3pl
(33)
20Cube Logistics
20Cube Logistics is a Singapore-based, software-enabled international supply chain orchestrator that moves freight from purchase order to proof of delivery. Founded in 2011 by ex-Agility Logistics executives, it pairs freight forwarding, warehousing, distribution and customs brokerage with MyHubPlus, a proprietary digital platform giving customers real-time shipment visibility, exception management and reporting across 12 countries and 85+ locations.
The Robots Learned to Do the Paperwork
An AI workforce for logistics is a system of AI agents that autonomously execute the repetitive administrative work that runs freight and supply chain operations — order entry, quoting, tracking, billing, customs filings and customer service. Pallet's platform deploys these agents across email, voice, documents, APIs and remote desktops, encoding a company's operating procedures so agents can run workflows from quote to cash. The goal is to automate the roughly $1 trillion in annual coordination work that keeps the physical economy moving, freeing human teams to focus on judgment, relationships and growth.
Two Robots Walk Into a Freight Brokerage
A head-to-head look at two AI companies serving freight brokers and 3PLs: Parade, whose CoDriver agent answers inbound carrier calls and whose platform has helped move $40B in transacted freight, and Pallet, which automates the back office end-to-end from quote to cash across email, voice, API and remote desktop. The comparison finds the two overlap less than the marketing suggests: Parade owns the front-of-house carrier relationship and capacity discovery, while Pallet owns the document-heavy operational workflows that turn a booked load into collected cash.
The Bot That Reads the Room: Why Logistics Is Trading Scripts for Judgment
A plain-English breakdown of the difference between AI agents and traditional robotic process automation (RPA) in logistics. RPA runs rigid, rules-based scripts that break the moment a portal button moves or a document arrives in the wrong format; AI agents reason toward a goal, read unstructured email and PDFs, and handle the exceptions that make up the bulk of real freight work. The piece uses Pallet (pallet.com) and its CoPallet AI workforce as a lead example, and surveys other players in the space including HappyRobot, Vooma, and FleetWorks.
Burt
Burt (YC W26) builds AI teammates for logistics. The San Francisco company helps freight brokers and forwarders deploy AI coworkers that handle repetitive, manual work end-to-end - check calls, document processing, covering loads, invoicing - by reading emails, making calls, logging into portals, and updating the customer's TMS, following each team's own processes. Founded by Bobby Zhong and Kurt Sharma, both of whom grew up in logistics families, Burt started by training specialized models that beat frontier models on cost and latency, then focused those models on freight operations.
Fresh Factory
Fresh Factory is an Indonesian smart cold chain fulfillment platform that operates a network of hyperlocal micro cold-storage hubs, transportation, and fulfillment software so food, beverage, and other temperature-sensitive brands can store, pick, pack, and deliver perishable goods to consumers and retailers faster and cheaper. Founded in Jakarta in 2020 and part of Y Combinator's Winter 2022 batch, it functions as an outsourced cold-chain backbone for e-commerce sellers and MSMEs across Indonesia.
Handled
Handled is an AI operations platform that automates the manual, reactive work that piles up after an online order is placed - order processing, shipment tracking, exception handling, returns, and invoice reconciliation - for omnichannel consumer-brand teams and the third-party logistics providers (3PLs) that fulfill for them. Founded in 2024 out of Y Combinator's S24 batch by Audrey Djiya and Peter Nsaka (legally Zimi, Inc.), the company connects to the ERPs, 3PLs, sales channels, and carriers a brand already uses and does the busywork around the clock.
Remy AI
Remy AI is a San Francisco robotics startup in Y Combinator's Winter 2026 batch building dexterous, AI-powered robots for e-commerce third-party logistics (3PL) warehouses. Its core bet is data: the team captures real human dexterity on real job sites using head-mounted cameras paired with wearable tactile sensors, recording synchronized vision, motion, and contact force. That data trains robotics foundation models so a bi-manual mobile robot can pick, pack, kit, and receive across changing inventory without reprogramming, deploy in weeks rather than months, and target roughly half the cost of legacy automation via a robot-as-a-service model.
Salasa | سلاسة
Salasa is a Riyadh-based end-to-end e-commerce fulfillment and logistics platform. Founded in 2017, it gives online merchants a single stack for warehousing, order fulfillment, domestic and cross-border shipping, bonded zones, returns, and dark-store-powered two-hour delivery, connected through an OMS and API integrations with platforms like Salla, Zid, Shopify and Amazon and more than 40 carriers. The company has fulfilled tens of millions of orders for over 1,000 merchants and raised roughly $40 million to build a tech-first logistics network across Saudi Arabia and the GCC.
Willog
Willog is a Seoul-based AIoT supply chain company that turns invisible logistics events into data. Its patented sensor devices track temperature, shock, humidity and location across warehouse, road, ocean and air, feeding an AI-powered Control Tower that gives shippers of pharmaceuticals, semiconductors, chemicals and food real-time visibility, diagnostics and risk prediction. Founded in 2021, Willog serves 200+ global enterprise customers and reached a Series B-2 round in under five years.
Conner Industries, Inc.
Conner Industries is a Fort Worth, Texas manufacturer and distributor of industrial lumber and custom, mixed-material packaging - wood pallets, crates, skids, foam, corrugate and plastic. Founded in 1981, it has grown into one of the largest players in U.S. industrial wood, running roughly 18 manufacturing sites across 14 states and reporting revenue near $200 million. Under CEO David Dixon, the company has pivoted from a commodity lumber business into an integrated packaging platform, using a string of acquisitions to add engineered protective packaging, foam fabrication and logistics services like 3PL, VMI and kitting.
The Freight Back Office Is Up for Grabs — And Everyone Wants Pallet's Lunch
A competitive map of the freight-AI automation field, positioning Pallet against the venture-backed newcomers HappyRobot and Vooma, the entrenched TMS software vendors, and the offshore BPO shops that have long run the logistics back office. Pallet, a San Francisco startup that raised $27M Series B (bringing total funding to $50M), sells CoPallet, an 'AI workforce' that completes end-to-end logistics workflows inside TMS, WMS and ERP systems 10x faster and at roughly half the cost of human staffing. The story surveys how each rival attacks the same back-office spend and where Pallet's end-to-end, system-of-record approach differs.
Outerspace
Outerspace is a brand-first third-party logistics (3PL) and fulfillment company that handles warehousing, picking, packing, kitting, shipping and returns for high-growth omnichannel consumer brands. Founded in late 2019 and headquartered in Carlstadt, New Jersey, it pairs dedicated on-site operations teams with its proprietary Mission Control order-management and shipping technology to turn fulfillment from a cost center into a growth lever. The company serves DTC and retail brands across apparel, home goods, beauty and CPG, and has raised more than $34 million, including a $30M Series B led by Prysm Capital in 2022.
Smart Access
Smart Access is an AI platform for frontline operations that closes the gap between how work is supposed to be done and how it actually gets done on the floor. Built for large retail, distribution, and logistics operations, it digitizes standard operating procedures, tracks frontline performance in real time, and turns floor-level observations into mobile coaching and skill-building for workers. Founded in 2015 by Tim Regnier and John White, the company raised a $12M Series A led by Lobby Capital.
Ricky Choi
Ricky Choi is the co-founder and CEO of Outerspace, a brand-centric 3PL that runs picking, packing, kitting and shipping for direct-to-consumer companies out of a 200,000+ sq ft campus in northern New Jersey and additional coasts. Before Outerspace, he co-founded Nice Laundry, a Kickstarter-launched premium socks and underwear brand that set an opening-day backer record in fashion. He is a Wharton graduate who worked in venture capital and at LivingSocial before starting companies of his own.
MasonHub
MasonHub is a Los Angeles-based third-party logistics (3PL) and order-fulfillment company built for fast-growing beauty, fashion, and wellness brands. Founded in 2018 by retail-operations veteran Donny Salazar, it pairs its own order-management and warehouse-management software with hands-on fulfillment services out of bicoastal distribution centers, aiming to give digital-first brands the shipping speed, accuracy, and real-time supply-chain visibility usually reserved for retail giants.
Nevoya
Nevoya is a San Francisco- and Los Angeles-based, fully electric freight carrier that pairs a fleet of zero-emissions trucks with a purpose-built, AI-orchestrated Transportation Management System. Rather than retrofitting legacy diesel software, Nevoya builds route optimization, load balancing, dynamic battery management, and charging schedules from the ground up for electric operations - and says the result already matches or beats diesel on cost and reliability in California. In its first six months it onboarded Fortune 500 shippers and leading 3PLs, and in July 2025 it raised a $9.3M seed round led by Lowercarbon Capital to expand across California and into Texas.
OneTrack.AI
OneTrack.AI is a Chicago-based company that puts AI-powered cameras and edge sensors on forklifts and around warehouse floors to see what a warehouse management system can't: how people actually move, handle product, and get hurt. Its computer-vision and deep-learning platform - now paired with an agentic AI analyst called AiOn - turns raw video into real-time safety alerts, productivity metrics, and shipment-quality checks. Customers including Kellanova, Church & Dwight, Ryder, and Bigelow Tea use it to cut safety incidents by 80-93% and lift productivity by double digits.
Anyware Robotics
Anyware Robotics is a Fremont, California startup building deployable physical AI for industrial work. Its first product, Pixmo, is a mobile robot that drives into a shipping container or trailer and unloads boxes - up to about 1,000 cases per hour - using a force-sensing collaborative arm and an AI stack the company calls AnywareOS. Founded in 2023 by former UC Berkeley researchers and FANUC engineers, the company aims to take over the back-breaking jobs that warehouses can no longer reliably staff.
Donny Salazar
Donny Salazar is the founder and CEO of MasonHub, a software-led fulfillment and logistics company he started in 2018 to give fast-scaling beauty, wellness, and fashion brands the kind of order management and warehousing technology he wished he had earlier in his career. Before MasonHub he spent roughly two decades inside high-growth retail operations - COO of sneaker marketplace Flight Club, SVP of Operations at jewelry brand Chloe+Isabel, and a four-year run at Gilt Groupe where his supply-chain team helped scale revenue from $10M to over $500M. A Stanford MBA who once ran marketing at Revlon, Salazar built MasonHub around a headless, API-driven architecture and a bicoastal warehouse footprint, raising seed funding led by Canvas Ventures.
The $2.5 Trillion Question: Why 95% of Enterprise AI Pilots Fail (and How Supply Chains Beat the Odds)
Sushanth Raman, founder and CEO of San Francisco-based supply chain AI company Pallet, delivers a conference keynote tackling the central paradox of the enterprise AI boom: despite a projected $2.5 trillion in AI spending in 2026, an MIT study finds 95% of enterprise AI pilots fail. Raman argues the failures stem not from weak frontier models but from messy real-world deployments, uncaptured tribal knowledge, legacy integrations, and poor change management. He offers a three-part framework for evaluating AI vendors, explains why building in-house is harder than it looks, and presents three case studies (Lineage, Prism Logistics, and Mallory Alexander) where Pallet drove millions in savings and 99%+ accuracy on tasks like customs filing.
Why 95% of AI Agents Fail in Logistics — Pallet CEO Sushanth Raman on TPM Today
On this episode of TPM Today, JOC senior technology editor Eric Johnson interviews Sushanth Raman, founder and CEO of Pallet, an AI-agent company built for the logistics industry. Raman explains why an oft-cited MIT study found that 95% of enterprise AI projects fail — arguing the root cause is missing 'tribal knowledge' and organizational context rather than flashy technology. He details how Pallet captures the undocumented business rules inside freight forwarders, 3PLs and shippers to automate document processing, container tracking, ISFs, billing and air-freight procurement, and lays out how operators should vet AI vendors. The pair also discuss the 'AWSification' of logistics labor, real EBITDA impact, and why, despite the hype, the industry is still very early in AI adoption.
Boxbot
Boxbot is an Alameda, California robotics company building AI-enabled automated storage and parcel-handling systems for the supply chain. Its modular platform turns flat conveyors into three-dimensional, high-density storage that can store, sort, and sequence packages of varying sizes with minimal floor space. After pivoting from autonomous last-mile delivery vehicles, Boxbot now sells a hardware-and-software system aimed at last-mile delivery stations, 3PLs, air cargo, and cross-dock operations, promising faster vehicle loading and denser, more intelligent package flow at lower cost.
Cofactr
Cofactr is a New York-based software and logistics company that automates electronics procurement and supply chain operations for hardware manufacturers. Its cloud platform takes a team from bill of materials (BOM) to build by combining AI agents with ITAR-registered warehouses to handle sourcing, ordering, traceability, storage, kitting, and delivery. Cofactr is built for high-compliance, fast-moving industries such as aerospace, defense, robotics, and medical devices.
Augment
Augment builds Augie, an AI teammate purpose-built for logistics. The San Francisco company automates the phone calls, emails, portal logins, and back-office workflows that bog down freight brokers, shippers, and carriers - and has raised $110M in under a year to scale it.
HappyRobot
HappyRobot is the AI-native operating system for the real economy, deploying autonomous AI workers that handle phone calls, emails, and complex operational tasks for logistics and supply chain enterprises. Founded in 2022 by Pablo Palafox, Luis Paarup, and Javier Palafox, the company emerged from Y Combinator S23 and has raised $62 million in total funding - including a $44M Series B led by Base10 Partners. HappyRobot's AI agents now serve 150+ enterprise customers including DHL, Ryder, Werner, and Schneider, automating millions of voice minutes and hundreds of thousands of emails annually, reducing appointment scheduling from a week to under 30 minutes and delivering collections ROI exceeding 100x.
Pallet
Pallet is a San Francisco AI startup building an 'AI workforce' for the logistics industry. Its flagship product, CoPallet, automates back-office freight workflows - order entry, quoting, document parsing, portal updates - that have historically required armies of human operators, working inside systems like McLeod, Revenova, Turvo and even legacy AS400 stacks. In 2026 it added Atlas, a data-intelligence layer that surfaces hidden revenue opportunities across a logistics network.
Justin Hall
Justin Hall is Co-Founder and Chief Commercial Officer of Augment, a San Francisco-based AI startup building 'Augie' — an AI teammate purpose-built for logistics operations. With 25 years spent founding, scaling, and selling logistics companies, Hall has held executive roles at YRC Worldwide (a $5B LTL carrier), PRIMO Logistics, and his own firm Logistics Planning Services before it was acquired by GlobalTranz. At Augment, he helped raise $110M in under six months — a $25M seed round in early 2025 and an $85M Series A in September 2025 — to automate complex freight workflows end-to-end. Outside of logistics, Hall founded Change Starts with Me, a nonprofit supporting BIPOC founders and underserved communities in the Twin Cities.
Vimaan
Vimaan is a Silicon Valley computer vision and AI company that gives warehouses a 100% accurate, real-time view of their inventory. Using cameras, sensors, and proprietary algorithms, Vimaan automates receiving, put-away, cycle counting, picking, order validation, and shipping for 3PLs, brands, and retailers.
SK Ganapathi
Dr. Srinivasan 'KG' Ganapathi is the founder and CEO of Vimaan Robotics, a Silicon Valley AI company deploying computer vision and machine learning to bring 100% inventory accuracy to warehouses. A serial entrepreneur with nearly 50 patents spanning magnetic recording, MEMS sensors, and supply chain digitization, Ganapathi previously founded Fidelica Microsystems (acquired by Lenovo) and Verreon Inc. (acquired by Qualcomm). With Vimaan, he is transforming how the world's largest 3PLs, retailers, and Fortune 10 companies track goods from dock to shelf - and became the first computer vision startup to receive investment from Amazon's $1 billion Industrial Innovation Fund.