ON THE RECORD
INNOVATIVE / BROADCAST ROOTS. CREATIVE RANGE.FROM THE EDIT BAY TO THE LIVE STAGEIN FOCUS / THE WORK BEHIND THE MOMENT

Company / Media & Creative

INNOVATIVE knows when to go live

An Indianapolis editing house grew into a creative agency by following its clients into unfamiliar territory. Its enduring skill is making the complicated thing happen on cue.

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Consider the problem of a sponsor logo. Inside a theater, it belongs on the screen. On national television, the same logo may be forbidden. Now multiply that distinction across hundreds of graphics, videos, and award packages. At the inaugural NWSL awards show in San Jose in November 2025, INNOVATIVE had to make those two versions of the evening coexist.

The quick take
  • Broadcast habits shape its creative work: prepare early, deliver on cue.
  • Clients can combine films, events, campaigns, and custom websites.
  • Its growth followed client requests; dedicated project coordination made that breadth manageable.

The agency says it created more than 300 custom assets; nearly every one required an alternate version because certain sponsors could not appear on ESPN2. Nominees were announced only a week before the show. Preparation meant reviewing footage and building materials before the final names arrived. Six team members traveled to California to help produce the event and broadcast.

This is a useful introduction to INNOVATIVE. The finished product looks like entertainment. The underlying work is an elaborate exercise in anticipation: which screen, which audience, which file, which moment? A beautiful image delivered to the wrong place is still a mistake. The audience never sees the spreadsheet that keeps the evening intelligible, but the evening depends on it.

The business across the street

INNOVATIVE began in 1993 as a post-production house serving Terry Lingner’s television production business. Lingner’s team had been crossing the street to edit its programs at a television station. Building a dedicated facility solved a practical problem and created another business.

Its expansion followed requests. Clients wanted graphics for print and billboards, so designers and art directors joined. Interactive CD-ROM work for pharmaceutical clients eventually gave way to websites as the medium aged. The transferable skill was assembling a story, even when the delivery system changed.

The first organizational bottleneck was ordinary: salespeople were also handling client service and project management. In its anniversary history, the agency describes frustration on both the sales and creative sides. Dedicated account management separated those responsibilities; producers concentrated on creative delivery. The lesson is copyable: give coordination an owner before growing the list of things you promise.

Eric Maloney at an early INNOVATIVE video editing station
Before the cloud, the room. Eric Maloney in an early edit bay, when post-production came with considerable furniture.

A deadline with money on the other side

During the pandemic, Indiana’s economic development agency faced a peculiar communications problem. Small businesses needed help, federal PPP loans were available, and the application deadline was approaching. Yet the route to applying involved a crowded government website and numerous documents. Attention alone would not fix the journey.

INNOVATIVE brought in media-buying partner Three Sixty Group. The campaign plan and deliverables were approved within 48 hours; launch followed in less than seven days. Television, radio, digital, print, and grassroots materials pointed toward a dedicated microsite with step-by-step guidance.

The agency also found that business owners’ success stories helped persuade other owners to act. It reports more than $200 million in PPP loans and 60.7 million impressions for StayINBiz. Those are campaign-associated figures, not an independently established measure of how many loans advertising caused.

The practical idea travels well: when the next step is intimidating, simplify that step and show someone comparable completing it. The persuasion and the instructions need to work together.

“Your Mission is Our Passion”INNOVATIVE’s own statement of intent

The city becomes the set

For the 2024 NBA All-Star Tip-Off, the audience was gathered at Indianapolis’s Bicentennial Unity Plaza. INNOVATIVE worked with Pacers Sports & Entertainment, the host committee, GANGGANG, and Dodd Technologies. Its responsibilities included scripts, video, directing, and talent management.

The 40-minute production had hosts Mike Epps and Tamika Catchings, basketball figures, and an entrance involving Tyrese Haliburton in an IndyCar driven by Conor Daly. Days of rehearsal preceded it. The agency says more than half its company worked on site, with individual concierges assigned to talent.

That detail explains something a services menu cannot. A live event consumes attention in tiny units. Someone has to know where the next person is standing. Someone has to know which cue comes next. The cost includes all that preparation and staff time, long before the audience sees a show.

An old acquaintance, a new audience

INNOVATIVE’s broadcast background also functions as a network. Co-owners Conrad Piccirillo and Terry Lingner worked at ESPN alongside Robin Roberts. When Indianapolis prepared to host the 2025 WNBA All-Star Game, they contacted her about bringing Good Morning America to the city.

Lingner’s account describes conversations moving through ABC, Pacers Sports & Entertainment, and the WNBA before production planning began. GMA brought a crew of 45. The useful distinction is between having a contact and being able to execute the opportunity that contact opens.

For another client, The Jim Irsay Collection, the assignment started with a filmed introduction to a Pink Floyd cover. INNOVATIVE says it then made 20 additional videos in a week. Concert work expanded into LED-wall content, live direction, and coordinating the images audiences saw beside the musicians.

Mascot segment during Good Morning America’s Indianapolis broadcast
A morning show makes room for the home team. A mascot segment from GMA’s Indianapolis visit for WNBA All-Star.

The quiet work after the spectacle

A catering website seems far removed from a television control room. Ritz Charles nevertheless presented a familiar production puzzle: strong photography and video, limited appetite for page copy, and a need for visitors to find useful answers.

Working with Ritz Charles and Pence Media Group, INNOVATIVE built a custom WordPress website. Its case study describes question-based headings, concise answers, venue specifications, and FAQs, arranged beneath the visual material. These are concrete design choices. Its ambitions for visibility in AI-generated search answers should be read as strategy, rather than a guarantee of placement.

Here the deadline gives way to navigation. The underlying discipline remains recognizable: arrange the material so the audience understands what to do next. A prospective customer needs the capacity of a venue as well as a lovely photograph of it.

INNOVATIVE’s presentation of the Ritz Charles custom website
The invitation before the invitation. Ritz Charles’ website puts the venue experience on screen before a visitor books a tour.

Buy the coordination

Today the agency sells creative strategy, design, video and photography, content marketing, events, presentations, and digital work. Its portfolio spans sports organizations, corporate brands, and nonprofits. Customers buy services and production expertise, with specialist partners extending what the team can deliver.

For a buyer comparing agencies, production studios, and web developers, the meaningful question is how much coordination the assignment requires. A single, tightly specified deliverable may suit a specialist. A campaign that must connect a stage, a screen, a website, and a client’s internal team makes integrated production more useful.

The requirement runs both ways. Clients must supply approvals, access, and decisions in time for the work to move. INNOVATIVE’s story offers a practical way to assess creative partners: ask who owns the handoffs. Then ask what happens when the clock starts.

Go behind the screens

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