management in 1999. Today its multi-tenant platform runs a suite of 30+ configurable apps that help regulated enterprises and water utilities manage air, water, waste, energy, emissions, and compliance data - reportedly more than half a billion environmental records - from a single system of record.
BreachRx
BreachRx is a San Francisco-based SaaS company that pioneered Cybersecurity Incident Response Management (CIRM) - treating a breach as an enterprise-wide business crisis rather than a purely technical problem. Its Rex Platform gives security, legal, communications, and executive teams a single secure workspace to coordinate response, automatically track regulatory reporting obligations, and preserve a defensible audit trail. Founded in 2017 by Andy Lunsford and Matt Hartley, the company raised a $15M Series A in 2025 and serves 100+ customers including Coinbase, American Express, and Commvault.
Vibranium Labs
Vibranium Labs is a New York-based AI company building Vibe AI, an agentic 'AI Site Reliability Engineer' that acts as the first responder to IT incidents. Its Vibe OnCall platform pages AI agents to detect, triage, and resolve outages before human engineers are woken up, integrating with tools like Slack, PagerDuty, Datadog, Jira, and ServiceNow. The company says its agents cut mean time to resolution by up to 85%, and positions itself as an AI-native alternative to PagerDuty and Opsgenie. Founded by Sang Lee (ex-Google, ex-AWS) with FiscalNote co-founder Tim Hwang, it raised $4.6M in seed funding in September 2025.
Monte Carlo
Monte Carlo is the data and AI observability company that pioneered the 'data observability' category. Its platform helps enterprises detect, resolve, and prevent data and AI quality issues - what the company calls 'data downtime' - by monitoring data pipelines end to end, mapping lineage, surfacing anomalies, and tracing root causes. Founded in 2019 by Barr Moses and Lior Gavish, Monte Carlo serves 400+ enterprises including PepsiCo, Cisco, Nasdaq, and Comcast, and has raised $236M at a valuation of roughly $1.6B.
Surefire Cyber Inc.
Surefire Cyber is a purpose-built cyber incident response firm that helps insurers, brokers, law firms, and the organizations they cover move from response to resilience. Founded in 2022 by incident response veteran Billy Gouveia and incubated at Forgepoint Capital, the company pairs expert-led responders with an AI-enabled platform that unifies the insurance-driven response lifecycle - from forensic investigation and threat-actor negotiation through restoration, claims coordination, and cyber intelligence - to deliver faster outcomes with consistent quality and transparent, claims-ready reporting.
BigPanda
BigPanda is an AIOps platform that uses machine learning to correlate noisy IT alerts from hundreds of monitoring tools into actionable incidents, helping enterprise operations teams detect, triage and resolve outages faster. Founded in 2012 and based in Mountain View / Redwood City, it serves large enterprises including Intel, PayPal, Workday and Gap.