visitor-economy

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Company
The town is the product. Who runs the back office?
Saas · Enterprise

The town is the product. Who runs the back office?

Granicus Destinations sells the machinery behind the holiday: websites, sales systems, data, and people who know tourism. Its evolution from Simpleview reveals why selling a place now requires answering to the people who live there.

destination-marketing · tourism-softwareRead →
Company
The Tourist Office That Became a Living Room
Consumer · Media · Marketplace

The Tourist Office That Became a Living Room

Visit Fort Collins learned that the best way to sell a city might be to give the city a room of its own. By day, it guides visitors. By night, the Welcome Center hands the microphone back to the people who live there.

destination-marketing · fort-collins-tourismRead →
Legend
Paula Port Is Teaching the Internet to See Toronto at 100%
Executive · Operator

Paula Port Is Teaching the Internet to See Toronto at 100%

After more than two decades telling one city's story, Destination Toronto's chief marketing officer is preparing for a world in which travellers ask machines where to go - while insisting that curiosity, community and human judgment still lead the way.

paula-port · destination-torontoRead →
Company
The Tourism Board That Turned C$10.2 Million Into 1 Million Trips - With an Asterisk
Media · Consumer

The Tourism Board That Turned C$10.2 Million Into 1 Million Trips - With an Asterisk

Destination Ontario built a public-sector growth loop from research, stories and partner links. The useful bit is not the postcard - it is how the agency measures attention all the way to estimated trips and spending, then admits where the math and the channels changed.

destination-ontario · ontario-tourismRead →
Company
The 107-Year-Old Tourism Bureau That Learned More Visitors Isn’t the Whole Point
Consumer · Media · Enterprise

The 107-Year-Old Tourism Bureau That Learned More Visitors Isn’t the Whole Point

Tourisme Montréal once sold motorists a road to the city. After tourism collapsed, it rebuilt the pitch around residents, winter, culture and measurable local value - a useful playbook for anyone marketing a place they do not control.

montreal-tourism · destination-marketingRead →
Company
Tourism Nova Scotia Missed a $4 Billion Bet - Then Built a Better Playbook for Selling a Place
Consumer · Media · Enterprise

Tourism Nova Scotia Missed a $4 Billion Bet - Then Built a Better Playbook for Selling a Place

A pandemic broke the province's neat growth forecast. The rebuild reveals a useful lesson for every place brand: advertising works better when the product, the operators and the calendar improve with it.

destination-marketing · nova-scotia-tourismRead →
Company
Destination Toronto Sells a City It Cannot Control - And Turns Attention Into a $9.1 Billion Visitor Economy
Consumer · Media · Marketplace

Destination Toronto Sells a City It Cannot Control - And Turns Attention Into a $9.1 Billion Visitor Economy

The nonprofit does not own a hotel, stage a festival or fly a plane. Its job is harder to see: make thousands of independent Toronto experiences feel like one trip worth taking - then prove the attention became visits, meetings and local spending.

destination-marketing · toronto-tourismRead →