customer-feedback
(2)
Varun Sharma
Varun Sharma is the co-founder and CEO of Enterpret, an AI platform that turns messy, scattered customer feedback into a structured, queryable dataset for product teams. The 15th employee at Amplitude and a former enterprise customer success leader at Scale AI, he spotted a recurring blind spot: teams could track retention to the decimal but couldn't answer 'what are our top three customer pain points?' In 2020 he recruited his brother Arnav, then an Uber engineer, and the two built Enterpret in stealth for roughly 20 months before landing Notion as their first customer. The company raised a $20.8M Series A led by Canaan Partners in December 2024 and counts Canva, Notion, Loom, Strava, Linear, Perplexity and Descript among its users.
Hubert Palan
Hubert Palan is the Czech-born founder and CEO of Productboard, the AI-powered product management platform used by 5,400+ companies including Salesforce, Zoom, and Microsoft. After earning an MBA from UC Berkeley's Haas School of Business and spending nearly four years as VP of Product at GoodData, he founded Productboard in 2014 with co-founder Daniel Hejl to solve a problem he'd lived firsthand: the disconnect between customer feedback, product strategy, and what actually gets built. The company reached unicorn status in 2022 with a $1.725B valuation following a $125M Series D, and Palan has since led a bold AI-first transformation of the platform with products like Productboard Spark and Productboard Pulse.