Chase Roberts - AI Ops Partner, Andreessen Horowitz From rural Oklahoma to Sand Hill Road via cold email Backed Northflank. Ran it as COO. Now at a16z Why AI will GROW enterprise software markets Berkeley Haas EWMBA Class of 2019 5 years at Box. First BD hire at Segment Infrastructure team, Andreessen Horowitz @chsrbrts on X Chase Roberts - AI Ops Partner, Andreessen Horowitz From rural Oklahoma to Sand Hill Road via cold email Backed Northflank. Ran it as COO. Now at a16z Why AI will GROW enterprise software markets Berkeley Haas EWMBA Class of 2019 5 years at Box. First BD hire at Segment Infrastructure team, Andreessen Horowitz @chsrbrts on X
Chase Roberts, AI Ops Partner at Andreessen Horowitz
Profile — Investor / Operator / AI

Chase
Roberts

The guy who vowel-dropped his name and sent a cold email to a CEO - then did it all again at the biggest VC in the world.

"Product is an act of discovery, not of invention."

AI Ops Partner a16z Investor Operator Infrastructure
a16z Current Home
5+ Companies Shaped
300+ Cos Met / Year
2019 Berkeley Haas MBA

Mid-stride at the center of AI

There is a version of Chase Roberts' career that looks like a straight line. Sell software. Study finance. Do VC. Operate. Repeat at larger scale. That version is technically accurate and almost entirely useless. The real version involves reading a book, cold-emailing a CEO, and moving across the country for an entry-level sales job nobody thought was glamorous - which turned out to be the whole point.

Roberts grew up in rural Oklahoma. He studied Finance and Entrepreneurship at the University of Oklahoma, graduated summa cum laude, and then spent time at a venture fund-of-funds and an equity research desk before a specific book landed in his hands: Clayton Christensen's The Innovator's Dilemma. What followed was not a gradual pivot. He emailed Box CEO Aaron Levie directly, landed a sales development role in Silicon Valley, and spent five years moving through the go-to-market machinery of one of enterprise tech's most influential cloud companies - from SDR to Sr. Manager of Partner Strategy and Alliances.

Five years of being told no in sales, he notes, teaches you something about yourself. It also teaches you something about how enterprise buyers actually work - the budgets, the executives, the security teams, the internal politics that no amount of product-market-fit theory prepares you for. That operational fluency would define everything that came after.

If it's true that the product solves a problem that a buyer also hopes to solve, then it's the salesperson's job to help the buyer perceive that alignment.

Chase Roberts - Authority Magazine Interview

After Box, he joined Segment as its first business development hire - helping launch the BD function at one of data infrastructure's defining companies of that era. He was doing this while simultaneously completing an Evening and Weekend MBA at UC Berkeley's Haas School of Business, graduating in 2019. That same year, Vertex Ventures US came calling through his network. Roberts had not applied through traditional VC recruiting. Vertex found him. That detail says something about how he operates.

At Vertex, he focused on early-stage B2B startups - data infrastructure and enterprise software specifically. He made roughly two investments per year, preferring depth over volume. His approach was coaching-oriented: enable founders, don't control them. He studied 300+ companies annually and context-switched across quantum computing, e-commerce APIs, and data platforms with the practiced ease of someone who had learned to be fluent across domains without needing to be expert in any single one.

In October 2022, he led the Seed round investment in Northflank, a production workload platform built to abstract the operational complexity of Kubernetes and multi-cloud deployments. Two years later, he joined Northflank as its COO. That move - from lead investor to operating executive at the same company - is uncommon enough to warrant a Medium post, which he wrote. The thesis was simple: software development had not yet had its manufacturing revolution. Internal developer platforms were consuming engineering margins without shipping better products. Northflank was the industrialization play.

The Bakery That Never Baked

Roberts' favorite analogy for internal platform overinvestment: companies that spend months building elaborate internal developer platforms are like bakers who construct beautiful, expensive bakeries - then never bake croissants. The infrastructure becomes the product when the product was supposed to be the product. He watched this pattern from the VC side, then went inside to fix it at the operator level.

By 2025, Roberts had landed at Andreessen Horowitz as an AI Ops Partner on the Infrastructure team. At a16z, he sits alongside Alex Hawayek, Flori Del Valle, Ivana Osuna, Katie Baynes, Rebecca Lewis, and Sharon Chang in a team built to operationally support the firm's infrastructure and AI portfolio companies. The work is less about picking winners and more about making winners - helping portfolio companies build operational rigor, go-to-market muscle, and the kind of organizational infrastructure that can survive rapid scaling.

His public writing gives a clear window into how he thinks. In February 2025, he published a direct rebuttal to Chamath Palihapitiya's prediction that AI would shrink the enterprise software market from $5 trillion to $500 billion. Roberts' counterargument was methodical: enterprise sales are complex because organizations are complex, not because salespeople add friction. History shows that even companies with armies of developers - like GE - still buy software because customers don't pay them to build file-sharing tools and CRM platforms. AI will generate new software categories, not eliminate existing ones. It was the kind of take that required knowing how enterprise buyers actually behave, not just how they theoretically should.

He communicates with a practicality that comes from having been both the person pitching the sale and the person who had to make the capital allocation decision afterward. His five principles for non-salesy selling - be curious, be complete, be the authority, seek evidence, be direct - read like a compressed MBA thesis built from scar tissue rather than coursework. He credits multiple advocates - Aaron Levie, Chris Penner, Eric Purcell - for creating opportunities behind closed doors at critical moments in his career. He talks openly about the role those relationships played, which is itself an unusual kind of honesty in VC circles.

Roberts' Twitter handle is @chsrbrts: his name with every vowel removed. It is a small and revealing choice. Not a personal brand. Not a title. Just the shape of a name, compressed to fit the medium. That compression is something he has gotten very good at - taking complicated operational realities and stripping them down to what actually matters, then communicating that to the people who need to act on it.

People who thrive in VC are curious about everything - learning enough to be dangerous in many areas.

Chase Roberts - Haas School of Business Podcast

He built his entry into venture entirely through relationships - Vertex called him, he didn't recruit in. He completed an MBA at night while building Segment's BD function during the day. He backed a company, watched it grow for two years, then climbed inside to help scale it operationally. Now he does that same work - the difficult, unglamorous, absolutely necessary work of building businesses that can survive their own success - for the portfolio of one of tech's most influential firms.

The cold email to Aaron Levie was not a one-time move. It was a method. Identify what you actually want. Figure out who controls access to it. Write something worth reading. Send it anyway. Roberts has done a version of that at every inflection point in his career. What changes is only the scale of what he's after - and where he ends up sitting when the email gets answered.

Career at a Glance
2011 - 2013
Finance Foundation
Private equity analyst at Neuberger Berman, then equity research at Sterne Agee. Learning capital markets from the inside before deciding Silicon Valley was the move.
2013 - 2017
Box - Five Years in the Sales Machine
Cold-emailed CEO Aaron Levie. Got the job. Went from SDR to Sr. Manager of Partner Strategy and Alliances. Five years of being told no and learning why it mattered.
2016 - 2019
Berkeley Haas MBA (EWMBA)
Evening and Weekend program, Class of 2019. Built out his VC knowledge base while still working full-time. The kind of education you can only complete if you actually want it.
2017 - 2019
Segment - First BD Hire
Joined Segment as its first business development hire and helped launch the BD function. Segment was defining the customer data platform category before Twilio acquired it in 2020.
2019 - 2024
Vertex Ventures US - Principal
Early-stage B2B focus. Two investments per year, coaching approach. Led the Seed round in Northflank in October 2022. Met 300+ companies annually.
2024
Northflank - COO
Crossed from investor to operator at the company he had backed. Led go-to-market strategy and administrative functions. Published the playbook publicly on Medium.
2025 - Present
Andreessen Horowitz - AI Ops Partner
Supporting the Infrastructure team at a16z. Operational support for portfolio companies navigating the AI era at scale. Infra Operations alongside a focused team of partners.
Verified Profile

Quick Facts

  • AI Ops Partner, Andreessen Horowitz
  • Infrastructure Team, a16z
  • Based in San Francisco, CA
  • From rural Oklahoma
  • Berkeley Haas MBA, Class of 2019
  • U of Oklahoma - summa cum laude
  • @chsrbrts on X (Twitter)

Career Stops

  • Andreessen Horowitz (current)
  • Northflank (COO)
  • Vertex Ventures US (Principal)
  • Segment (First BD Hire)
  • Box (5 years, GTM)
  • Neuberger Berman (PE/VC Analyst)
  • Sterne Agee (Equity Research)

Investor Thesis

Early-stage B2B software with a strong data infrastructure or developer tooling angle. Prefers coaching depth over portfolio breadth - roughly two investments per year. Believes AI expands software markets rather than cannibalizes them.

How He Got to Silicon Valley

After reading The Innovator's Dilemma, Roberts cold-emailed Box CEO Aaron Levie. He landed the job. Years later, he's at a16z. The cold email wasn't a one-off - it was a method he returned to at every career inflection point.

VC to COO at the Same Company

Roberts led the Seed round in Northflank in October 2022 while at Vertex Ventures. Two years later, he joined as COO. Rare, deliberate, and publicly documented in a Medium essay that reads like both a manifesto and a job announcement.

On Enterprise Software & AI

"AI will generate more software categories, not fewer. The enterprise software market will grow, not shrink. Anyone betting otherwise hasn't watched how enterprise buyers actually make decisions."

Writing & Published Takes

  • Chamath is wrong: AI won't kill enterprise software (Feb 2025)
  • Software's Manufacturing Revolution: Why I'm Joining Northflank (Nov 2024)
  • Data Council 2024: The future data stack is composable
  • LoRA: The Efficient Fine-Tuning for LLMs You Should Know
  • Three types of marketing content every founder needs
💼 5yr At Box - from SDR
to Sr. Partner Strategy
📊 ~2 Investments per year
at Vertex Ventures
🎯 300+ Companies met
annually as a VC

What Chase Actually Says

You learn a lot about yourself when you're told no all the time.

On five years in enterprise sales at Box

Product is an act of discovery, not of invention.

On why engineering teams need standardized tooling

Position yourself on the same side of the table as your customer - next to them trying to see what they see.

On his philosophy of non-salesy selling

People who thrive in VC are curious about everything - learning enough to be dangerous in many areas.

Haas School of Business podcast

DevOps is eating software - consuming margins through infrastructure complexity.

On the Northflank thesis, November 2024

If the product solves a real problem, then selling it shouldn't feel salesy. That's the whole point.

Authority Magazine interview

Fun Facts About Chase

His Twitter handle @chsrbrts is his full name with every vowel removed. A compression algorithm applied to a personal brand - which is either minimalist genius or the most efficient possible statement about VC Twitter culture.

He graduated summa cum laude from the University of Oklahoma with dual degrees in Finance and Entrepreneurship/Venture Management, plus minors in Economics and Spanish. That's a lot of credentials for someone who then became known for cold emails.

He completed his Berkeley Haas Evening and Weekend MBA while simultaneously serving as Segment's first business development hire. EWMBA means you're working full-time and studying nights and weekends. He did this while building a BD function from scratch.

He backed Northflank in October 2022 at the Seed stage while at Vertex Ventures, then joined as COO roughly two years later. The arc from investor to operator at the same company is uncommon. He documented the whole thesis publicly on Medium before doing it.

Originally from rural Oklahoma. There is a very small number of paths from rural Oklahoma to AI Ops Partner at Andreessen Horowitz. His involved reading a disruption theory book and sending an unsolicited email to a tech CEO.

In a published interview, he noted that his wife prefers written communication while he prefers in-person or video. He uses this as an example of why salespeople should adapt their communication style to their counterpart - not their own default preferences.

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