Devasena Rajamohan is Corporate Vice President of Dynamics 365 Customer Experience Applications at Microsoft, leading global teams of product managers, engineers, and data scientists driving innovation across Customer Insights, Sales, Customer Service, and Copilot. With a career spanning over two decades in enterprise CRM and cloud software—including senior leadership at SAP and early engineering roles at TATA Infotech—she has shaped how large organizations deliver AI-powered customer engagement. Under her leadership, Microsoft earned recognition as a Leader in both the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center and The Forrester Wave Customer Service Solutions Q1 2026.
Marvin (legally Equafin Inc., operating as HeyMarvin) is an AI-native customer insights platform that helps product, design, and research teams capture interviews, analyze qualitative data, and turn scattered customer feedback into a searchable, shareable repository.
Prayag Narula is the Co-Founder and CEO of Marvin (HeyMarvin), an AI-native customer insights platform that centralizes, analyzes, and shares qualitative research data for product and UX teams. A researcher-turned-entrepreneur, he previously co-founded LeadGenius (Y Combinator W2011), which raised over $30 million and grew to hundreds of employees before he stepped down to return to his roots in user-centric design. With a graduate research background spanning UC Berkeley's School of Information and Helsinki's Ubiquitous Interaction Group, Narula built Marvin alongside his brother Chirag Narula in 2020 — this time with AI baked in from the ground up. The platform now serves 4,000+ teams and 13,000+ users, including 10 Fortune 100 companies.