Now profilingCourt Elliott joins Navacord as CMOOne national voice, local brokerage rootsTwo decades across communications and marketingToronto · Insurance · Brand strategy

Person / Executive / The Brand Operator

Court Elliott Is Building One Brand From a Nation of Local Insurance Brokers

After two decades translating complicated businesses for customers, Court Elliott has taken on a different communications puzzle: giving a national insurance network one clear voice without sanding away its local character.

Court Elliott announced his move to Navacord with the careful economy of a career communicator. He thanked the people who had supported him, described the company as a large and fast-growing Canadian insurance brokerage, and then set out the work: support the team, drive marketing strategy, and build a bold, unified brand from coast to coast. The language was tidy. The assignment is not.

Navacord has national scale and a network shaped by local brokerages. Those firms are close to their markets by design. Their names carry histories. Their brokers understand the industries and communities around them. A common brand can make that network easier to recognize, easier to navigate, and more powerful in the market. It can also become a blunt instrument if uniformity is mistaken for clarity. Elliott’s task sits in the useful tension between a national platform and a local promise.

It is a fitting problem for an executive whose career has been spent translating institutions. His route runs through consumer internet, electronics, industrial technology, wealth management, property and casualty insurance, and investment management. Each sector comes with its own vocabulary and constituencies. The durable skill is learning enough about the business to make a credible story from the inside out.

20+years across communications, public affairs and marketing
7major corporate stops before and including Navacord
7years leading the Mackenzie charitable foundation

The long apprenticeship

Learning the business behind the message

Elliott began the documented stretch of his career at Bell Canada in 2005 as an associate director of communications. One former colleague from Bell’s Consumer Internet Group later described him as unusually proactive in a reactive environment. The recommendation is revealing because corporate communications is often tested when the timetable belongs to someone else: a product issue, a reporter, a customer, a regulator, or the market. The colleague also recalled Elliott’s quick grasp of complex products and situations. Speed mattered, but comprehension came first.

He moved to Philips Canada in 2008 as director of communications. That period produced an early public marker: Elliott and an agency team were named in the 2009 IABC/Toronto OVATION awards for a Philips Canada Movember campaign. The campaign earned an Award of Merit in the special-events category for projects with budgets up to $50,000. It was a small line on a long winners list, but it showed the mix that would recur in his career: brand, public attention, an outside partner, and a cause larger than the product catalogue.

GE Canada followed in 2011. As director of communications and public affairs, Elliott represented a company whose Canadian operations crossed aviation, energy, finance, manufacturing, and other technical businesses. His name appears on announcements ranging from executive appointments to an annual scholarship program for Indigenous students. The job demanded a communications frame wide enough for an industrial portfolio and specific enough to mean something in each business.

Bell Canada
Associate Director, Communications
Philips Canada
Director, Communications
GE Canada
Director, Communications & Public Affairs
IGM Financial
VP, Corporate Communications, Marketing & Community Engagement
Aviva Canada
SVP, Communications, Marketing & Corporate Affairs
AGF Investments
VP, Marketing
Navacord
Chief Marketing Officer

The education underneath that progression makes intuitive sense. Elliott studied psychology at York University and corporate communications and public relations at Seneca Polytechnic. One discipline asks why people think and behave as they do. The other asks how an organization can communicate with them. It would be too neat to draw a straight causal line, but the pairing fits a career built around audiences, incentives, language, and trust.

“He understands the intersection of business and communication objectives.”A public recommendation from a former client

The trust years

Where reputation becomes part of the product

In 2014, Elliott joined IGM Financial, eventually serving as vice president of corporate communications, marketing, and community engagement. The scope covered IG Wealth Management and Mackenzie Investments. Financial services changed the texture of the work. A communications leader was no longer just explaining a device, a network, or a turbine. The subject was long-term stewardship: money, advice, retirement, and the institutions clients ask to remain dependable over decades.

His remit joined fields that companies often separate. Corporate communications manages reputation. Marketing creates demand and supports sales. Community engagement connects an institution to the places where it operates. Under one leader, those functions can reinforce one another. A sponsorship becomes more than a logo placement. A charitable program becomes more than a report entry. A corporate position has to survive contact with customers, employees, advisors, and the public.

From 2015 to 2022, Elliott also served as president of the Mackenzie Investments Charitable Foundation. His public profile says the foundation supported more than 8,000 Canadian women and children each year through more than 30 grassroots partner charities. Mackenzie and its employees had donated $14.2 million since the foundation’s inception. The same description points to work on financial literacy through workshops, networking events, scholarships, and mentoring. Here, communications and community activity met around a practical subject: helping people understand and use financial knowledge.

Elliott moved to Aviva Canada in 2022 as senior vice president of communications, marketing, and corporate affairs. The title itself maps the stakeholders: customers and brokers, employees and executives, government and communities. Insurance is a promise whose value becomes visible over time. The marketing cannot float far from service, claims, risk, or regulation without losing credibility. That makes corporate affairs less of an adjacent function and more of a reality check.

The network-brand equation

A national platform adds reach and resources. Local brokerages contribute context and relationships. The shared brand has to increase the value of both.

A balance between national scale and local trust Two circles labeled national scale and local trust overlap at a center labeled useful unity. NATIONAL SCALE LOCAL TRUST useful unity

A 2023 event in Pelham, Ontario, offers a glimpse of Elliott doing that outward-facing work. Aviva helped fund electric-vehicle charging stations at the town hall through its Charged For Change initiative with Earth Day Canada. Speaking at the unveiling, Elliott said Aviva wanted to be part of the solution on environmental sustainability and hoped the concept could expand across Canada, with Pelham as a “poster child.” The quote is specific, local, and designed to connect one installation to a wider program.

The team behind the trophy

A habit of pointing to the operating system

After Aviva came AGF Investments, where Elliott became vice president of marketing in 2024. At the 2025 Wealth Professional Awards, AGF was named mutual fund provider of the year. Asked what set the firm apart, he did not offer a slogan. He listed the components: nearly 70 years of history, performance, portfolio managers, the broader team, attention to the market, and flexibility.

“We keep an eye on the market, we pivot, we’re flexible, but really comes down to the people behind the organization.”Court Elliott, speaking after AGF’s 2025 award

That answer contains a practical view of brand. Reputation is accumulated evidence. It comes from people doing the work, a record customers can inspect, and an organization able to respond when conditions change. Marketing identifies the pattern and makes it legible. It cannot substitute for the pattern. Elliott’s credit flowed toward the portfolio managers and team because they produced the proof the message depended on.

A wide view of the 2025 Wealth Professional Awards dinner in Toronto
A room full of proof points: after AGF was recognized at the 2025 Wealth Professional Awards, Elliott credited the firm’s track record, flexibility, portfolio managers, and wider team. Photo: Wealth Professional.

Former colleagues describe a similar operating style. One praised his enthusiasm and immediate comprehension of complex situations. Another called him thoughtful in his direction and open to new ideas. Those comments are useful because they connect temperament to execution. A communicator in a large organization has to absorb unfamiliar material, make decisions under time pressure, and create room for specialists and creative partners to improve the answer.

The Navacord brief

Consistency without sameness

Elliott arrived at Navacord in 2025 with experience on both sides of the financial-services boundary: wealth management and insurance. He also brought the earlier lessons from companies with multiple business lines and technical products. Navacord compresses those experiences into one assignment. It is a growing national organization made powerful by the local expertise inside its network. Marketing has to explain what the whole makes possible while respecting why clients trust each part.

The obvious temptation in a growing network is to equate a stronger brand with a louder one. Yet the more consequential work is architectural. Which promises should every brokerage share? Where should a local name lead? How can national capabilities support a broker’s conversation instead of crowding it? Which client experiences need to feel common, and which should remain tailored to a region or industry? These are marketing questions, but they are also operating questions.

Learn before simplifying

Complex businesses become clear only after the communicator understands the product, stakeholders, and stakes.

Make the team visible

A durable brand claim is backed by the people and operating record that create the customer experience.

Connect the functions

Marketing, communications, corporate affairs, and community engagement tell a stronger story when they share evidence.

Leave room to pivot

Consistency should stabilize the promise while allowing the organization to respond to markets and local needs.

Elliott’s public statement about his new role provides a clear destination: a bold and unified brand supporting Canadians from coast to coast. The interesting word is “supporting.” It places marketing in service of the team and the client rather than above them. For a brokerage network, the brand earns its keep when it helps a local expert gain access, explain a wider capability, or reassure a client that personal attention comes with national resources.

His career does not offer a dramatic founder myth or a catalogue of personal lore. It offers something more useful for operators inside complex organizations: a long apprenticeship in making institutions understandable. Bell supplied pace. Philips supplied a transformation story. GE supplied breadth. IGM and Mackenzie joined reputation to community. Aviva combined marketing with corporate affairs. AGF reinforced the value of track record and team. Navacord now asks Elliott to make those lessons coherent at national scale.

The outcome will not be measured by whether every office sounds identical. It will be measured by whether clients can understand the advantage of the network, brokers can recognize themselves in its story, and the national name makes local trust travel farther. One voice can carry many accents. Elliott’s work is to find the sentence they can all credibly finish.