Ocozzio sells a curious advantage in B2B healthcare marketing: it already knows what the alphabet soup means. That fluency turns an Augusta agency into the outsourced department behind insurers, benefits administrators and healthcare technology companies across the country.
Most agencies sell breadth. Aartrijk sells the absence of a learning curve - 27 years spent translating an industry that can turn a simple promise into a page of exclusions.

She began close to the risk, then learned how to explain it. At Ryan Specialty, Alice Phillips Topping has turned insurance fluency, curiosity and an agile in-house team into a durable communications system for a growing public company.

Gallagher’s chief marketing officer treats sports sponsorship as a long relationship, not a logo rental. His playbook turns ballparks, rugby pitches and athlete transitions into a patient lesson in how a business earns attention.

From a family brokerage in Cloverdale to the C-suite and a national board seat, Christine Young has built a career around a deceptively simple idea: insurance works better when people stay close to one another.

For more than a decade, Empire Life's marketing chief has worked on one stubborn problem: turning a consequential financial purchase into a process people can actually navigate.

After nearly a decade building brands in Perth, Jocelyn Da Silva returned to Calgary and entered the new-home warranty business. Her career offers a practical lesson in making complex services feel clear, useful and human.

Before insurance, Mickey Rubin built websites, animations and digital systems. His career explains why the hardest part of selling protection is often designing a process people can actually finish.

After two decades translating complicated businesses for customers, Court Elliott has taken on a different communications puzzle: giving a national insurance network one clear voice without sanding away its local character.

Long before digital funnels became dashboard furniture, Brian King studied the people who walked away before buying. At Munn Insurance, that old question became a practical operating system for growth, service and change.

At CAA Club Group, Shoshana Fruitman is turning a familiar roadside feeling - relief - into a broader case for insurance, loyalty and member value.

A seven-slide pitch became a digital lab. Now Imen Zitouni is applying the same test-and-learn discipline to a global insurance brand.

For more than three decades, Jonathan Levine has worked at the point where complicated products meet busy customers. His career offers a quiet lesson in B2B marketing: clarity becomes a form of service.

After two decades marketing businesses that resist easy explanation, AIG's North America communications chief has learned that clarity is built - one audience, one team and one useful story at a time.

At The Baldwin Group, a veteran insurance marketer faced a rare assignment: turn a collection of nearly 40 regional identities into one national promise without sanding away the expertise underneath.

Aflac's CMO built his career connecting people, clients and ideas. Now he is showing how an old mascot stays useful: protect the memory structure, keep tinkering and know when conviction deserves real money.

For two decades at Mercury Insurance, Erik Thompson has pursued a durable idea: when the product is complicated and the budget is finite, attention has to be earned with humor, culture and a reason to care.

After nearly two decades at John Hancock, Lindsay Hanson has made a quiet operating idea into a brand strategy: earn attention between the big life moments, one useful interaction at a time.
She spent the first act of her career explaining the news on camera. She has spent the second explaining a 115-year-old insurance company to the people who buy from it.

After four decades across Del Monte, Citibank, Cigna, AIG and Aon, Daniel Doherty has arrived at a deceptively simple marketing idea: relevance begins with listening, and data is useful only when it helps a customer feel understood.

At The Hanover, Jennifer Luisa turned longevity into a form of motion - crossing functions, building connections and keeping a 174-year-old insurer legible to the people it serves.

Her career began with a deferred law-school seat. It now runs through the customer office, where an old insurer is learning to make trust visible, usable and current.

Four decades in an industry that sells the one thing nobody wants to think about. How Protective Life's marketing chief turned distribution plumbing, digital tools and a stack of professional letters into a career built on quiet certainty.
A marketing coordinator who never left, and spent fifteen years turning insurance brokerage into a brand people could actually feel.

After two decades moving through marketing, communications, customer operations and HR, Progressive's Mari Pumarejo returned to the function where she started - with a much wider view of the people a brand must serve.

Michelle Montgomery has spent her career making complicated businesses easier to believe in. At Crawford & Company, her method begins with an unfashionable idea: the brand lives with the people doing the work.

Elizabeth Brady's job stretches far beyond advertising. At Allstate, she connects brand, customer experience, product innovation, communications and community investment - then tests that system where culture is loudest.

At Slide, Rachel Carr translates a technical, catastrophe-exposed business into a brand homeowners, agents and public-market investors can understand. Her career traces a practical path from ESPN and Cigna to two public-company journeys in Tampa.

A trained baritone who found a second stage in business, Michael Roberts has spent his career learning how strategy, experimentation and a well-tuned message can turn marketing into an engine of growth.
Experience.com is a San Ramon, California SaaS company that runs the Experience Management Platform (XMP), a single system for collecting customer and employee feedback, managing online reviews and reputation, and improving local and AI search visibility. Founded in 2015 as SocialSurvey and rebranded in 2021, it is widely used in mortgage, real estate, insurance and banking to turn feedback into reviews, referrals and higher search rankings, including a proprietary 850-point Search Rank Score.