loyalty-programs
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Stakeholder Labs wants to know who owns you
Your customers have names. Your shareholders often arrive as a spreadsheet. Stakeholder Labs is building a business around closing that gap - with verification software, loyalty programs, and a microphone.
JWA Group knows the ad is only the beginning
A grill giveaway, a cereal box and a basketball loyalty program reveal what this Ontario agency sells: a reason for customers to take the next step.
tiket.com Wants to Book Your Trip. And Keep You After It.
The Indonesian travel company nearly ran out of reasons to stay open. Its next act connects flights, family weekends and everyday shopping - with a sharper promise when plans go wrong.
Prezzee lets you give the gift. They pick the present.
The Sydney company turned the forgotten gift card into a digital choice of shops. Now the same idea powers employee rewards, customer incentives and a push into payments.
Antavo Wants to Make the Loyalty Card Feel Less Like Homework
The London scaleup powers points, tiers, prize wheels and perks for brands from KFC to Hyatt. Its real pitch is less visible: let marketers change a global loyalty program without waiting in engineering's queue.
How KFC Canada Turns Weird Side Quests Into a Growth Strategy
The chicken chain’s Canadian playbook is equal parts local sourcing, pop-culture mischief and operational discipline. Now it is putting C$30 million behind a bigger question: can a bucket brand own the afternoon drink run?
The Receipt Pivot Every Founder Should Study: How Fetch Built a $700 Million Ad Machine After Its First Product Failed
Fetch’s first checkout product depended on grocers and crawled. Its second asked shoppers for one tiny habit - photograph the receipt - and turned the paper trail into rewards for consumers, proof for advertisers and a profitable business with a reported $700 million gross revenue run rate.
The Restaurant App That Pays You to Eat - and Charges Only When the Table Fills
Restaurants cannot save tonight's empty table for tomorrow. Seated built a marketplace around that perishable inventory - then survived the shutdown that made every table empty at once.
The Startup That Turns Your Idle Credit Card Points Into a Business Class Seat
Adam Morvitz spent years booking other people's dream flights by hand. point.me is his attempt to fit a decade of points obsession into a search box - and to make banks pay for it.
The Pet Store That Followed Ukraine West - Then Doubled in Size
MasterZoo lost access to most of its stores when Russia's full-scale invasion began. It answered by moving with its customers, rebuilding its logistics and growing from a regional chain into a national pet-care system.
Yotpo Bet on Everything. Then It Chose Trust.
The e-commerce software company spent years assembling an all-in-one retention suite. Now it is making a narrower wager: that authentic reviews, useful rewards and the data beneath them will matter even more when shoppers ask AI what to buy.
The Smoothie Chain That Quietly Became a $1.5 Billion Food Business
Tropical Smoothie Cafe built a national franchise by treating the smoothie as an invitation, not the whole meal. Now 1,700 cafes, a serious food business and a fast-growing loyalty program reveal what the brand was blending all along.
The Restaurant Empire That Refuses to Look Like a Chain
For 55 years, Lettuce Entertain You has scaled restaurants without sanding off their personalities. Its real product is a partnership system that lets dozens of distinct ideas share one very large back office.
Caesars Is a Loyalty Machine Dressed Like a Casino Empire
The marble, neon and sportsbooks get the attention. The real engine is Caesars Rewards - a shared currency designed to turn a weekend guest into a customer everywhere Caesars operates.
Accor
Accor began with a roadside Novotel and grew into a 45-brand hospitality system. Its most valuable room may now be the one it never owns.
Rush Street Interactive
The Chicago operator behind BetRivers turned a casino-floor pedigree into a $1.1 billion online betting business - and it did it while most of its rivals were still burning cash to buy customers.
Sephora
Sephora took beauty out from behind the counter and turned discovery into an operating system - part store, part laboratory, part media channel. Now the LVMH-owned retailer is using loyalty, technology and global reach to decide what prestige beauty looks like next.
Domino's
The world’s largest pizza company has spent 65 years turning a simple dinner into a system - one built from franchisees, dough factories, delivery routes and a checkout screen that remembers what you crave.
McDonald's
The Golden Arches sell burgers, but the durable product is a system - franchise economics, high-traffic real estate, supply-chain discipline and a loyalty app now used by nearly 210 million active customers.
Hertz
Hertz made its name handing travelers a set of keys. Its next act is about everything around the car - buying it well, keeping it moving, selling it smartly and, increasingly, running fleets for machines and people alike.
IHG Hotels & Resorts
IHG looks like a hotel company from the lobby. Behind the desk, it is a fee-driven platform connecting 21 brands, thousands of property owners and more than 160 million loyalty members - with very little real estate on its own balance sheet.
Resal
Resal is a Saudi digital gifting, rewards, and loyalty platform based in Jeddah. Founded in 2016, it connects merchants, businesses, and individuals through a single ecosystem that issues and manages digital gift cards, prepaid cards, loyalty points, and vouchers. Originally launched as a flower-and-gift delivery app, Resal pivoted in 2021 into a full B2B rewards and loyalty infrastructure company, and now serves more than 1.5 million users and over 1,000 organizations, working with 400+ retailers such as Jarir, Amazon, Noon, and Landmark Group across Saudi Arabia, the UAE, Bahrain, and Kuwait.
AppCard, Inc.
AppCard is a New York-based loyalty marketing and shopper analytics platform built for independent grocers and multi-location retailers. It captures SKU-level purchase data at the point of sale, then uses machine learning to deliver personalized offers, digital coupons and automated campaigns that help brick-and-mortar stores retain customers and grow sales. Founded in 2011 by ICQ co-founder Yair Goldfinger, the company serves thousands of independent grocers reaching tens of millions of shoppers, and has expanded into co-branded payment cards.
Colavo Ground
Colavo Ground is a Seoul-founded software company behind ColavoSalon, a free mobile-first CRM and booking platform for independent beauty professionals and salons. It bundles online booking, an appointment calendar, automated multi-channel reminders, loyalty and package tools, staff commissions and sales analytics into one app, aiming to cut no-shows and improve client retention. Colavo says it is used by well over 100,000 beauty pros across dozens of countries, and has raised roughly $3.77M, with a Series A round in 2021.
Hang
Hang is a New York-based software company building an AI-powered marketing and loyalty platform for consumer brands. Marketed as 'the autonomous marketing system,' Hang replaces static points programs with personalized, gamified rewards - branded minigames, dynamic quests and 1:1 offers - alongside self-cleaning customer data, smart segments and AI-driven campaigns. It launched in 2022 as an NFT-powered membership platform backed by a $16M Series A from Paradigm, then repositioned around AI and now serves restaurant, beauty, apparel and e-commerce brands such as Just Salad, Jeni's, Boba Guys and Hattie B's.
Rinsed
Rinsed is a New York-based vertical SaaS company that builds a customer relationship management (CRM) platform purpose-built for the car wash industry. It plugs into a wash's existing point-of-sale hardware and helps operators grow and retain unlimited-wash membership subscriptions through automated email and text marketing, online sign-ups, churn-reduction tools, salesperson coaching, and business analytics. Founded in 2019 and backed by Founders Fund, Bedrock Capital, VMG Technology and Y Combinator, Rinsed serves more than 3,000 car washes across the U.S. and Canada.
Lava.ai
Lava.ai is a San Francisco software company that runs a Realtime AI customer-engagement platform for sports teams, live-event venues, retailers and large enterprises. Its engine ties together ticketing, point-of-sale, mobile wallets, apps, parking and live game feeds through 250+ integrations, then uses AI to deliver personalized offers, membership perks, stored-value rewards and clienteling 'in the moment.' Co-founded by TIBCO founder Vivek Ranadive and former TIBCO executive Wen Miao, Lava counts more than 50 franchises and brands - including the NBA, Real Madrid, the LA Rams and the Cleveland Browns - among its users.
Blizzfull
Blizzfull is a Glendale, California restaurant technology company that bundles online ordering, POS, self-service kiosks, kitchen screens, branded websites and apps, marketing, and loyalty into one AI-powered platform. Founded in 2012 by web developers Adam Dougherty and Zach Zurn, it charges restaurants a flat monthly fee and takes 0% commission on direct orders, positioning itself against third-party delivery apps that take up to 30%. Blizzfull's pitch is that independent restaurants should own their customers, their data, and their revenue, and it says it powers more than 1,000 restaurants nationwide.
YEBO
YEBO is a Los Angeles Web3 company building no-code tools that let brands and creators design 3D virtual stores and launch interoperable NFT rewards and loyalty programs. Its stated mission is to bring people into Web3 by letting them create their own digital assets - buildings, stores, products - that can move freely from one Web3 environment to another. Founded in 2013 and later repositioned around blockchain rewards, YEBO is led by serial entrepreneur and Bitvore co-founder David Mandel.
John Paul
John Paul is a Paris-based premium concierge and customer-loyalty company that operates white-label services for luxury brands and enterprises. Founded in 2007-2008 by David Amsellem, it pairs human concierges with a proprietary CRM platform to manage the relationships brands have with their most valuable clients and employees. After merging with US rival LesConcierges in 2015, it was acquired by AccorHotels in 2016 and now runs as a business accelerator inside the Accor group, serving clients such as Visa, Hyundai, Orange and luxury houses across automotive, finance, fashion and travel.