Built from scratch.
Backed by results.
Umair Azam runs Pakistan's most comprehensive cloud implementation business. Integration Xperts holds Oracle, SAP Gold Partner, and Salesforce Value-Added Reseller status simultaneously - a combination almost nobody in the country has managed. The firm he founded in December 2016 now employs 180+ people, operates across five countries, counts Coca-Cola, Engro Corp, HBL, and K-Electric among its clients, and is on track for a public listing by 2027.
None of this happened by accident. Umair spent 12 years inside two of the world's biggest enterprise technology companies before he ever launched his own. Oracle taught him how enterprise software gets sold. Avaya taught him how to run a country operation. Inbox Business Technologies, where he served as COO, showed him what a regional IT services firm looks like from the inside. When he finally went out on his own, he was not guessing. He was executing a playbook he had spent a decade learning to write.
Pakistan can easily double IT exports in a year or two by developing an efficient and integrated strategy with the support of the private sector and through its proper and timely execution.
- Umair Azam, CEO Integration XpertsThe Education That Travels
A computer science degree from the University of Central England in Birmingham gave Umair something rare in Pakistan's enterprise software world: direct exposure to how IT services are structured and sold in a Western market. He came back with a calibrated sense of what clients expect and what execution actually requires. That international frame of reference shows up in how Integration Xperts runs its projects and why it keeps winning repeat business.
After graduating, he joined Arwen Tech, a small Pakistani firm, before Oracle came calling. As Senior Channel Sales Manager for SAGE West at Oracle Corporation, he built the relationships and technical fluency that would later underpin his own firm's Oracle practice. When Avaya poached him as Country Manager for Pakistan and Afghanistan, he stepped into a different kind of challenge: building a market from scratch, managing a P&L, dealing with government and enterprise buyers simultaneously. He did that for almost four years.
The Company No One Else Would Build
When Umair founded Integration Xperts, the pitch was not complicated. Pakistan's large enterprises needed help implementing the big ERP and cloud platforms, but nobody was doing it at scale with proper certifications and trained delivery teams. He saw the gap. He filled it. Within his first year, he became the country's first Salesforce Value-Added Reseller. The Oracle partnership followed. SAP Gold Partner status came later - placing Integration Xperts in rarefied territory.
By 2018, he was deploying Oracle Cloud HCM at Atlas Batteries, part of the storied Shirazi business empire. The work was good. The relationship was better. In December 2020, Atlas Group invested a seven-figure USD sum into Integration Xperts. The client had become a backer. It is a story Umair tells with quiet satisfaction: the best fundraising, like the best sales, comes from doing excellent work and letting the relationship do the rest.
We produce almost 25,000 IT graduates every year, but unfortunately, due to the lack of required skills, just 10% get employed.
- Umair AzamThe Talent Problem He Decided to Own
Pakistan produces 25,000 IT graduates annually. Ten percent find work in the field. That ratio offends Umair's sense of practical logic. Rather than filing complaints, he built solutions. Integration Xperts launched the Future Leader Programme - an in-house track that takes fresh graduates and gives them hands-on training in the platforms the market actually uses. Certifications in Oracle, SAP, Salesforce, ServiceNow, AWS, and Microsoft Azure. Real project exposure. A pipeline into an actual employer.
The ambition scaled beyond his own company. Partnering with AshreiTech, he helped establish what is claimed to be Pakistan's largest IT Academy at the National Aerospace Science and Technology Park, targeting 25,000 trainees per year. The number is not a typo. It matches the volume of underemployed graduates entering the market annually. That is not a coincidence - it is a systems-level response to a systems-level problem.
Integration Xperts also developed proprietary technology: Elec.Tree, an electrical utility asset monitoring solution, and SenseR, an AI-powered video analytics platform. The move signals an evolution from pure services firm to a company with intellectual property - a strategic shift that matters enormously for long-term valuation, especially ahead of a planned public listing.
The IPO Ambition
In June 2023, Umair signed a strategic partnership with AshreiTech, which committed to taking a minority stake in Integration Xperts as part of a co-expansion into the US, Saudi Arabia, Middle East, and European markets. The same year, his firm won the SAP Runner-Up Best Transformation Program Award and put Oracle Fusion Cloud ERP live at Tata Textile Mills, one of Pakistan's flagship textile conglomerates.
The IPO target is 2027 on the Pakistan Stock Exchange. The stated use of capital: international acquisitions. Umair has been explicit that he wants Integration Xperts to be a global IT services firm, not a well-regarded regional player. The language is different from what most Pakistani tech executives say in interviews. It is also backed by a track record that makes the ambition at least plausible.
He sits on the board of the Pakistan and UAE Business Council at FPCCI. He advises iSTOC, a point-of-care diagnostics startup integrating mobile, machine vision, and cloud. He founded Innovative Healthcare Systems. The portfolio of interests maps an executive who does not separate his personal intellectual curiosity from his commercial agenda.
AI and ML can unlock new possibilities and revolutionise how we live, work, and solve problems. Embracing their potential is no longer just an option.
- Umair AzamWhat He Gets Blunt About
Speaking to Business Recorder and Express Tribune over the years, Umair has not been diplomatic about Pakistan's internet disruption problems - calling them a direct threat to the country's IT export ambitions. He has said publicly that achieving $10-15 billion in annual IT exports would be difficult without stable infrastructure. He does not dress up bad news as a temporary inconvenience. That candor is either unusual or unusual enough to be worth noting.
He is equally direct on policy execution. "MoUs are a good omen for the industry, however, it is very important to follow up on the agreements." In a country where memoranda of understanding tend to be performative rather than operational, that observation cuts with precision. He has been saying versions of it for years, and the fact that he keeps saying it suggests neither resignation nor cynicism - just a refusal to pretend the problem has been fixed.
Outside work, Umair golfs and cycles. He is a cricket follower. He represented Integration Xperts at LEAP 2023 in Riyadh, one of the world's largest technology conferences, and has spoken at the CxO Global Digital Summit and CxO Business Lounge forums. He was discussing the metaverse's business implications in Pakistan's trade media before most of his peers had used the word. That is not prescience so much as professional discipline: staying current enough to have a view before the conversation catches up.
The Integration Xperts Core
The company's stated values - Integrity, Collaboration, People, Agility, Excellence - are the usual list. What gives them texture is the execution record. Oracle Fusion Cloud ERP deployments at major conglomerates. SAP S/4HANA implementations. Salesforce rollouts across retail and banking. Clients including Khaadi, JS Bank, MCB, UBL, K-Electric, Jazz, and Chase Up. The diversity of the client list maps the genuine breadth of the practice. That is not a list built by a narrow boutique.
Integration Xperts has expanded into the Middle East under the IX Technologies brand. A country manager presence in the UAE. A presence in Malaysia and Australia. The firm's five-country footprint is not marketing copy - it is where the work is actually being delivered. For a company less than a decade old, that geographic spread is the result of deliberate client-led expansion rather than speculative office openings.
Umair Azam built a company that Pakistan needed, trained the workforce to staff it, secured the certifications to win the contracts, turned a client into an investor, and is now preparing to take the whole thing public. That is a coherent story told over nine years of operational choices. The IPO will just be the next chapter.