May Habib, Co-founder and CEO of Writer
Founder & CEO • Writer
Profile • Enterprise AI • San Francisco

May
Habib

Co-founder & CEO — Writer • $1.9B Unicorn

She built her own large language models in 2022, before investors believed such a bet was sane. Eighteen months later, ChatGPT made the whole world understand what she was doing. Writer is now a $1.9 billion enterprise AI platform - and she is still just getting started.

$1.9B Valuation
$326M Total Raised
250+ Enterprise Clients
209% Net Rev. Retention
2020 Writer Founded San Francisco, CA
4 yrs To Unicorn Nov 2024 Series C
2.5h+ Daily Active Use Top 25% of users
32 Languages Palmyra LLM support

She was eight years old, newly arrived in Canada, speaking no English. This is where it starts.

Rural Lebanon in the late 1980s, then a civil war, then a new country with a language May Habib had never learned. Her parents - the eldest of their children, too - became entrepreneurs not because they wanted to, but because Canada demanded it of them. Her father and uncle bought used cars, fixed them, and sold them. May watched all of it and filed it away.

That immigrant fluency - the kind that comes from navigating multiple languages, multiple cultures, and the constant low-level stress of not quite fitting - turned out to be the exact preparation for building an AI company aimed at making language work for everyone. "The language you were born speaking shouldn't impact the kind of life you end up leading," she has said. She has spent the last decade and a half building technology to prove it.

At Harvard, she studied Economics and Near Eastern Languages and Civilizations - a combination that signals not mere academic curiosity but a genuine obsession with how language shapes power and possibility. She ran the news desk at The Harvard Crimson, graduated with highest honors in 2007, then walked directly into Lehman Brothers as an analyst. Fourteen months later, the firm collapsed. She watched it happen in real time and took the lesson: stability is not something institutions grant you. You build your own.

"Becoming comfortable being uncomfortable, being scared - that immigrant experience forced me to put myself out there, facing uncomfortable situations head-on constantly."
May Habib

From the wreckage of Lehman she moved to Barclays, then to Abu Dhabi's sovereign wealth fund Mubadala, where as M&A Director she helped build a technology portfolio worth over $16 billion. Abu Dhabi gave her something New York hadn't: a front-row seat to how language barriers fragment global business. The Arabic-English divide, the complexity of regional dialects, the sheer cost of getting it wrong - it planted the seed for what came next.

In 2015, she co-founded Qordoba with Waseem AlShikh, a multilingual content localization platform that at its peak processed over 2 billion words daily with 650+ linguists across 30 countries. Visa, Marriott, and the NBA were clients. Revenue tripled year-over-year by 2020. And then, in late 2019, the two co-founders discovered transformers.

1990s
Family immigrates from Lebanon to Canada. May is 8, the eldest of 8 siblings.
2007
Graduates Harvard with honors in Economics & Near Eastern Languages. Managing Editor, The Harvard Crimson.
2007-2009
Investment banking analyst at Lehman Brothers and Barclays Capital - including through the 2008 financial crisis.
2009-2011
M&A Director at Mubadala Development (Abu Dhabi sovereign wealth fund). Builds $16B+ tech portfolio.
2015
Co-founds Qordoba - AI-powered multilingual content platform. Clients include Visa, Marriott, NBA.
2019
Discovers transformer architecture with Waseem AlShikh. Begins planning the pivot.
2020
Co-founds Writer. Makes contrarian bet to build proprietary foundation LLMs.
2022
Releases the Palmyra LLM family - 18 months before ChatGPT goes mainstream.
Nov 2024
Raises $200M Series C at $1.9B valuation. Writer achieves unicorn status in 4 years.
2025
Forbes AI 50, CNBC Disruptor 50. Speaks at TEDAI San Francisco.

Building LLMs when investors thought you were wrong

The conventional move in 2020 for an AI-assisted writing startup was obvious: use OpenAI's API, build a thin product layer, and let someone else deal with the hard part. May Habib and Waseem AlShikh looked at that path and chose the other one. They would build their own foundation models. They named them Palmyra.

Investors were skeptical. The cost of training models was enormous. The technical risk was real. And there was no ChatGPT moment yet to point to - no popular proof that the public would care about large language models at all. Habib made the bet anyway, eighteen months before November 2022 changed the industry's entire vocabulary.

What she saw, and what the doubters missed, was that enterprise clients would eventually need something that OpenAI or Anthropic could not provide: full-stack control. Security. Compliance. Brand consistency. The ability to fine-tune on proprietary data without that data leaking into a shared model. She understood this because she had spent years watching large organizations fail at global communication - and she knew that "close enough" is never good enough for a Fortune 500 compliance team.

"At Writer, we're not just creating LLMs that can execute tasks but developing advanced AI systems that deliver mission-critical enterprise work," she said at the Series C announcement. That was not marketing copy. It was the thesis from day one, just finally vindicated.

Palmyra now supports 32 languages and has topped natural language understanding and generation leaderboards. Writer's platform includes a 200,000-token context window. The clients - Uber, Salesforce, L'Oreal, Accenture, Vanguard, Intuit, Spotify, Hilton - are not here because Writer was cheap. They are here because it works for the things that matter.

"We made a contrarian bet to build our own models 18 months before ChatGPT when investors were skeptical."

- May Habib
Nov 2024, Series C announcement
Writer
Co-founder & CEO • 2020-Present

Full-stack enterprise generative AI platform. Proprietary Palmyra LLMs. 250+ enterprise clients across healthcare, finance, legal, and retail.

Enterprise AI Proprietary LLMs Agentic AI $1.9B Unicorn
Qordoba
Co-founder • 2015-2020

AI-powered multilingual content localization. 650+ linguists across 30 countries. 2B+ words processed daily. Clients: Visa, Marriott, NBA.

The Writer scorecard, as of 2024-25

$200M
Series C Round
Nov 2024 • Co-led by Premji Invest, Radical Ventures, ICONIQ Growth
$326M
Total Funding Raised
Across seed, Series A, B, and C rounds
150%+
Net Revenue Retention
Top accounts at 209% NRR
"AI has potential to be ten, maybe a hundred times more equity-creating or equity-exacerbating, depending on how we shape it."
May Habib - World Economic Forum
  • 2024 World Economic Forum Young Global Leader
  • Forbes AI 50 (2023 & 2025)
  • CNBC Disruptor 50 (2025)
  • Inc. Female Founders 100 (2023)
  • Worth's Groundbreaking Women (2025)
  • MELI Fellow — Aspen Institute
  • Speaker, TEDAI San Francisco 2025
  • Speaker, London Tech Week 2026
  • Uber • Salesforce • L'Oreal
  • Accenture • Intuit • Vanguard
  • Spotify • Hilton • HubSpot
  • UiPath • AstraZeneca • Cigna
  • UnitedHealthcare • Qualcomm
  • Mars • Prudential
  • IBM Ventures • Salesforce Ventures
  • Adobe Ventures • Citi Ventures

Radical transparency as competitive advantage

The partnership between May Habib and Waseem AlShikh started on Twitter, of all places. Six months of arguments about machine learning algorithms, conducted in public and in DMs, before they ever incorporated anything together. That combative-but-trusting dynamic became the foundation of a decade-long collaboration - and, deliberately, of Writer's culture.

"We will not shy away from disagreeing with each other in front of you," she tells teams. The public disagreement is the point. Habib carries the customer voice and broader strategy. AlShikh brings the technical frameworks and engineering depth. Together they have built something that required both: a platform where the models are custom, the security is enterprise-grade, and the applications actually change how large organizations work.

The co-founder dynamic extends to their families. "Our families are so close," she has said - a decade of shared work creating ties that go well past the professional. This matters because building a company through a pandemic, through the ChatGPT disruption, through a hypergrowth phase into a Series C, while also being a parent, requires a support system that a typical investor relationship cannot provide.

She has been direct about what she got wrong: "Worst advice I took was hiring VPs too early before the company was ready." She planned her family around her entrepreneurial ambitions deliberately - she wanted her career foundation built before her children arrived. She now lives between San Francisco and London, where her children attend school.

Writer's culture reflects both founders: focus above everything else. "We're really specific about what we do and what we don't do. We don't work with agencies. We don't work with SMBs." The discipline to say no - to entire market segments, to easy revenue, to use cases that dilute focus - is what lets Writer win at the hard ones.

Education:
Harvard University
Economics & Near Eastern Languages
& Civilizations
Class of 2007 — Highest Honors
Associate Managing Editor,
The Harvard Crimson
"It's giving you the best version of yourself, 20-years expert into the future."
May Habib on enterprise AI
"We wanted to compete and beat them at privacy, security, and enterprise readiness."
May Habib on Writer vs. Big Tech AI
The Palmyra LLM Family
Palmyra-Small Efficiency tier
Palmyra-Medium Balanced tier
Palmyra-Large 200K context, 32 langs

The things she actually says

"The language you were born speaking shouldn't impact the kind of life you end up leading."
"We're not just creating LLMs that can execute tasks but developing advanced AI systems that deliver mission-critical enterprise work."
"AI has potential to be ten, maybe a hundred times more equity-creating or equity-exacerbating, depending on how we shape it."
"We will not shy away from disagreeing with each other in front of you."
"We're really specific about what we do and what we don't do. We don't work with agencies. We don't work with SMBs."
"It's giving you the best version of yourself, 20-years expert into the future."

The specific things that stick

  • Eldest of eight children from a family that fled civil war in Lebanon - she was eight years old when they arrived in Canada.
  • Her father and uncle built a used car business in Canada from scratch. She watched it and learned what entrepreneurship by necessity actually looks like.
  • She and Waseem AlShikh spent six months arguing about machine learning on Twitter before they became co-founders. That was the interview process.
  • She was Associate Managing Editor of The Harvard Crimson - the same newspaper where Mark Zuckerberg was briefly listed as business manager before dropping out.
  • Writer's Palmyra-Large supports a 200,000-token context window - enough to process entire legal contracts, clinical trials, and financial filings in a single pass.
  • She deliberately planned her family around her career. Her children now attend school in London while she splits time between SF and the UK.
  • Before ChatGPT was a household name, she ran an AI company that processed 2 billion words per day through 650+ linguists across 30 countries.
  • Her Harvard dual major in Economics AND Near Eastern Languages wasn't academic hedging - it was the same obsession she has run with ever since: language as infrastructure.

The agentic enterprise is the next bet

Writer's $200M Series C was not a victory lap. It was a declaration of where the company is going. Habib has been clear: the next era of enterprise AI is not about generating documents. It is about agents that do work - that navigate systems, make decisions, and complete multi-step processes without constant human supervision.

She is building Writer toward what she calls "mission-critical enterprise work" - AI systems sophisticated enough to handle the things that cannot fail: clinical trial documentation, financial filings, legal workflows, compliance reporting. These are not use cases for a product that hallucinates 3% of the time. They require what only a full-stack platform with proprietary models can deliver: predictability, auditability, and control.

Writer's platform includes AI HQ - a no-code environment for building custom AI applications - alongside pre-built templates for specific enterprise functions. The company has also built governance frameworks, data privacy controls, and compliance certifications (SOC 2, HIPAA) into the platform from the start, not as afterthoughts.

The agentic play also involves expanding internationally. London and New York offices are open. The company serves clients across Europe and North America, and the Palmyra models' 32-language support reflects Habib's long-standing conviction that language accessibility is not a feature - it is the point.

"Twenty twenty-six is going to be our year," she said heading into 2025. Given what she said heading into 2020 - and what actually happened - that is probably worth paying attention to.

Writer Platform Stack
Agentic AI layer — mission-critical workflows
AI HQ — no-code app builder
Knowledge graph & RAG retrieval
Palmyra LLM family (S / M / L)
SOC 2 • HIPAA • Enterprise security
Series C Investors (Nov 2024)

Premji Invest • Radical Ventures • ICONIQ Growth (leads)

Adobe Ventures • B Capital • Citi Ventures • IBM Ventures • Salesforce Ventures • Workday Ventures

Existing: Accenture • Balderton • Insight Partners • Vanguard

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