process-automation
(22)
Cyret makes the expensive business of standing still harder to justify
An office move, missing installation discs and a crowded referral queue reveal the same problem: useful software can still leave people doing the carrying. Cyret sells the upgrades, integrations and automation that move the work along.
Bizagi and the expensive art of waiting for approval
A process map looks harmless until it starts moving money, documents and decisions. Bizagi turns those maps into working software - and makes the handoffs inside a company visible.
Sunflower Lab finds the money in the manual work
A lighting app, a warehouse dashboard, a hospital workflow: Sunflower Lab has built a business around the places where people keep doing what software could do. Its move into AI is most interesting when you follow the paperwork.
The Agency That Refused to Pick a Lane
Noble House Media Group built its business around a stubborn idea: the website, the ad, the review and the follow-up email are one problem. Its case studies show what happens when a small agency owns the whole chain.
Taskeater Outsourced the Clickwork - Then Outsourced Its Own Name
Taskeater made a business of the unglamorous work hiding behind fast-growing internet companies. Its bigger trick was recognizing when cheap hands were no longer a complete strategy.
David Crozier Is Selling AI With His Feet on the Ground
After decades explaining enterprise software at IBM and HPE, Appian's CMO has arrived at a useful doctrine for the AI age: begin with the work, keep the claims honest, and let customers tell you what matters.
Appian Survived the Dot-Com Bust. Now It Wants to Put AI on a Leash.
Appian began with a product nobody reliably paid for. Twenty-five years later, it is selling the unglamorous machinery that makes enterprise AI useful: processes, guardrails, and a place for humans to step in.
Laserfiche Turned the File Cabinet Into a Workflow - Now It Wants AI to Do the Filing
The Long Beach software veteran spent decades teaching institutions to stop passing paper. Its next trick is making contracts, invoices and case files answer questions - without letting governance become an afterthought.
The Company Behind the Gauge on the Wall
Dwyer Instruments has been making the little pressure gauges bolted to industrial walls since 1931. In 2022 it swallowed OMEGA Engineering - a company twice its public profile - and became a measurement conglomerate hiding in plain sight.
The Company Under the Cloud
AI may live in the cloud, but the cloud lives on switchgear, drives and control systems. ABB is the century-old engineering company turning the digital economy's appetite for power into an industrial growth story.
Nintex
It started as a plug-in that let office workers drag boxes into a workflow instead of begging IT for a script. Two decades and a shopping spree of acquisitions later, Nintex is betting its process platform can put AI agents to work without setting the whole building on fire.
Intense Technologies
A quiet Hyderabad software house has spent three decades building the plumbing behind your phone bill, your bank statement and your insurance onboarding - and selling it back to some of the world's largest companies.
Formstack
How a developer tired of building the same forms over and over turned a no-code side project into a workflow-automation company trusted by 25,000 organizations.
FlowX.AI
FlowX.AI is an AI-native platform that helps large banks, insurers and other regulated enterprises deploy production-grade AI agents on top of their existing legacy systems - without ripping out core infrastructure. Founded in 2021 by Ioan Iacob, Radu Cautis and Serban Chiricescu, the company pairs a Delaware headquarters with an engineering base in Bucharest, Romania. It offers 140+ ready-made agents across lending, onboarding, claims and compliance, and in 2023 raised a $35M Series A led by Dawn Capital - reported as Romania's largest Series A at the time.
Zingtree
Zingtree is a Palo Alto-based CX automation company that turns tangled customer-service procedures into clear, no-code decision trees and AI-guided workflows. Its platform helps enterprise support teams and their customers make faster, more accurate decisions - powering agent scripting, agent assist, and self-service across regulated industries like finance, insurance, and healthcare, where its rule-based, audit-ready approach keeps AI answers on-policy at scale.
Cogent Labs
Cogent Labs is a full-service software and AI studio that deploys practical, 'boring' AI automation for small and mid-size businesses - the kind that quietly removes repetitive manual work like data entry, status updates, and report generation. Founded by CEO Ehmad Zubair, the team blends web, mobile, and generative-AI engineering (Python, Django, React, React Native) with a fixed-price consulting model that maps a company's operations, prioritizes the highest-ROI automations, and ships production-ready workflows in weeks rather than six-month pilots.
Gumloop
Gumloop is a no-code AI automation platform that lets any employee build, deploy, and manage AI agents and workflows by dragging modular nodes onto a canvas. Where legacy tools like Zapier treat AI as one node among many, Gumloop makes AI orchestration the core primitive - connecting a company's internal data to leading AI models to complete complex, repetitive work. Founded in 2023 by McGill classmates Max Brodeur-Urbas and Rahul Behal, the company went through Y Combinator's Winter 2024 batch and raised a $50M Series B led by Benchmark in March 2026. It counts Shopify, Ramp, Gusto, Instacart, Samsara, and Opendoor among its customers.
Luminai
Luminai is an AI-native workflow automation platform built for the back office of American healthcare. It turns messy, unstructured inputs - faxes, chart notes, insurance forms - into structured data and then runs full administrative workflows like referral intake, patient registration, and denial appeals end to end, with a human in the loop and HIPAA/SOC 2 controls baked in. Founded in 2019 by Kesava Kirupa Dinakaran and Dmitry Dolgopolov, the company started life as customer-support RPA tool DigitalBrain, pivoted entirely into healthcare, and raised a $38M Series B in April 2026 led by Peak XV Partners, with Cleveland Clinic as a flagship partner.
Automation Anywhere
Automation Anywhere is a San Jose-based enterprise software company building agentic process automation - software bots and AI agents that handle the repetitive office work humans do not want to do. Its Automation 360 platform combines RPA, document AI, and generative-AI co-pilots to run end-to-end workflows for global enterprises across finance, healthcare, manufacturing, and the public sector.
Alessio Alionco
Alessio Alionco is the Brazilian-born founder and CEO of Pipefy, a San Francisco-based AI-driven process automation platform he built from scratch in 2015. A Lean Six Sigma Black Belt, Harvard OPM alumnus, and Endeavor Entrepreneur, he turned a front-row view of chaotic enterprise workflows into a company with 4,700+ deployed AI agents, partnerships with Accenture, and over $225M in total funding. His prior venture, Acessozero, grew to 1 million users before being acquired by Brazilian local-search giant Apontador in 2012 - a deal that planted the seeds for Pipefy.
Avinash Misra
Avinash Misra is the CEO and co-founder of Skan AI, a Menlo Park-based enterprise AI company pioneering process intelligence and agentic automation. A serial entrepreneur who graduated from IIT Kanpur, he previously co-founded Endeavour Software Technologies — acquired by Genpact in 2015 — before launching Skan in 2018 with longtime partner Manish Garg. Skan has raised $54M in total funding, landed on the 2025 Deloitte Technology Fast 500, and launched the Agentic Ontology of Work (AOW) — a first-of-its-kind semantic framework for human-AI collaboration — positioning the company as the context infrastructure layer for the enterprise AI era.
Pipefy
Pipefy is an AI-powered, no-code business process automation platform that lets non-developers in finance, HR, procurement, IT and customer service design, run and govern complex workflows. Founded in 2015 by Alessio Alionco in Curitiba, Brazil and now headquartered in San Francisco, it serves thousands of corporate customers in 150+ countries.