Alyssa Bernstein is the co-founder, President, and CEO of wrrk, an Austin-based company that provides fully managed, fractional customer support solutions for fast-growing brands and startups. With a background in product management at RetailMeNot and Main Street Hub, she launched wrrk in 2016 to give entrepreneurs access to experienced, embedded support teams without the overhead of building in-house. Under her leadership, wrrk has grown to serve 125+ brands including Bombas, Taylor Stitch, and Supergoop, offering omnichannel support via US-based and offshore teams in the Philippines.
Francis Cruz Barte is the Chief Executive Officer of Exypnox Inc., a Philippines-based business process outsourcing company that partners exclusively with US-based software companies to build high-impact, cost-efficient remote teams. Operating out of San Francisco and Bonifacio Global City in Taguig, Metro Manila, Francis built Exypnox around a singular premise: that Filipino talent, properly organized and empowered, can rival any global workforce. With a background spanning BPO operations, enterprise sales, and regional management at companies like Boostlingo, he now leads a 75-person team delivering customer support, technical support, HR management, accounting, payroll, and business development services to fast-scaling US tech firms.