patient-support
(11)
Alphanumeric and the Art of Answering the Difficult Call
A former IT services firm found a second life in pharmaceutical communications. Its most useful lesson concerns what happens before someone picks up the phone.
The Patient Is Not Your Target Audience
Snow Companies built a healthcare agency around a stubborn idea: a patient story is not raw material to be extracted, polished and forgotten. It is a relationship - and, in regulated medicine, the relationship is the product.
The Drug Launch Has Too Many Translators
Citrus Health Group bought its way across the pharmaceutical launch journey. The clever part is not owning every specialty - it is deciding when each one enters the room.
RxPx Merged Two Health-Tech Companies to Fix the Moment Specialty Medicine Falls Apart
Specialty drugs can be brilliant in the lab and maddening in real life. RxPx sells pharma companies one connected system for the paperwork, monitoring, coaching and human handoffs that determine whether a patient starts therapy - and stays on it.
TailorMed Turned Healthcare's Paper Chase Into $7.4 Billion in Patient Aid
The New York healthtech company began with a stubborn question: why does lifesaving aid exist if patients cannot find it? Its answer - automate the paperwork, embed it in care, then turn every new participant into a stronger network.
The Medical-Food Company That Learned to Own the Last Mile
Alfasigma USA sits in the narrow lane between prescription medicine and everyday nutrition. Its advantage is not one miracle ingredient, but control of the route from formulation and factory floor to clinician and customer.
UCB
UCB spent decades shedding its industrial past to become a specialist in the brain and immune system. Now five medicines, two ambitious acquisitions and a new Georgia factory are testing whether focus can scale.
Courier Health
Courier Health is a New York City software company building the first patient relationship management (CRM) platform purpose-built for life sciences. Its AI-powered system connects fragmented data across biopharma commercial teams to orchestrate the patient journey - from education and enrollment through benefits, prior authorization, therapy initiation, and adherence - helping patients with chronic and rare diseases start and stay on treatment. The company raised a $50M Series B led by Oak HC/FT in April 2026.
Dandi Fertility
Dandi Fertility is a New York-based femtech company that makes the physical and emotional grind of IVF a little less lonely. Its patent-pending IVF Care Kit - a heating pad, cooling pad, shot targets, a hands-free supply belt and a massage ball - is paired with a virtual care platform staffed by registered fertility nurses licensed across all 50 states. Founded in 2021 by fertility nurse Leyla Bilali and CEO Jake Kent, Dandi sells directly to patients and to fertility clinics, and its Care Kit was named one of TIME's 200 Best Inventions of 2024.
Daymark Health
Daymark Health is a Philadelphia-based, tech-enabled cancer care company that delivers in-home and virtual supportive care to patients during the long stretches between oncology appointments. Working alongside patients' existing oncologists and partnering with health plans under value-based arrangements, Daymark combines a multidisciplinary care team - nurse practitioners, nurses, licensed clinical social workers, and health navigators - with a technology platform to provide 24/7 support, symptom and side-effect management, mental health care, care navigation, and help with practical barriers like transportation and finances.
Medisafe
Medisafe is a digital health company that turns the everyday struggle of taking pills on time into a behavior-driven engagement platform. Born from a near-fatal insulin overdose in the founders' own family, it began as a free virtual pillbox app and grew into an enterprise platform - anchored by Medisafe Maestro and its Just-in-Time Interventions (JITI) engine - that pharmaceutical companies use to keep patients on therapy. With more than 13 million users worldwide and 4+ billion doses tracked, Medisafe sits at the intersection of consumer mobile health and the multibillion-dollar problem of medication non-adherence.