Breaking
EST. 1992 - Quincy, Massachusetts workwear retailer BOOT TRADE - thousands of used boots donated across 12 states BRANDS - Carhartt, Dickies, Timberland PRO, Cherokee & more OCT 2025 - new financing backs footwear, e-commerce & B2B focus ~$38.7M revenue - ~120 employees EST. 1992 - Quincy, Massachusetts workwear retailer BOOT TRADE - thousands of used boots donated across 12 states BRANDS - Carhartt, Dickies, Timberland PRO, Cherokee & more OCT 2025 - new financing backs footwear, e-commerce & B2B focus ~$38.7M revenue - ~120 employees
Company Profile / Retail & Apparel

Work 'N Gear

The store where a jobsite and a hospital ward shop from the same rack - work boots, hi-vis, scrubs and the durable brands working people actually trust.

Workwear Work Boots Healthcare Scrubs Safety Gear E-commerce & B2B
Work 'N Gear company logo
The Work 'N Gear wordmark - a 30-year-old New England retailer that dresses the people who build, fix and heal, photographed against the brand's working yellow.
The Dispatch

Clothes as equipment, not fashion

There is a whole economy of people whose clothing is a tool. The framer whose knees hit concrete all day. The lineman in a hi-vis jacket that has to be seen from a moving truck. The night-shift nurse on her feet for twelve hours in shoes that cannot slip. For more than three decades, Work 'N Gear has built a business around exactly these customers - the ones for whom a torn seam or a failed boot is not an inconvenience but a lost shift, or worse.

Headquartered in Quincy, Massachusetts, Work 'N Gear is a specialty retailer of workwear, work footwear and healthcare apparel. It is not a fashion label and does not pretend to be. What it sells is durability and trust: racks of Carhartt and Dickies, walls of Timberland PRO and Wolverine boots, and a full healthcare department of scrubs and non-slip shoes from names like Cherokee and Landau. The company has described itself as one of the largest retail chains in the United States built specifically around work apparel and footwear.

The pitch is refreshingly narrow. Most apparel retailers chase trend cycles and seasonal color stories. Work 'N Gear chases something steadier - the two enormous, permanent workforces that keep everything else running: the trades and healthcare. Both wear uniforms. Both start before dawn. Neither can call in a wardrobe malfunction. Serving them well, year after year, is the entire strategy.

By the Numbers

The business at a glance

1992
Founded
~26
Retail stores (2025)
~$38.7M
Annual revenue
~120
Employees
Who It Serves

Two uniforms, one customer

Look at Work 'N Gear's two big departments and they seem unrelated. On one side: steel-toe boots, insulated bibs, flame-resistant shirts and high-visibility jackets for construction, industrial, utility and warehouse crews. On the other: medical scrubs, lab coats, diagnostic tools and non-slip healthcare shoes for nurses, doctors and dental staff. Different colors, different aisles, different catalog pages.

But the customer underneath is remarkably similar. Both are on their feet all day. Both need clothing that survives repeated industrial laundering. Both care more about how a garment performs at hour eleven than how it photographs. Work 'N Gear's insight - and it is a genuinely useful one - is that the tradesperson and the healthcare worker are, commercially, the same shopper wearing different problems. Solve for durability, comfort and safety, and you can serve them both from one brand.

The company reaches these customers three ways. Its brick-and-mortar stores, concentrated across the Northeast and Midwest, remain the heart of the business - a place to actually try on a boot before betting a workday on it. Its e-commerce site, built on Shopify, extends that reach nationally. And a growing business-to-business channel outfits whole crews and staffs, selling employers the uniforms and safety gear their teams are required to wear.

"We wanted a way to serve the less fortunate, and a boot trade seemed like the perfect solution to a big problem." - Anthony DiPaolo, who acquired Work 'N Gear in 2002
Products & Services

What's on the racks

Footwear

Work Boots & Shoes

Steel-toe and safety footwear from Timberland PRO, Wolverine, Caterpillar, KEEN Utility, Carolina, Chippewa and Skechers Work.

Apparel

Workwear

Work pants, shirts, jackets and outerwear from best-sellers Carhartt and Dickies, plus Red Kap, Riggs by Wrangler and Helly Hansen.

Healthcare

Scrubs & Medical

Scrubs, lab coats and non-slip nursing shoes from Cherokee, Landau and more - for nurses, doctors and dental professionals.

Safety

Hi-Vis & FR Gear

High-visibility clothing, flame-resistant shirts and protective safety gear for industrial, roadside and utility work.

Accessories

Medical Tools

Diagnostic tools, thermometers, medical watches and ID tags to round out a healthcare worker's kit.

Channels

Online & B2B

A Shopify e-commerce store plus business-to-business outfitting programs that dress entire crews and staffs.

Brands you'll find in store
CarharttDickiesTimberland PRO WolverineCaterpillarKEEN Utility CarolinaChippewaSkechers Work Red KapRiggs by WranglerHelly Hansen CherokeeLandau
The Boot Trade

A trade-in that keeps someone warm

Here is the idea worth stealing. Bring your worn-out work boots into Work 'N Gear and you get store credit toward a new pair. The old boots do not go in a dumpster - before winter hits the northern states, they are cleaned up and given to people experiencing homelessness.

The program, championed by former owner Anthony DiPaolo, has redistributed thousands of pairs of gently worn boots across a dozen states. It is a rare thing in retail: a promotion and a donation drive that are the same transaction. Good margins and good deeds, sharing one storefront.

12
States reached
1000s
Pairs donated to people in need
Business Model & Expertise

Omnichannel, on purpose

Work 'N Gear is a multi-brand specialty retailer: it curates and sells third-party workwear, footwear and healthcare apparel rather than manufacturing its own. Revenue - historically north of $40 million a year, more recently around $38.7 million - flows from three channels working together: physical stores, e-commerce and B2B. The expertise is not in making the garments but in knowing exactly which ones survive real work, and in helping a customer find the right fit for their specific trade.

That knowledge is the moat. A big-box aisle can stock a boot; it cannot always tell you which boot holds up on a roofing job versus a hospital floor. Three decades of serving the same two workforces have given Work 'N Gear a merchandising instinct that is hard to replicate - the difference between a store that sells clothes and a store that outfits a profession.

2025: A Reset

Getting smaller to get stronger

In October 2025, after two unprofitable years, Work 'N Gear moved to right-size the business. It secured new financing from Black Feather Capital to support a court-supervised restructuring, narrowed its footprint to roughly 26 stores from a peak of nearly 40, and refocused on its core: footwear, workwear, and its growing e-commerce and B2B channels.

"While it has been challenging to reduce our store count and right-size the business after two consecutive unprofitable years, this financing marks an important step forward." - Larry Nusbaum, President

It is an unglamorous kind of strategy, and an honest one. Not every retail story is about adding stores. Sometimes the sharper move is to shrink where the numbers do not work and double down where the customer relationship is strongest - in this case, the boots, the workwear, and the online and business channels that can reach a jobsite three states from the nearest storefront.

Timeline

Three decades on the clock

1992

Work 'N Gear founded

The workwear and healthcare apparel retailer is established in Massachusetts.

2002

Acquired by Anthony DiPaolo

DiPaolo purchases the chain from Casual Male Corporation and grows it across the region.

2010s

Expansion & the Boot Trade

The chain grows past 40 stores and launches its boot-donation program across a dozen states.

2023

Digital & healthcare focus

Work 'N Gear leans into scrubs, medical footwear and its Shopify e-commerce store.

2025

Restructuring & refocus

New financing from Black Feather Capital backs a leaner ~26-store footprint and a push into e-commerce and B2B.

Frequently Asked

Good questions

What does Work 'N Gear sell?

Work boots and shoes, workwear apparel, high-visibility and flame-resistant safety gear, and healthcare apparel like scrubs, lab coats and medical accessories.

Where is Work 'N Gear located?

It is headquartered in Quincy, Massachusetts, and operates retail stores across the Northeast and Midwest, plus a national online store.

What is the Boot Trade program?

A trade-in where customers turn in old work boots for store credit toward a new pair; the donated boots are given to people in need before winter.

Which brands does Work 'N Gear carry?

Trusted names including Carhartt, Dickies, Timberland PRO, Wolverine, Caterpillar, KEEN Utility, Red Kap, Riggs by Wrangler, Helly Hansen, Cherokee and Landau.

Who owns Work 'N Gear?

Businessman Anthony DiPaolo acquired the company from Casual Male Corporation in 2002; Larry Nusbaum serves as President.