His grandfather sold sweets. His father ran a business. And at 13, Shrey Sharma was already watching carefully, picking up instincts most people don't develop until their 30s. By 19, he had a YouTube channel, a training company, and a Salesforce certification - all at the same time, all from Jaipur. He wasn't waiting for permission.
The story of Salesforce Hulk starts not with a big funding round or a Silicon Valley intro, but with a gap. When Shrey started learning Salesforce in college, he couldn't find a single tutorial made by someone who sounded like him. The ecosystem was there. The Indian developer talent was there. The bridge wasn't. So he built it. S2 Labs became Rajasthan's first Salesforce training institute, and the "Salesforce Hulk" YouTube channel gave tens of thousands of developers a voice that matched their own. He trained over 100,000 professionals - more students than most universities touch in a decade.
Then came Cyntexa. The year was 2018. The venue: a residential basement. The founding team: five college friends. The capital: minimal. The ambition: anything but. Shrey had watched the consulting world long enough to know the gap between what clients needed and what big firms delivered. He believed a bootstrapped, young, hungry team from Jaipur could outwork and out-think entrenched players - and he was right.
Inside 18 months, Cyntexa went from 5 people to 100+. Revenue multiplied eightfold. Within six years, the headcount crossed 400 and annual revenue passed $83 million - all without a single venture capital check. The 200% year-over-year growth rate became the company's quiet boast. What made it work? Shrey points to one thing above all: he stopped trying to do everything himself. "The key to success is not doing everything myself," he said, and built a team that could run without him in every room.
Today Cyntexa operates across the US, UK, UAE, Australia, Singapore, and India - a top-tier Salesforce and ServiceNow consulting partner with Fortune 500 clients and a growing practice in Agentforce and AI agent implementation. In early 2026, Shrey wrote that 89% of companies will get Agentforce wrong. His firm is built to serve the other 11%.
The man who turned down MNC job offers to teach Salesforce in Jaipur now runs offices in San Francisco. His goal hasn't changed: make location irrelevant for talented people. The basement is long gone. The dream it held is still running.