case-management
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Jadu and the 50p council enquiry
At Wigan, a highways enquiry went from £7 to 50p. Behind that small number is Jadu’s bigger business: connecting public websites to the people and systems that actually get things done.
Opus 2 wants the whole case, from first fact to final hearing
The London legal technology company built its business around the hard work of preparing and running disputes. Its next bet: AI that remembers how the evidence fits together.
Arcus Global Put the Town Hall in the Cloud - Then Met the Mess in the Filing Cabinet
The Cambridge software maker sells councils one cloud platform for planning, licensing, waste and citizen service. Its growth explains the appeal - and its hardest migrations explain the risk.
Bonterra Bought the Plumbing of Philanthropy. Now It Wants to Make Giving Grow Again.
A $2 billion roll-up put fundraising, grants, casework and corporate giving under one roof. Bonterra's harder job is turning that collection into a network nonprofits can trust - and use without adding more work.
Filevine Turned a Lawyer’s Software Headache Into a $400 Million Bet on Legal AI
The Utah company began as an escape from legal software that forced firms to work someone else’s way. A decade later, its configurable case system has become the foundation for a broader - and much more expensive - legal intelligence campaign.
Appian Survived the Dot-Com Bust. Now It Wants to Put AI on a Leash.
Appian began with a product nobody reliably paid for. Twenty-five years later, it is selling the unglamorous machinery that makes enterprise AI useful: processes, guardrails, and a place for humans to step in.
The $1 Million Workflow Fix: How Speridian Modernizes Government Without Ripping Everything Out
A 23-year-old IT consultancy found its sharper edge in the least glamorous corner of software: permits, claims, benefits and case files. Its playbook is simple - modernize the work first, and spare the expensive rip-and-replace when you can.
The nursing-home rulebook is a maze. Zimmet built a business selling the map.
Zimmet started with Medicare cost reports, found a market full of disconnected rules and data, and spent three decades turning that confusion into consulting, software and outsourced clinical work. Its first software win also exposed the flaw that shaped everything after it.
Clio Put the Law Firm in a Browser. Now It Wants the Lawyer’s Work, Too.
The Canadian software company won by making the unglamorous machinery of a law firm work online. Its US$1 billion vLex deal is a much riskier bet: that the same company can help run the office and reason over the law.
EviSmart Wants to Put the Dental Lab’s Busiest, Messiest Work on Autopilot
Dental labs lose time long before a crown reaches the printer. EviSmart’s modular bet is that the winning software will clean up the intake, handoffs and follow-ups without forcing the lab to start over.
The Company That Turned Corporate Security Into a Single Screen
Corporate security teams drown in tabs, feeds and spreadsheets. Ontic bet that connecting all of it in one place - now with AI - is worth $287 million to investors and the attention of the Fortune 50.
The Company That Reads the Return Line
It sits behind the return counter at most of America's biggest stores, deciding in a fraction of a second whether to trust you. Here is how a quiet analytics company turned $796 billion in retail loss into a business.
The Software That Turns Financial Crime Investigators Into Case-Closing Machines
Anti-money-laundering work is where good design goes to die. Hummingbird bet the opposite - that compliance investigators deserve tools as sharp as the criminals they chase.
International Justice Mission
It doesn't build shelters or hand out aid. It walks into a broken courtroom and rebuilds it - so the next victim never needs rescuing.
Puzzel
The Oslo company that quietly runs the phones, chats and inboxes behind Scandic hotels, JYSK stores and a slice of European customer service - and is betting AI can make agents faster without making them robots.
Newgen Software
For three decades, Newgen has quietly run the paperwork that banks, insurers, and governments would rather not think about. Now it wants to orchestrate the whole enterprise.
Wayco
Wayco is a New York startup building an AI operator for med-legal cases - the tangle of medical treatment, records, and billing that sits behind every personal injury and accident claim. Its software answers intake calls, triages cases, matches injured patients to the right medical providers, reviews thousands of pages of records, and produces case summaries, turning work that took human case managers days into minutes. Founded in 2025 by Iqbol Temirkhojaev and backed by Y Combinator's Winter 2026 batch, Wayco sells to personal injury and mass tort law firms.
Laguna Health
Laguna Health is a healthtech company building conversational AI for care teams. Its platform, anchored by the Laguna Companion co-pilot, the Laguna Insight analytics layer, and the LISA family of AI agents, listens to member calls, automates clinical documentation, and surfaces context so care managers - typically nurses - can spend less time on paperwork and more time supporting patients recovering after hospital stays. Founded in 2020 by Yoni Shtein and Yael Adam, the company serves health plans, payers, and virtual care organizations from offices in Tel Aviv and New York.
Marker Learning
Marker Learning is a New York-based company that makes learning-disability evaluations more accessible and less time-consuming. Founded by Stefan Bauer and Emily Yudofsky - both diagnosed with dyslexia as children - the company began by bringing remote, lower-cost psychological assessments for conditions like dyslexia and ADHD to families and schools. It has since built an AI-assisted report-writing platform for special education teams and school psychologists that turns referral and assessment documents into structured, citation-backed draft reports, cutting report writing from hours to minutes while keeping clinical judgment with the evaluator.
NICE Actimize
NICE Actimize is the financial-crime, risk and compliance division of NICE Ltd. and one of the largest providers of anti-money laundering, fraud prevention and trading-surveillance software to banks, regulators and financial institutions worldwide. Its AI-driven X-Sight platform, ActOne case management and SURVEIL-X surveillance suite help more than a thousand institutions detect suspicious activity, screen against sanctions lists, manage regulatory reporting and investigate financial crime - increasingly using agentic AI to cut investigation time.
Binti
Binti is a San Francisco-based software company building modern workflow tools for the child welfare system. Its cloud platform helps social workers license foster and adoptive families, find kin, manage cases, coordinate service referrals, and meet federal reporting requirements. Used by more than 550 agencies across 36 states plus D.C. - covering roughly half of children in U.S. foster care - Binti aims to reduce paperwork so caseworkers can spend more time helping children find safe, stable, loving families.
Eve
Eve is a San Francisco-based legal AI company that builds software for plaintiff-side law firms, automating work across the entire case lifecycle - from intake and case evaluation to medical record summaries, demand letters, discovery, and settlement. In June 2026 it rebranded its platform as EveOS, an AI-native operating system for plaintiff firms. Eve reached a $1 billion+ valuation with a $103 million Series B in September 2025, and serves 450+ firms that have collectively recovered more than $3.5 billion.
Flagright
Flagright is an AI-native financial crime compliance platform that gives fintechs, banks, and crypto firms a single system for transaction monitoring, sanctions and watchlist screening, dynamic risk scoring, case management, and regulatory filing. Founded in 2022 by Baran Ozkan and Madhu G. Nadig after Baran spent roughly 18 months failing to find a real-time monitoring vendor he liked, the company sells what it calls an 'AI operating system for compliance' - including an agentic investigation engine, AI Forensics, that runs alert investigations end to end. It serves 100+ financial institutions across 35+ countries and raised a $12.5M Series A in June 2026.
Everchron
Everchron is a Los Angeles-based, cloud litigation and transcript management platform built by lawyers for lawyers. It lets legal teams collaboratively build case chronologies, organize case documents in a master file, auto-generate witness profiles, and manage deposition transcripts and designations - now augmented with generative-AI features (EC:AI) for document interrogation and case insights. Customers range from AmLaw 100 firms and litigation boutiques to corporate legal departments and pro bono organizations.
Outreach Grid
Outreach Grid is an Irvine, California software company building a unified platform that helps cities, counties, service agencies, outreach workers, and law enforcement collaborate to understand and end homelessness. Founded in 2016 by Tiffany Pang-Cadengo and John Cadengo under parent company Appledore, its coordinated-entry system spans street outreach, case management, shelter and bed matching, housing navigation, and Point-in-Time counts - turning fragmented field notes into shared, actionable data used by more than 23 municipalities across the United States.
GovWell
GovWell builds an AI-native software platform for state and local governments, replacing legacy permitting, licensing, inspections, planning and code enforcement systems with a single configurable, cloud-based product. Founded in 2023 and based in New York, the company says it cuts permit and license processing time by up to 95% and serves well over 100 municipalities and counties across more than 30 states. In May 2026 it raised a $25M Series A led by Insight Partners.
Modern Life
Modern Life is an AI-powered, tech-enabled life insurance brokerage that gives financial advisors a single platform to quote, underwrite, and manage life insurance policies. Founded in 2021 by Michael Konialian and Jack Arenas and backed by Thrive Capital, it replaces a stack of 10+ fragmented legacy tools, compares quotes across 30+ carriers, and uses accelerated underwriting to cut policy cycle times from roughly six months to minutes. Licensed in all 50 states, the company raised a $20M Series A in November 2025, bringing total funding to $35M.
Pear Suite
Pear Suite is a digital health company that equips community health workers (CHWs), promotores, doulas, and the community-based organizations they work for with an AI-powered care navigation platform. The software helps frontline workers document visits, track clients, address social determinants of health, and bill health plans, while connecting them into a national provider network that handles contracting, clinical, and claims infrastructure so community-based care can finally get reimbursed sustainably.
DocSpera
DocSpera is a Sunnyvale-based healthtech company that builds an AI-driven surgical coordination platform connecting surgeons, care teams, hospitals, ambulatory surgery centers and medical-device partners across the full episode of care. Its HIPAA-compliant web and mobile software automates pre-surgical scheduling, patient readiness and prioritization, secure case and image sharing, and surgical inventory and supply-chain management - reducing cancellations, backlogs and wasted inventory while generating real-world evidence on surgical outcomes.
Ethena
Ethena is a New York-based compliance and workplace-culture training platform that turns the most-dreaded items on the corporate calendar - harassment prevention, code of conduct, cybersecurity, DEI - into short, well-written, mobile-friendly lessons people actually finish. Founded in 2019 by Roxanne Bras Petraeus and Anne Solmssen, it pairs legally vetted content with microlearning, Slack/email nudges, an ethics hotline, case management and AI-built courses, serving customers like Netflix, Zendesk, Carta and Figma.