ProfileJanet ConningBäckerhaus Veit chief marketing officerToronto to MississaugaMarketing meets product development

Person / Executive / Food production

Janet Conning Makes the Business Case for Better Bread

At Bäckerhaus Veit, Janet Conning works where old-world baking meets the modern deli case. Her public comments reveal a marketer focused on the small product decisions - from slice size to half-loaf formats - that turn craft into a useful customer proposition.

A loaf can look simple from the other side of the deli glass. For Janet Conning, it arrives with a longer list of questions. What shape is the slice? How much sandwich can it carry? How does a store present it? How much should a household buy if freshness is part of the promise? Her answers are unusually concrete. Rye, sourdough and multigrain breads bring a rustic appearance. A free-form loaf or boule can create a larger surface for proteins, sauces and cheese. A half loaf can help someone reach the last slice while the bread is still at its best.

Those details form the clearest public portrait of Conning, a Toronto-based food-industry executive whose career connects foodservice marketing, general management and product development. She is listed as chief marketing officer of Bäckerhaus Veit, the Mississauga producer of European-style breads, rolls, buns and soft pretzels. Before that, public professional records place her in senior foodservice marketing at Canada Bread Company and Wholesome Harvest Baking. Her working world stretches from the production floor to a buyer's assortment plan and from the deli counter to the plate.

24years of professional experience reported in a public company directory
3linked disciplines: marketing, product development and general management
2000-02years at Ivey Business School at Western University

The useful inch of crust

In 2021, when Conning was identified as Bäckerhaus Veit's senior vice president of marketing and product development, she described premium deli bread without leaning on the word premium alone. She started with recognizable varieties and moved quickly to geometry. A rustic loaf gives the sandwich maker more room. More room supports a different build: meat, cheese, sauce and a broader eating experience. The form of the loaf becomes part of the menu.

“These breads may be free-form, like a sliced deli loaf or boule, with a larger slice creating more surface to add premium proteins, sauces and cheese for an upscale sandwich.”Janet Conning, 2021

It is product language with several audiences packed inside it. A shopper can picture the sandwich. A deli manager can picture the build. A retailer can see why the bread belongs near the counter rather than disappearing into the packaged-bread aisle. The baker's decision about shape travels through each of those contexts. Conning makes that trip visible.

This kind of specificity matters in a category that nearly everyone already understands. Bread needs no introduction, but familiarity can flatten differences. A general claim about quality has little work to do. A description of crust, interior, slice area and use gives the claim a job. It turns production characteristics into a reason to choose, stock or serve the product.

The translation chain

Baker's choiceSmall batches, loaf shape, leavening, stone-hearth process
Operator's useThaw, display, slice, build and serve across retail or foodservice
Eater's benefitFreshness, texture and enough surface for the intended meal
A practical marketing chain: explain how the production decision survives all the way to the plate.

The last slice problem

Conning's other memorable example is smaller in size and larger in implication. Bäckerhaus Veit offered an eight-slice, half-loaf format for deli loaves and traditional wide-loaf sandwiches. Her explanation centered on the usable life of the bread. The portion was designed so the consumer could enjoy it at its freshest.

That phrasing puts attention on the end of the package. A full loaf may look like more value at purchase, but quality is judged again every time the bag is opened. The final slice participates in the brand experience as much as the first. Matching quantity to the pace of eating can therefore support the same quality position as flour choice or baking method.

The stealable idea

Design the package around the moment quality usually begins to fail. The right amount can be a feature.

The lesson is especially tidy because it joins product development and marketing without a seam. The package is the proposition. It does not require a separate story about convenience or waste to become legible. Eight slices tell the story through use. Conning's public roles have repeatedly placed her near this junction, where the physical product and the commercial explanation are built together.

A career inside the bakery aisle

Conning's available career record begins with business education. She attended Ivey Business School at Western University from 2000 to 2002. An earlier public professional profile says she graduated with distinction. The same record connects her to Canada Bread Company and Wholesome Harvest Baking, divisions associated with the large Canadian baking business. A company directory identified her there as senior director of foodservice marketing.

That role sits close to the customer but far beyond consumer advertising. Foodservice bread has to work for distributors, kitchen teams, menu planners and diners. It must arrive in a usable format, perform predictably and support the meal built around it. The marketer needs to understand the chain, not only the person taking the first bite.

Ivey Business School at Western University
Senior foodservice marketing work at Canada Bread and Wholesome Harvest Baking
Senior vice president of marketing and product development at Bäckerhaus Veit
Chief marketing officer on Bäckerhaus Veit's executive team

At Bäckerhaus Veit, her published title in 2021 widened the frame to include product development. Today, the company and business directories list her as chief marketing officer. Her own short public description pairs two identities: passionate marketer and general manager. The pairing fits the work on display. Brand, assortment, production capability and customer use are treated as parts of the same operating question.

Tradition with a delivery date

Bäckerhaus Veit traces its Canadian origin to 1987, when Sabine Veit brought her family's German breadmaking experience to North America and opened a retail bakery. The company now supplies retail and foodservice customers across North America. It describes a process built around European techniques, small batches, naturally leavened bread, bromate-free flour and stone-hearth ovens.

Growth has added new chapters around that original proposition. An investment firm acquired the bakery in 2018. The company added Prop & Peller, a Bavarian-style soft pretzel business, in 2019. Another investment firm acquired Bäckerhaus Veit in January 2023. Across that period, the bakery expanded products and distribution, introduced new branding and packaging, and invested in production capacity. Conning's leadership spans the brand-facing side of a company carrying traditional methods through modern ownership, equipment and sales channels.

The tension is useful. Tradition can be treated as a fixed origin story, but a food manufacturer has to repeat it every day under current conditions. Recipes meet certifications. Small-batch language meets production schedules. A stone hearth meets a frozen supply chain. The marketing is credible only when those pieces agree.

“We offer a half loaf format ... to allow the consumer to enjoy the bread at its freshest throughout its usable life.”Janet Conning, 2021

Credentials that become product choices

Conning has also pointed to Bäckerhaus Veit's kosher and vegan manufacturing. Those certifications extend the number of customers and eating occasions the product can serve. In a business-to-business setting, they are also operational facts. A buyer needs to know what fits the menu, the institution or the store's requirements. The feature matters because it changes eligibility, not because it decorates a campaign.

Bäckerhaus Veit has repeatedly appeared in Canada's Best Managed Companies program and reached Platinum Club standing, a designation for businesses that maintain recognition for at least seven years. Conning reposted a leadership message marking another Platinum recognition. The program examines strategy, capabilities and innovation, culture and commitment, governance and financial performance. It is a company award, and the language around it emphasizes a team. That collective frame is consistent with a manufacturing business where the brand promise depends on bakers, product developers, quality teams, sales staff and operations moving together.

A marketer who leaves the bread visible

Conning keeps a relatively narrow public profile. What is available is professional and product-centered: roles, education, a brief self-description, company activity and a handful of trade comments. The restraint has an interesting effect. It leaves the bread in the foreground.

From those comments, a consistent working method appears. Begin with the physical truth of the product. Name the use case. Explain the benefit in language that can travel from a development meeting to a sales conversation to a customer's kitchen. Do not ask tradition to carry the entire argument. Show what the slice can do.

The method applies well beyond baking. Any familiar category can become vague when every competitor uses the same adjectives. Specificity restores contrast. A half loaf has a count. A boule has a shape. A sandwich has a surface. Freshness has a clock. Those are modest details, but they give teams something to design around and customers something to recognize.

For Conning, the business case for better bread lives in that accumulation of useful choices. Craft starts the story. Operations keep it intact. Marketing helps the next person understand why it matters. Then the loaf reaches the counter, ready to carry the meal it was designed for.