customer-feedback
(43)
Omniconvert wants your customers to come back
A Romanian software company built its name on the first sale. Its more interesting wager is on the second: measure who returns, understand who leaves, and stop confusing a busy checkout with a healthy business.
Superorder wants your unhappy customers back
A restaurant can deliver dinner and still lose the diner. Superorder is building a business around the complaints, closed delivery storefronts, and tangled payouts that follow the sale.
The $2.5 Billion Argument for Fewer Buttons
Three Finnish founders built an issue tracker for the people stuck using one. Seven years later, Linear sells a broader system for product teams and agents - while arguing that good defaults beat endless configuration.
Feefo puts a receipt behind the stars
The British review platform built its business around a simple restriction: customers need an invitation. Now it is selling what happens after the stars - from better advertising to a clearer view of what needs fixing.
Brands Were Copying Amazon Reviews Into Excel. Revuze Turned the Mess Into a Daily To-Do List
Revuze started with a travel-planning idea, found its real market in retail, and built an AI system for turning scattered customer comments into product fixes, sharper listings and earlier warnings. The bet is simple: a complaint becomes valuable when someone knows what to do next.
Usersnap
Orchestrate feedback and research with ease. Find patterns, align on opportunities, and plan with purpose to deliver impact faster.
Sleekplan
Sleekplan collects feedback from every channel, finds the themes, and writes the changelog when you ship.
Survicate
Survey and listen to your customers across every channel, automatically identify key themes, and rally teams around feedback - all in Survicate's platform.
unitQ
The dating-app founders who got tired of guessing which bug to fix built a machine that reads every customer complaint on the internet - and tells you which one is costing you money.
Typeform
The Barcelona company that decided forms should feel like a conversation - and got millions of people to actually finish them.
Retently
Collect NPS, CSAT and CES across every touchpoint, then let AI turn thousands of responses into the actions that protect revenue and loyalty.
Upvoty
Collect feedback with beautiful voting boards, ship features with a powerful roadmap, and let AI agents decide what to build next.
Zeda.io
A product-discovery platform betting that the fastest way to build the right thing is to stop guessing and start listening - at scale, with an AI copilot reading the customer for you.
Refiner
In-app surveys that integrate with your product and data stack.
Savio
Centralize customer Feature Requests from Slack, HubSpot, Intercom, Zendesk, SFDC, Help Scout, and more.
SatisMeter
The handy feedback collection tool you didn't know you needed - built to turn quiet product moments into the customer signals teams actually act on.
Zonka Feedback
The platform for actionable customer feedback in the AI era.
Simplesat
The bootstrapped Seattle company built survey tools people actually finish - and turned an agency's own headache into feedback software for 1,000-plus brands.
ProductLift
The complete platform for gathering feedback, prioritizing features, and sharing your roadmap, powered by AI.
SentiSum
AI-native CX intelligence that tells you what's breaking, what it's costing, and what to fix.
Viable
The AI that read your customer feedback so you didn't have to - one of the first companies to turn GPT-3 into a working analyst.
Unwrap
The AI-powered customer intelligence platform that proactively uncovers what matters most - so product teams stop guessing what their users actually want.
UserVoice
For nearly two decades, UserVoice has been the quiet infrastructure behind how big software companies decide what to build next - turning a flood of customer opinions into a ranked list of what actually moves revenue.
Pendo
The companies winning the AI era ship software people genuinely love to use. Pendo surfaces where users and agents struggle and then helps you act on it, turning experience gaps into business results.
Nolt
A beautiful, collaborative place for all your user requests. Collect feedback, plan work and keep users in the loop.
Nicereply
Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click feedback surveys from Nicereply to increase the volume of insights you receive.
Netigate
Unify the voice of your customers and employees in one AI-powered platform.
Mopinion
You know what users are doing - now find out why.
Keatext
The Montreal company teaching machines to read the feedback businesses collect but rarely finish reading.
InMoment
How a restaurant-survey startup from Utah became the connective tissue between what customers say and what companies actually do about it.