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Tagged: qsr
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Ai · Enterprise · Saas
Incept AI
Incept AI is a New York-based voice AI company building order-taking systems for quick-service restaurants, starting with the two hardest environments in the business: the drive-thru and the phone. Founded in 2024 by former Amazon and Presto Automation engineers, Incept pairs a proprietary neural audio engine that strips out background noise, echo and crosstalk with foundation models and POS integrations, so the AI can complete restaurant orders end-to-end without a human stepping in. The company says its system reaches 95%+ order completion without human intervention, well above the roughly 83% where most competitors escalate to a person, and raised a $3 million pre-seed round led by Rally Ventures in early 2025.
voice ai · drive-thru aiRead →
Ai · Saas · Enterprise
Expo
Expo is an AI platform for multi-unit restaurant operators that consolidates fragmented data from POS, inventory, labor, and guest-feedback systems into a single intelligent dashboard. Non-technical managers can ask their restaurant data questions in plain English and get answers - no analysts, no SQL, no Tableau build required. Founded by chef-turned-operator Will Pacio and tech veteran Dave Lu (the team formerly behind restaurant-staffing marketplace Pared), Expo connects to systems like Toast, Restaurant365, Crunchtime, Square, and DoorDash to automate reporting and surface operational insights for chains from QSR to fine dining.
restaurant ai · restaurant operationsRead →
Saas · Fintech · Consumer
Snackpass
Snackpass is a restaurant technology company that builds an all-in-one marketing and point-of-sale platform for quick-service restaurants. It pairs hardware - registers, self-serve kiosks, kitchen display systems and pickup screens - with software for online ordering, loyalty, SMS marketing, analytics and AI. Founded by Yale students in 2017 as a social food-ordering app, it grew into a full operating system for takeout, serving thousands of restaurant operators and tens of millions of guests.
restaurant technology · point of saleRead →
Founder · Engineer · Executive
Israel L'Heureux
Israel L'Heureux is the founder and CEO of Touchpoint Restaurant Solutions (touchpoint.io), a bootstrapped Palo Alto company that unifies the messy technology stacks of large quick-service restaurant chains under one platform built around OmniFusion and OmniLoyalty. Before restaurants, he co-founded Redline Networks, a high-performance application-acceleration company acquired by Juniper Networks in 2005 for roughly $132 million. A Stanford-trained product design engineer, he has moved from kicking off BMW's X5 program to building load balancers used by hundreds of enterprises to figuring out why a drive-thru line moves slowly.
israel l'heureux · touchpointRead →
Founder · Executive · Operator
Kevin Tan
Kevin Tan is the co-founder and CEO of Snackpass, the restaurant technology company he started in his last semester at Yale that turned takeout ordering into a social, viral experience. What began as a way to skip the line for campus munchies grew into a multi-product platform - mobile ordering, self-service kiosks, loyalty and gifting - used by hundreds of restaurants. A physics graduate, musician, and self-taught engineer, Tan raised $70 million in Series B funding in 2021 at a roughly $400 million valuation and was named to the Forbes 30 Under 30 list.
kevin tan · snackpassRead →
Saas · Enterprise · Fintech
Touchpoint Restaurant Solutions
Touchpoint Restaurant Solutions (touchpoint.io) is a Palo Alto-based restaurant technology company that bundles point of sale, kitchen display, drive-thru line-busting, online ordering, loyalty, and AI-driven marketing into one unified platform branded OmniFusion and OmniLoyalty. Founded by Stanford-trained entrepreneurs led by CEO Israel L'Heureux, the company targets enterprise quick-service and pizza chains that want to consolidate a sprawling tech stack, own their guest data, and run loyalty programs that actually get used - it claims chain-wide participation rates of 80-90% versus a single-digit industry norm.
restaurant technology · qsrRead →
Saas · Ai · Enterprise
Workstream
Workstream is an HR, hiring and payroll platform built for the deskless economy - the 80 million Americans who clock in by the hour at restaurants, gyms, car washes and franchises. Founded in 2017 by three immigrants in San Francisco, it uses texting, voice AI and automation to cut time-to-hire by roughly 70% for chains like Burger King, Jimmy John's and Chick-fil-A franchisees.
hourly-workers · hiringRead →