Spencer Applegate is a technology operator and investor who built three software companies before becoming Vice President of Strategy & Business Operations and Chief of Staff to the CEO at Gainsight, the leading customer success platform. With a foundation in nuclear engineering from Georgia Tech and an MBA from Harvard Business School, he has moved fluidly between founding startups (Verusen, REscour, PainTheory), deploying capital at growth and buyout funds (M33 Growth, Pacific Lake Partners, Vector Capital), and now running strategy at a $1.25B enterprise SaaS company in San Francisco.
Nick Bonfiglio is the CEO and Co-Founder of Syncari, a platform pioneering Agentic Master Data Management for enterprise AI initiatives. With 28+ years in enterprise software, he shaped product strategy at Marketo (acquired by Adobe) as EVP of Global Product, co-founded Aptrinsic (acquired by Gainsight as Gainsight PX), and now leads Syncari through a $45M total funding journey to help Fortune 1000 companies build trusted, AI-ready data foundations. A co-author of 'Mastering Product Experience in SaaS,' Nick has been a driving force behind emerging enterprise disciplines like RevOps, Marketing Ops, and Customer Success Ops.
Nick Mehta co-founded Gainsight in 2013 and spent 13 years as CEO building the defining customer success platform - growing it from a startup into a $1.1 billion unicorn acquired by Vista Equity Partners, and in the process creating an entirely new job category of Customer Success Manager now held by hundreds of thousands of professionals worldwide. A Harvard-educated biochemist turned serial entrepreneur with a penchant for Taylor Swift parody rap videos, he stepped down as CEO in August 2025 to make way for his hand-picked successor while continuing on the board.